Dell EMC ML3 User Manual page 106

Table 35. Main error events (continued)
Event Code Message Text and Description
2056 Initialization failure due to
picker push pull positioning
error.
2057 Startup failure due to shipping
lock in incorrect position.
2061 Move failed pulling cartridge
from drive.
2062 Move failed inserting cartridge
to drive.
2063 Move failed positioning picker
in front of drive.
2064 Library test failed with critical
error.
2065 Library startup process failed
because of accessor
initialization issue.
2066 Library startup process failed
during inventory scan.
84
Dell EMC ML3 Tape Library: User's Guide
Details and Solution
Check for obstructions in the horizontal pathway of the accessor
such as a cartridge that is sticking out or a cable that is
impeding progress.
1. Get access to the picker assembly and manually move the
shipping lock lever to either locked or unlocked position.
2. After the shipping lock is moved to the one of the correct
positions, restart the library.
Check for labels or cartridge misalignments that would prevent
the cartridge from coming out of the drive.
Check for labels or cartridge misalignments that would prevent
the cartridge from coming out of the drive.
Check for obstructions in the vertical or horizontal pathway of
the accessor. Examples might include a cartridge that is not
seated completely in a slot, an accessor is not sitting horizontally
level, or a problem with the accessor spooling cable that is
impeding progress.
An unidentified failure has occurred. Contact your service
representative.
v Verify that magazines are closed, cartridges are fully seated,
and that no accessor obstructions exist.
v Verify that all modules are powered and any expansion
modules are cabled correctly with the interconnect cable.
v Verify that a top and bottom cover is properly installed on the
library.
v Verify that the module alignment locks (at rear of module) are
in the proper position.
v If the accessor moves front to back, but not vertically, the
accessor shipping lock might be positioned incorrectly and
must be moved to either the fully locked or fully unlocked
position.
v If the error persists, review library events for information or
restart the library.
v Verify that magazines are closed, cartridges are fully seated,
and that no accessor obstructions exist.
v Verify that all modules are powered and any expansion
modules are cabled correctly with the interconnect cable.
v Verify that a top and bottom cover is properly installed on the
library.
v Verify that the module alignment locks (at rear of module) are
in the proper position.
v If the accessor moves front to back, but not vertically, the
accessor shipping lock might be positioned incorrectly and
must be moved to either the fully locked or fully unlocked
position.
v If the error persists, review library events for information or
restart the library.