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Touchwand Din Rail Double Outputs for Electricity Cabinets – the din rail Z-Wave
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smart home module is a special module that offers dual functionality (heavy load
lights, hot water heater, AC, or shutters), enabling control of 2 different loads.
Touchwand Double Micro 24V DC Module is a small, hidden Z-Wave smart home
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micro module that offers dual functionality (lights or shutters).
Note: Before going through the manual, make sure to use the latest updated
document located on the company's website.
Service and support system
Training
The company holds ongoing training. You can register via the website at the following link:
http://www.touchwand.com/contact/
additional knowledge is required.
Phone support and on-site support
For telephone support please call the following number 03-5089553 during working days
from 09:00 to 17:00.
Installation assistance is available for more than 15 units. The first installation is free of
charge. All subsequent installation costs 1200 NIS per day.
You can get programmable Touchwand switches at no charge for the first installation.
Delivery time is up to 5 working days. All subsequent programming is 100 hours for the
Touchwand switch.
Using ToolKit when installing over 10 units is mandatory. The rental of such a unit is 150
NIS per day and its purpose is to provide an understanding tool for the stability of the
network. Notify upon reservation.
Supervision process, plans and installation communication problems
To avoid potential network problems or at least to solve potential network problems, the
electrician should be required to install closed electrical boxes in problem areas. If you go
to the installation and there are network problems because of the remote location of the
controller, you must put the RIPs on the way to the remote units.
After the house is already built to cut concrete for electric boxes, this is a major problem
and can cause a serious problem in the process.
or contact us for further training whenever
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