Troubleshooting - Automatic Technology iOpener RD40 Installation Instructions Manual

Troubleshooting

Symptom
Door will not operate
Door starts to close but
automatically reverses to open
position
Door operates from drive unit
(OPERATE) button but not from
transmitter*
See note
Door will not close fully.
Door will not open fully.
Courtesy light not working
Globe keeps blowing
PLEASE NOTE:
Some areas may be prone to excessive radio interference brought on by devices such as cordless telephones,
wireless stereo headphones and baby monitors. It is possible that these devices could cause a degree of
interference such as to greatly reduce the range of the transmitter. In such an instance please contact Automatic
Technology. As this is not a warrantable situation but an environmental issue charges may apply.
iOpener™ RD40
14
Possible cause
Mains power not switched on.
Door is obstructed.
Door is locked or motor jammed.
Door tracks/hardware damaged.
The opener is in "vacation mode"
Adverse weather conditions (wind
or cold) causing door to stiffen and
become tight in the tracks.
Possible obstruction in the
doorway.
Transmitter code not stored in
memory.
Flat battery.
Broken battery lead inside
transmitter
Door limits positions need to be
reset.
Door limits positions need to be
reset.
Globe down
Incorrect globe voltage - must be
240V AC
Owner Installation Instructions
Remedy
Switch on mains power.
Remove obstruction.
Unlock door or remove jam.
Door requires service/repair by
qualifi ed technician.
Turn off "vacation mode".
Increase force margin setting
See page 9 or re-calculate force
margin.
Remove obstruction.
Code transmitter in to openers
memory. Refer step # 6 on page 10
Replace battery
Send transmitter to installer or
Automatic Technology for repair
Reset limits positions. Step # 4 on
page 7.
Reset limits positions. Step # 4 on
page 7.
Replace globe
Replace globe