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Cisco 4451 ISR Hardware Installation Manual

4000 series integrated services routers
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Hardware Installation Guide for Cisco 4000 Series
Integrated Services Routers
Last Updated February 01, 2018
Cisco Systems, Inc.
www.cisco.com
Cisco has more than 200 offices worldwide.
Addresses, phone numbers, and fax numbers
are listed on the Cisco website at
www.cisco.com/go/offices.
Text Part Number: OL-32185-02

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  • Page 1 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers Last Updated February 01, 2018 Cisco Systems, Inc. www.cisco.com Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices.
  • Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks.

  • Page 3: Table Of Contents

    Cisco 4331 ISR Chassis 1-17 Platform Summary 1-18 Cisco 4321 ISR Chassis 1-19 Platform Summary 1-20 Cisco 4221 ISR Chassis 1-21 Platform Summary 1-23 Hardware and Module Configuration 1-24 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 4 Packet Voice Digital Signal Processor Modules 1-35 Memory 1-36 Power Supply 1-36 Fans, Ventilation, and Airflow 1-37 Slots, Subslots (Bay), Ports ,and Interfaces in Cisco 4000 Series ISRs 1-38 Slot Numbering 1-40 About Slot 0 1-40 Subslot/Bay Numbering 1-40 Gigabit Ethernet Management...
  • Page 5 Uninstall Cisco Microsoft Windows XP and 2000 USB Driver 3-26 Uninstall Cisco Microsoft Windows Vista USB Driver 3-27 Connect WAN, LAN, and Voice Interfaces 3-27 Ports and Cabling 3-29 Connection Procedures and Precautions 3-29 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 6 Access ROM Monitor Mode Checking the Current ROMmon Version Commonly Used ROM Monitor Commands Examples Changing the ROM Monitor Prompt Displaying the Configuration Register Setting Environment Variable Settings Frequently Used Environmental Variables Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 7 Replace the Cover on Cisco 4300 ISR Locate Internal and External Slots Locate Internal and External Slots for Modules on Cisco 4451 ISR Locate Internal and External Slots for Modules on Cisco 4351 ISR Locate Internal and External Slots for Modules on Cisco 4331 ISR...
  • Page 8 Remove SM-X or NIM 6-30 Install SM-X 6-30 Verify SM-X Installation 6-31 Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs 6-31 Tools and Equipment Requirements 6-32 PVDM4 Location and Orientation 6-32 Install PVDM4 on the Motherboard of Cisco 4400 Series ISRs...
  • Page 9 Remove, Replace, and Install the Internal PoE Daughter Card 6-70 Online Insertion and Removal and Hot-Swapping A P P E N D I X OIR Procedures Remove a Module Insert a Module Hot-Swapping Procedures Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 10 Contents Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 11: Preface

    • Obtaining Documentation and Submitting a Service Request, page xx Objectives This guide explains how to install, connect, and perform initial configurations for Cisco 4000 Series Integrated Services Routers (ISRs). Note For warranty, service, and support information, see the “Cisco Warranty Terms” section in the Pointer Card for Cisco 4000 Series Integrated Services Routers document that was shipped with your router.

  • Page 12: Organization

    1. PID = Product ID 2. UDI = Universal Device Identifier 3. FRU = Field Replaceable Unit 4. OIR = Online Insertion and Removal Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers -xii OL-32185-02...

  • Page 13: Conventions

    Means reader be careful. In this situation, you might perform an action that could result in equipment damage or loss of data. Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers -xiii OL-32185-02...
  • Page 14 Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden. BEWAHREN SIE DIESE HINWEISE GUT AUF. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers -xiv OL-32185-02...
  • Page 15 Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA ANVISNINGAR Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 16 Chapter Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers -xvi OL-32185-02...
  • Page 17 Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed. GEM DISSE ANVISNINGER Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers -xvii OL-32185-02...
  • Page 18 Chapter Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers -xviii OL-32185-02...

  • Page 19: Related Documentation

    Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE”...

  • Page 20: Searching For Cisco Documents

    What’s New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html. Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service.

  • Page 21: Overview Of Cisco 4000 Series Isrs

    Periodic Inspection and Cleaning, page 1-50 About Cisco 4000 Series ISRs Cisco 4000 Series Integrated Services Routers (ISRs) are modular routers with LAN and WAN connectivity. They support several interface modules, including Cisco Enhanced Service Modules (SM-X) and Cisco Network Interface Modules (NIMs).

  • Page 22: Cisco 4451-X Isr

    Cisco 4331 ISR • Cisco 4321 ISR • Cisco 4221 ISR Unless explicitly stated otherwise, the sections in this documentation apply to all models of Cisco 4000 Series ISRs. Cisco 4451-X ISR Cisco 4451-X ISR provides these capabilities: • Two single-wide SM slots that can be converted into one double-wide SM slot.

  • Page 23: Cisco 4431 Isr

    Two USB Type A host ports • One USB mini-Type B console (placed next to the RJ-45 console port) • One RJ-45 console port • One RJ-45 auxiliary port Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 24: Cisco 4331 Isr

    LEDs for Ethernet and console status • LED for SSD status • Two DDR3 DIMMs slots that support replaceable DIMM modules • One eUSB flash slot, which is serviceable Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 25: Cisco 4321 Isr

    One combo port with 10/100/1000 RJ-45 Ethernet port or SFP Ethernet port (labeled GE0/0/0) – One dedicated 10/100/1000 RJ-45 Ethernet port (labeled GE0/0/1) • LEDs for Ethernet and console status • Environment monitoring Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 26: Safety Warnings

    Statement 1017 Chassis Views This section contains views of the front and back panels of the Cisco 4000 Series ISRs, showing locations of the power and signal interfaces, module slots, status indicators, and chassis identification labels: •...

  • Page 27: Cisco 4451 Isr Chassis

    FLASH TEMP POE1 POE2 BOOST STAT Router fan tray (hidden) behind removable LEDs bezel Router power On/Off switch AC power supply unit (PSU0) AC power supply unit (PSU1) Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...
  • Page 28 Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Figure 1-2 Back Panel (I/O Side) Slots and Connectors on Cisco 4451 ISR 18 17 GE 0 management port Auxiliary port RJ-45 Gigabit Ethernet port (GE 0/0/0) LEDs for the GE 0/0/0 interface (See...
  • Page 29 FAN: Fan status ISC: Integrated Services Card status POE BOOST: Power over Ethernet boost mode 11 POE 1: Power over Ethernet 1status POE 0: Power over Ethernet 0 status Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 30: Platform Summary

    SFP GE ports Forwarding plane processor DIMM Cisco 4431 ISR Chassis Cisco 4431 ISR supports the Network Interface Modules (NIMs) and Integrated Services Card (ISC slots for PVDM4s). Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-10...
  • Page 31 Figure 1-6 on page 1-12—View of the chassis Figure 1-7 on page 1-12—Bezel side LEDs Figure 1-5 Bezel View of Cisco 4431 ISR with Two Power Supply Units Power supply unit LEDs On/Off switch Optional power supply unit Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router...
  • Page 32 NIM slot (with cover) Ground connection Figure 1-7 LEDs on the Cisco 4431 ISR For detailed information on LEDs, see the “LED Indicators” section on page 1-27. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-12 OL-32185-02...

  • Page 33: Platform Summary

    Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Platform Summary Figure 1-8 shows the internal view of Cisco 4431 ISR with parts and module locations. Figure 1-8 Platform Summary of the Cisco 4431 ISR DIMMs Forwarding plane processor...

  • Page 34: Cisco 4351 Isr Chassis

    This section contains the following views of Cisco 4351ISR chassis: • Power Supply and Bezel Side View of Cisco 4351 ISR (Figure 1-9) • Back Panel Ports, Slots, and Serial Number on Cisco 4351 ISR (Figure 1-10) • Ports on Cisco 4351 ISR (Figure 1-11) •...
  • Page 35 Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Figure 1-10 Back Panel Ports, Slots, and Serial Number on Cisco 4351 ISR Enhanced Service Module (SM-X) slot Enhanced Service Module (SM-X) slot Ground connection NIM slots Figure 1-11 Ports on Cisco 4351 ISR...

  • Page 36: Platform Summary

    For detailed information on LEDs, see the “LED Indicators” section on page 1-27. Platform Summary Figure 1-13 shows the internal view of Cisco 4351 ISR chassis with parts and module locations. Figure 1-13 Platform Summary of Cisco 4351 ISR Chassis DIMMs Flash memory card connector...

  • Page 37: Cisco 4331 Isr Chassis

    Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Cisco 4331 ISR Chassis This section contains the following views of Cisco 4331 ISR router: • Bezel Side Ports and LEDs on Cisco 4331 ISR (Figure 1-14) • Back Panel Ports and Slots on Cisco 4331 ISR (Figure...

  • Page 38: Platform Summary

    For detailed information on LEDs, see the “LED Indicators” section on page 1-27. Platform Summary Figure 1-16 shows the internal view of the Cisco 4431 ISR with parts and module locations. Figure 1-16 Platform Summary of Cisco 4331 ISR Chassis DIMMs ISC slot...

  • Page 39: Cisco 4321 Isr Chassis

    Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Cisco 4321 ISR Chassis This section contains the following views of Cisco 4321 ISR router: • Back Panel Ports on Cisco 4321 ISR • LEDs on Cisco 4321 ISR (Figure 1-17) •...

  • Page 40: Platform Summary

    Overview of Cisco 4000 Series ISRs Chassis Views Figure 1-19 LEDs on Cisco 4321 ISR LEDs For detailed information on LEDs, see the “LED Indicators” section on page 1-27. Platform Summary Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-20 OL-32185-02...

  • Page 41: Cisco 4221 Isr Chassis

    Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Figure 1-20 shows the internal view of Cisco 4321 ISR with parts and module locations. Figure 1-20 Platform Summary of Cisco 4321 ISR Chassis DIMM ISC slot NIM slots GE ports...
  • Page 42 GE 0/0/0 RJ-45 (copper cable) port GE 0/0/0 SFP (fiber-optic) port GE 0/0/1 (copper cable) port Figure 1-22 Back Panel (I/O Side) View of Cisco 4221 ISR NIM slots Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-22 OL-32185-02...

  • Page 43: Platform Summary

    “LED Indicators” section on page 1-27. Platform Summary Figure 1-24 shows the internal view of Cisco 4221 ISR with parts and module locations. Figure 1-24 Platform Summary of Cisco 4221 ISR Chassis Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router...

  • Page 44: Hardware And Module Configuration

    GE 0/0/0/0 RJ-45 (copper cable) port NIM slots Hardware and Module Configuration Table 1-1 shows key hardware and module configurations in Cisco 4000 Series ISRs. Table 1-1 Hardware Features and Module Configuration in Cisco 4000 Series ISRs Cisco 4451-X Cisco 4331...

  • Page 45: Locate Product Identification Details

    Additional Help Locating Cisco 4000 Series ISRs Labels Use the Cisco Product Identification (CPI) tool to find labels on the router. The tool provides detailed illustrations and descriptions of where labels are located on Cisco products. It includes the following...

  • Page 46: Hardware Features Of Cisco 4000 Series Isrs

    • Fans, Ventilation, and Airflow, page 1-37 Built-In Interface Ports Cisco 4000 Series ISRs have multiple 10/100/1000 front panel ports, SFPs, and 10/100/1000 management ports. Dual Mode GE or SFP Ports There are dual mode ports available on the router that can function as GE or SFP ports.

  • Page 47: Usb Serial Console Port

    On Cisco 4451-X ISR and Cisco 4351 ISR, two front panel Ethernet ports are PoE+ (802.3at) compliant ports. These are ports GE 0/0/0 and GE 0/0/1. Cisco 4431 ISR, Cisco 4321 ISR and Cisco 4221 do not support front panel PoE+.
  • Page 48 Chapter 1 Overview of Cisco 4000 Series ISRs Hardware Features of Cisco 4000 Series ISRs Table 1-2 LED Descriptions (Applies to the Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISRs) (continued) Represents Color Description Location Available On Fan Status Green All fans are operating.
  • Page 49 Chapter 1 Overview of Cisco 4000 Series ISRs Hardware Features of Cisco 4000 Series ISRs Table 1-2 LED Descriptions (Applies to the Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISRs) (continued) Represents Color Description Location Available On Serial Green Active console port is RJ-45.
  • Page 50 Chapter 1 Overview of Cisco 4000 Series ISRs Hardware Features of Cisco 4000 Series ISRs Table 1-2 LED Descriptions (Applies to the Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISRs) (continued) Represents Color Description Location Available On System Green System power is on and system functions correctly.
  • Page 51 Compact flash/eUSB flash is present and currently Bezel side All models Status Green being accessed. Note Do not remove the flash device while the system is powered on. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-31 OL-32185-02...
  • Page 52 System power is off. 1. Management Ethernet Link on bezel side on Cisco 4331 ISR. 2. These LEDs are on the bezel side for Cisco 4331 ISR Table 1-4 LED Descriptions (Applies to the Cisco 4221 ISR Router)

  • Page 53: Removable And Interchangeable Modules And Cards

    System power is off. 1. Management Ethernet Link on bezel side on Cisco 4221 ISR. 2. These LEDs are on the bezel side for Cisco 4221 ISR Removable and Interchangeable Modules and Cards Table 1-1 on page 1-24 summarizes the type of removable modules and cards that can be installed in the router to provide specific capabilities.

  • Page 54: Network Interface Modules And Service Modules

    See the “Install and Remove NIMs and SM-Xs on Cisco 4000 Series ISRs” section on page 6-29 instructions that describe how to install SM-Xs and NIMs in the router. See the...

  • Page 55: System Flash

    Cisco 4431 ISRs have a eMMC flash device. The device supports 8GB, 16GB, or 32 GB. Cisco 4300 Series ISRs have an onboard flash device or a eMMC flash device. It supports 8GB or 16GB. Note For Cisco 4451-X ISR, you must use Cisco-qualified CompactFlash cards.

  • Page 56: Memory

    Cisco 4300 ISRs use a different type of DIMM compared to the 4400 ISRs. For proper operation, the DIMMs for the Cisoc 4400 ISR should not be installed in an Cisco 4300 ISR and vice a versa. The single forwarding plane DIMM must have a 2-GB DIMM that is exactly like one of the two DIMMs used for the control plane with 4 GB of default memory.

  • Page 57: Fans, Ventilation, And Airflow

    When necessary, the fans operate at the higher speeds under conditions of higher ambient temperature. To replace Cisco 4451 ISR, Cisco 4431 ISR, and Cisco ISR4351 fan trays, see the “Replace a Fan Tray”...

  • Page 58: Slots, Subslots (Bay), Ports ,And Interfaces In Cisco 4000 Series Isrs

    Chapter 1 Overview of Cisco 4000 Series ISRs Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs Figure 1-28 Cisco 4321 ISR Airflow Exhaust Intake Figure 1-29 Cisco 4221 ISR Airflow Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000...
  • Page 59 The GE management port is named GE 0 and has a port number. It does not have a slot or bay number. • The two USB ports are named USB0 and USB1. They do not have slot or bay numbers. Cisco 4331 ISR and Cisco 4321 ISR have only one USB port. Note USB0 and USB1 can be used to insert flash drives.

  • Page 60: Slot Numbering

    The bay numbers for PVDM4s start with the next bay number after the last NIM bay number. Gigabit Ethernet Management Cisco 4000 Series ISRs provides a Gigabit Ethernet Management port, called GE0. This port is the only 1-tuple port on the system. See the...

  • Page 61: Specifications

    After an SFP module is installed, the adjacent RJ-45 GE connector is disabled. 1. 480 Mb/s individually; bandwidth is shared when both are used. The following table provides Cisco 4431 ISR specifications. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-41 OL-32185-02...
  • Page 62 When SFP0 is installed, GE0/0/0 is disabled. SFP/2 is dedicated (always on). 1. 480 Mb/s individually; bandwidth is shared when both are used. The following table provides Cisco 4351ISR specifications. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-42 OL-32185-02...
  • Page 63 Dimensions (H x W x D) 1.75 x 17.25 x 17.25 in. (44.45 x 438.2 x 438.2 Weight with one AC PS (w/o modules) 13.50 lb (6.12 kg) Power AC input power Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-43 OL-32185-02...
  • Page 64 Weight with AC PS (w/o modules) 8.2 lb (3.7 kg) Power AC input power • Input voltage 100 to 240 VAC, autoranging • Frequency 47 to 63 Hz Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-44 OL-32185-02...
  • Page 65 Surge current 90 A peak and less than 8 Arms per half cycle Power consumption Maximum power output 90W No load input power <= 0.15W at 230VAC input Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-45 OL-32185-02...
  • Page 66 5 to 85% RH Operating temperature 32 to 104°F (0 to 40°C) Altitude in China 0-6560 ft (0-2000 m) Altitude in all other countries 0-10,000 ft (0-3050 m) Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-46 OL-32185-02...
  • Page 67 Acoustic: Sound Power (Typical/Maximum) 31.9 to 59.9 dBA Acoustic (for Cisco 4221 ISR) Acoustic: Sound Pressure (Typical/Maximum) 28.4 to 55.3 dBA Acoustic: Sound Power (Typical/Maximum) 41 to 68 dBA Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-47 OL-32185-02...
  • Page 68 GB 4943[PRC] IEC 60950-1: 2005 plus Am1: 2009, [World-wide] For detailed compliance information, see the Regulatory Compliance and Safety Information for the Cisco 4000 Series Routers document. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-48 OL-32185-02...
  • Page 69 Voltage Fluctuation Flicker EN61000 For detailed compliance information, see the Regulatory Compliance and Safety Information for the Cisco ISR 4400 and Cisco ISR 4300 Series Routers document. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-49 OL-32185-02...

  • Page 70: Periodic Inspection And Cleaning

    Airflow” section on page 1-37. Caution Sites with ambient temperatures consistently above 25°C or 77°F and with potentially high levels of dust or debris may require periodic preventative maintenance cleaning. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-50 OL-32185-02...
  • Page 71 Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Note: SAVE THESE INSTRUCTIONS Statement 1071 Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 72: Cisco 4000 Series Isrs Preinstallation

    Statement 1030 Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: AC power supplies for the Cisco 4451-X ISR. Statement 1005 Warning This product requires short-circuit (overcurrent) protection to be provided as part of the building installation.
  • Page 73 Do not stare into the laser beam. Statement 1010 Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into Warning beams or view directly with optical instruments. Statement 1051 Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...
  • Page 74 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both. Statement 1043 Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 75: Safety Recommendations

    Never attempt to lift an object that might be too heavy for you to lift by yourself. • Keep the chassis area clear and dust-free during and after installation. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 76: Safety With Electricity

    If possible, send another person to get medical aid. Otherwise, assess the condition of the victim and then call for help. – Determine if the person needs rescue breathing or external cardiac compressions; then take appropriate action. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 77: Prevent Electrostatic Discharge Damage

    General Precautions Observe the following general precautions when using and working with your Cisco 4000 Series ISRs. • Keep your system components away from radiators and heat sources and do not block cooling vents.

  • Page 78: Site Selection Guidelines

    The following sections provide specific information to help you plan for the proper operating environment. Cisco 4000 Series ISRs are designed to meet the industry EMC, safety, and environmental standards described in the Regulatory Compliance and Safety Information for the Cisco 4000 Series ISRs document.

  • Page 79: Physical Characteristics

    Cisco 4000 Series ISRs Preinstallation Rack Requirements Physical Characteristics Be familiar with the physical characteristics of the Cisco 4451-X ISR to assist you in placing the system in the proper location. Table 2-2 shows the weight and dimensions of the Cisco 4451-X ISR.

  • Page 80: Router Environmental Requirements

    Router Environmental Requirements Router Environmental Requirements Cisco 4451-X ISRs can be placed on a desktop or installed in a rack. The location of your router and the layout of your equipment rack or wiring room are extremely important considerations for proper operation.

  • Page 81: Power Guidelines And Requirements

    100 — 240 VAC, 11.0 A, 50 — 60 Hz 90 — 264 VAC Network Cabling Specifications The following sections describe the cables needed to install your Cisco 4000 Series ISRs in the following sections: • Console and Auxiliary Port Considerations, page 2-11 •...

  • Page 82: Console Port Connections

    Modem” section on page 3-22. For operation with a Microsoft Windows OS version older than Windows 7, the Cisco Windows USB Console Driver must be installed on any PC connected to the console port. If the driver is not installed, appropriate prompts guide you through a simple installation process.

  • Page 83: Auxiliary Port Connections

    For detailed information about connecting devices to the auxiliary port, see the “Connect to Console Terminal or Modem” section on page 3-22. For cable and port pinouts, see the Cisco Modular Access Router Cable Specifications document at cisco.com. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 2-13 OL-32185-02...

  • Page 84: Prepare For Network Connections

    3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both. Statement 1043 Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 2-14 OL-32185-02...
  • Page 85 Data service unit (DSU) or channel service unit/data service unit (CSU/DSU) as appropriate for serial interfaces. • External CSU for any CT1/PRI modules without a built-in CSU. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 2-15 OL-32185-02...

  • Page 86: Installation Checklist

    Upgrade and maintenance procedures—Use the site log as a record of ongoing router maintenance and expansion history. A site log might include the following events: – Installation of network modules Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 2-16 OL-32185-02...
  • Page 87 Hardware Quick Start guide that shipped with your router, or in the Preface of this guide. See the “Obtaining Documentation and Submitting a Service Request” section on page -xx. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 2-17 OL-32185-02...
  • Page 88 Chapter 2 Cisco 4000 Series ISRs Preinstallation Creating a Site Log Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 2-18 OL-32185-02...
  • Page 89 C H A P T E R Install and Connect Cisco 4000 Series ISRs This chapter describes how to install and connect Cisco 4000 Series Integrated Services Routers (ISRs) to LAN, WAN, and Voice networks. The following sections provide technical details.

  • Page 90: Chapter 3 Install And Connect Cisco 4000 Serie Isr

    Statement 1029 The covers are an integral part of the safety design of the product. Do not operate the unit Warning without the covers installed. Statement 1077 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 91: Install And Connect Cisco 4000 Series Isrs

    Also, you need to have access to the following: CLI Console Access Use the USB or RJ-45 console port on the router to access the Cisco Internet Operating System (IOS-XE) command line interface (CLI) on the router and perform configuration tasks. A terminal emulation program is required to establish communication between the router and a PC.

  • Page 92: Unpack The Router

    FRUs, such as SMs, NIMs or Packet Voice Digital Signal Processor Module (PVDM4s), Compact Flash Cards, and fan trays should be installed before rack-mounting. You can install the Cisco 4000 Series Integrated Services Routers in one of the following ways: •...

  • Page 93: Attach Chassis To Wall Or Mount Chassis In Rack

    Install Cisco 4200 Series ISR Install Cisco 4400 or 4300 ISR This section describes the installation procedure that is common for all Cisco 4400 and 4300 Series ISRs. Note Note that for illustration purposes, we have used images of Cisco 4400 Series ISRs in all figures.
  • Page 94 Machine screws (included in install kit) Plastic spacers (included) Wall-mounting hardware (customer supplied) Caution Do not over-torque the screws. The recommended torque is 15 to 18 inch-lb (1.7 to 2.0 N-m). Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 95 Cisco 4000 Series ISRs can be installed in 19-inch (48.26-cm) EIA and 23-inch (58.42-cm) Southwestern Bell Corporation (SBC) racks. Cisco 4000 Series ISRs can also be mounted in a 600-mm ETSI rack. Use the standard brackets shipped with the router for mounting the chassis in a 19-inch EIA rack;...
  • Page 96 Your chassis installation must allow unrestricted airflow for chassis cooling. Figure 3-2 Bracket Installation for Front Mounting (Cisco 4451-X ISR shown) 23-inch SBC brackets 19-inch EIA brackets 1. Southwestern Bell Corporation (SBC) Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 97 To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using Warning the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit. Statement 1032 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 98 Bracket Installation for Back Mounting (Cisco 4451-X ISR shown) 23-inch SBC brackets 19-inch EIA brackets Figure 3-5 Bracket Installation for Center-Back Mounting (Cisco 4451-X ISR shown) 23-inch SBC brackets 19-inch EIA brackets Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-10 OL-32185-02...
  • Page 99 Figure 3-7 Mounting the Chassis in a Rack, Rear Forward (Cisco 4451-X ISR shown) Mounting screws (4) After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Chassis Grounding”...

  • Page 100: Install Cisco 4200 Series Isr

    This section describes the installation procedure that is common for all Cisco 4200 Series ISRs. Note Note that for illustration purposes, we have used images of Cisco 4221 ISR in all figures. Attach Cisco 4200 ISR Chassis to Wall Step 1...
  • Page 101 “Chassis Grounding” section on page 3-19. Mount Cisco 4200 ISR Chassis in Rack Step 1 Attach the brackets to the router chassis (towards the front or back) as shown in Figure 3-10. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-13 OL-32185-02...
  • Page 102 Bracket Installation for Front Mounting (Cisco 4221 ISR shown) Mounting Screws 23-inch SBC brackets Step 2 Use the screws provided with the rack to install the chassis in the rack. (See Figure 3-10.) Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-14 OL-32185-02...
  • Page 103 • If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit Statement 1006 in the rack. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-15 OL-32185-02...
  • Page 104 “Chassis Grounding” section on page 3-19. Mount Cisco 4200 ISR Chassis in Rack with AC Power Unit Step 1 Attach the brackets to the router chassis (towards the left or right) as shown in Figure 3-11 Figure 3-12.
  • Page 105 Chapter 3 Install and Connect Cisco 4000 Series ISRs Install the Router Figure 3-11 AC Power Bracket Installation for Left Mounting (Cisco 4221 ISR shown) Mounting Screws AC power supply unit installation module 23-inch SBC brackets 19-inch SBC brackets Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers...
  • Page 106 Chapter 3 Install and Connect Cisco 4000 Series ISRs Install the Router Figure 3-12 AC Power Bracket Installation for Right Mounting (Cisco 4221 ISR shown) 23-inch SBC brackets 19-inch SBC brackets AC power supply unit installation module Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers...

  • Page 107: Chassis Grounding

    For a ring terminal, use one of the screws provided. Tighten the screws to a torque of 8 to 10 in-lb (0.9 to 1.1 N-m). Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-19...

  • Page 108: Connect Power

    Install and Connect Cisco 4000 Series ISRs Connect Power Figure 3-13 Chassis Ground Connection on the Router (Cisco 4451-X ISR shown) Chassis Step 4 Connect the other end of the ground wire to a known reliable earth ground point at your site.

  • Page 109: Connect To Ac Power

    Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE”...

  • Page 110: Connect To Console Terminal Or Modem

    (with a console terminal or a PC) or remotely (with a modem).To configure the router through the Cisco IOS CLI, you must establish a connection between the router console port and either a terminal or a PC.

  • Page 111: Connect To Console Port With Mac Os X

    1 stop bit • no flow control Figure 3-14 Connecting the USB Console Cable to the Router (shown: Cisco ISR 4451-X) AU X CO NS OL USB 5-pin mini USB Type-B console port USB 5-pin mini USB Type-B to USB Type-A...

  • Page 112: Connect To Console Port With Linux

    This section contains the following topics: • “Install Cisco Microsoft Windows XP USB Driver” • “Install Cisco Microsoft Windows 2000 USB Driver” • “Install Cisco Microsoft Windows Vista USB Driver” Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-24 OL-32185-02...

  • Page 113: Install Cisco Microsoft Windows Xp Usb Driver

    Install Cisco Microsoft Windows XP USB Driver This procedure shows how to install the Microsoft Windows XP USB driver. Before you begin, download the appropriate driver for your router model from the Cisco Software Download site, USB Console Software category: http://www.cisco.com/cisco/software/navigator.html?mode=prod...

  • Page 114: Uninstall Cisco Microsoft Windows Usb Driver

    Step 7 The USB console is ready for use. Uninstall Cisco Microsoft Windows USB Driver This section provides instructions for how to uninstall the Cisco Microsoft Windows USB device driver. • “Uninstall Cisco Microsoft Windows XP and 2000 USB Driver”...

  • Page 115: Uninstall Cisco Microsoft Windows Vista Usb Driver

    Step 1 Run the setup.exe for Windows 32-bit or setup(x64).exe for Windows-64bit. Click Next. Step 2 The InstallShield Wizard for Cisco Virtual Com appears. Click Next. Step 3 When the Program Maintenance window appears, select the Remove radio button. Click Next.
  • Page 116 Never touch uninsulated telephone wires or terminals unless the telephone line has been Warning disconnected at the network interface. Statement 1037 Class 1 laser product. Statement 1008 Warning Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-28 OL-32185-02...
  • Page 117 Connect WAN, LAN, and Voice Interfaces Ports and Cabling Table 3-2 summarizes typical WAN, LAN, and voice connections for routers. The connections summarized here are also described in detail in the document on Cisco.com: Cisco Modular Access Router Cable Specifications. Table 3-2...
  • Page 118 Chapter 3 Install and Connect Cisco 4000 Series ISRs Connect WAN, LAN, and Voice Interfaces Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-30 OL-32185-02...

  • Page 119: Configure Initial Router Settings On Cisco 4000 Series Isrs

    Verify Initial Configuration on Cisco 4000 Series ISRs, page 4-23 Perform Initial Configuration on Cisco 4000 Series ISRs You can perform initial configuration on Cisco 4000 Series ISRs by using either the setup command facility or the Cisco IOS command-line interface (CLI).

  • Page 120: C H A P T E R 4 Configure Initial Router Settings On Cisco 4000 Series Isrs

    Press Ctrl-C, and enter the setup command in privileged EXEC mode (Router#) To configure the initial router settings by using the setup command facility, follow these steps: Step 1 From the Cisco IOS-XE CLI, enter the setup command in privileged EXEC mode: Router> enable Password: <password>...
  • Page 121 5 $1$t/Dj$yAeGKviLLZNOBX0b9eifO0 enable password cisco123 line vty 0 4 password cisco snmp-server community public ! no ip routing interface GigabitEthernet0/0/0 shutdown no ip address interface GigabitEthernet0/1/0 no shutdown ip address 10.10.10.12 255.255.255.0 interface GigabitEthernet0/2/0 shutdown Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 122: Complete The Configuration

    The user prompt is displayed: myrouter> Complete the Configuration When using the Cisco Setup, and after you have provided all the information requested by the facility, the final configuration appears. To complete your router configuration, follow these steps: Step 1 Choose to save the configuration when the facility prompts you to save the configuration.

  • Page 123: Use Cisco Ios Xe Cli-Manual Configuration

    Note To configure the initial router settings by using the Cisco IOS CLI, you must set up a console connection. If the default configuration file is installed on the router prior to shipping, the system configuration...

  • Page 124: Configure Cisco 4000 Series Isr Hostname

    Step 2 Enters global configuration mode. configure terminal Example: Router# configure terminal Step 3 Specifies or modifies the hostname for the network server. hostname name Example: Router(config)# hostname myrouter Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 125: Configure The Enable And Enable Secret Passwords

    EXEC (enable) mode. We recommend that you use the enable secret command because it uses an improved encryption algorithm. Use the enable password command only if you boot an older image of the Cisco IOS XE software.

  • Page 126: Configure The Console Idle Privileged Exec Timeout

    When you configure the console line, you can also set communication parameters, specify autobaud connections, and configure terminal operating parameters for the terminal that you are using. For more information on configuring the console line, see the Cisco IOS Configuration Fundamentals and Network Management Configuration Guide. In particular, see the “Configuring Operating Characteristics for Terminals”...
  • Page 127 Verify that you properly configured the idle privileged Example: EXEC timeout. Router(config)# show running-config Examples The following example shows how to set the console idle privileged EXEC timeout to 2 minutes 30 seconds: Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 128: Gigabit Ethernet Management Interface Overview

    The Gigabit Ethernet Management port is always GigabitEthernet0. The port can be accessed in configuration mode. Router# config t Enter configuration commands, one per line. End with CNTL/Z. Router(config)#interface gigabitethernet0 Router(config-if)# Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-10 OL-32185-02...

  • Page 129: Configure Gigabit Ethernet Interfaces

    This sections shows how to assign an IP address and interface description to an Ethernet interface on your router. For comprehensive configuration information on Gigabit Ethernet interfaces, see the “Configuring LAN Interfaces” chapter of Cisco IOS Interface and Hardware Component Configuration Guide, http://www.cisco.com/en/US/docs/ios/12_2/interface/configuration/guide/icflanin.html For information on interface numbering, see the software configuration guide for your router.

  • Page 130: Configuration Examples

    GigabitEthernet0/0/1 unassigned YES NVRAM administratively down down GigabitEthernet0/0/2 unassigned YES NVRAM administratively down down GigabitEthernet0/0/3 unassigned YES NVRAM administratively down down GigabitEthernet0 10.0.0.1 YES manual up Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-12 OL-32185-02...

  • Page 131: Specify A Default Route Or Gateway Of Last Resort

    Specifications Note. The Cisco IOS-XE software uses the gateway (router) as a last resort if it does not have a better route for a packet and if the destination is not a connected network. This section describes how to select a network as a default route (a candidate route for computing the gateway of last resort).

  • Page 132: Gateway Of Last Resort

    In the case of RIP, there is only one choice, network 0.0.0.0. In the case of IGRP, there might be several networks that can be candidates for the system default. The Cisco IOS-XE software uses both administrative distance and metric information to determine the default route (gateway of last resort).

  • Page 133: Configuration Examples

    Gateway of last resort is not set 40.0.0.0/8 is variably subnetted, 2 subnets, 2 masks C 40.0.0.0/24 is directly connected, Loopback1 L 40.0.0.1/32 is directly connected, Loopback1 Router# Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-15 OL-32185-02...

  • Page 134: Configure Virtual Terminal Lines For Remote Console Access

    By default, the router has five virtual terminal lines. However, you can create additional virtual terminal lines. See the Cisco IOS XE Dial Technologies Configuration Guide at http://www.cisco.com/en/US/docs/ios/dial/configuration/guide/2_xe/dia_2_xe_book.html. Line passwords and password encryption is described in the...

  • Page 135: Configuration Examples

    • (Optional) To secure the VTY lines with an access list, see the “Part 3: Traffic Filtering and Firewalls” in the Cisco IOS Security Configuration Guide. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-17 OL-32185-02...

  • Page 136: Configure The Auxiliary Line

    Example: Router(config)# line aux 0 Step 4 See the Technical Specifications Note and sample — configurations to configure the line for your particular implementation of the AUX port. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-18 OL-32185-02...

  • Page 137: Verify Network Connectivity

    Sweep range of sizes [n]: Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 192.168.7.27, timeout is 2 seconds: !!!!! Success rate is 100 percent, round-trip min/avg/max = 1/2/4 ms Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-19 OL-32185-02...

  • Page 138: Save Your Device Configuration

    Save Backup Copies of Configuration and System Image To aid file recovery and minimize downtime in case of file corruption, we recommend that you save backup copies of the startup configuration file and the Cisco IOS-XE software system image file on a server.

  • Page 139: Configuration Examples

    {flash0|flash1}: tftp: privileged EXEC command to copy the system image to a TFTP server. The router uses the default username and password. Router#Directory of bootflash: Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-21 OL-32185-02...
  • Page 140 Oct 11 2012 20:12:18 +00:00 /bootflash/tracelogs/inst_cleanup_R0-0.log.0000.20121011201218.gz 40 306 Oct 11 2012 20:17:18 +00:00 /bootflash/tracelogs/inst_cleanup_R0-0.log.0000.20121011201718.gz 41 44220 Oct 10 2012 11:47:42 +00:00 /bootflash/tracelogs/hman_R0-0.log.32016.20121010114742.gz 42 64241 Oct 09 2012 20:47:59 +00:00 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-22 OL-32185-02...

  • Page 141: Verify Initial Configuration On Cisco 4000 Series Isrs

    Use the copy running-config startup-config command to save the configuration to NVRAM. Verify Initial Configuration on Cisco 4000 Series ISRs Enter the following commands at Cisco IOS-XE to verify the initial configuration on the router: • show version—Displays the system hardware version; the installed software version; the names and sources of configuration files;...
  • Page 142 Chapter 4 Configure Initial Router Settings on Cisco 4000 Series ISRs Verify Initial Configuration on Cisco 4000 Series ISRs Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-24 OL-32185-02...

  • Page 143: Rom Monitor Overview And Basic Procedures

    The ROM Monitor is a bootstrap program that initializes the hardware and boots the Cisco IOS XE software when you power on or reload a router. When you connect a terminal to the router that is in ROM Monitor mode, the ROM Monitor command-line interface (CLI) prompt is displayed.

  • Page 144: Access Rom Monitor Mode

    . One area that can be confusing when using ROM Monitor and the Cisco IOS XE software is the area that defines the IP configuration for the Management Ethernet interface. Most users are comfortable with configuring the Management Ethernet interface in the Cisco IOS XE software.
  • Page 145 ACS-4450-FANASSY never Slot CPLD Version Firmware Version --------- ------------------- --------------------------------------- 14080523 15.4(3r)S1 14080523 15.4(3r)S1 14080523 15.4(3r)S1 14080523 15.4(3r)S1 14080523 15.4(3r)S1 Router# show rom Router# show rom? rom-monitor romvar Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 146: Commonly Used Rom Monitor Commands

    Displays the files on a storage device. reset Resets the node. Displays the currently set ROM Monitor environmental settings. sync Saves the new ROM Monitor environmental settings. unset Removes an environmental variable setting. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 147: Examples

    You can change the prompt in ROM Monitor mode by using the PS1= command as shown in the following example: rommon 8 > PS1="ISR4400 rommon ! > " ISR4400 rommon 9 > Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 148: Displaying The Configuration Register Setting

    • Frequently Used Environmental Variables, page 5-7 • Displaying Environment Variable Settings, page 5-7 • Entering Environment Variable Settings, page 5-8 • Saving Environment Variable Settings, page 5-8 Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...
  • Page 149 : MA0001R04.013eb9f7f2012-06-22 Module 0/1 : Absent Module 0/2 : Absent Module 0/3 : Absent Module 0/4 : Absent Module 1/0 : Absent Module 2/0 : Absent PCH Enum Errs Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 150: Entering Environment Variable Settings

    Respond to each prompt as instructed. See the example that follows this procedure for more information Step 3 Resets and initializes the router. reset Example: rommon 2> reset Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 151: Configuration Example

    Do not remove hardware, turn off power, or interrupt the router in any way during the ROMmon upgrade. Although the router should be able to recover from most interruptions during the ROMmon upgrade, certain scenarios may cause unpredictable problems. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...
  • Page 152 If autoboot has not been enabled by using the config-register 0x2102 command, run the boot filesystem:/file-location command at the ROMmon prompt to boot the Cisco IOS XE image, where filesystem:/file-location is the path to the consolidated package file. The ROMmon upgrade is not permanent for any piece of hardware until the Cisco IOS XE image is booted.
  • Page 153 Install and Upgrade Internal Modules and FRUs This chapter describes how to install and upgrade internal modules and field replaceable units (FRUs) in Cisco 4000 Series Integrated Services Routers (ISRs). The following sections provide the install and upgrade information: Internal and External Modules •...

  • Page 154: Safety Warnings

    Install and Upgrade Internal Modules and FRUs Safety Warnings • Install and Remove SFP Modules, page 6-71 • Remove and Replace Cisco 4000 Series ISRs Power Supplies, page 6-40 Caution Read the Safety Warnings section and disconnect the power supply before you replace any module.

  • Page 155: Ol-32185-02

    For connections outside the building where the equipment is installed, the following ports must Warning be connected through an approved network termination unit with integral circuit protection. T1 SFP Statement 1044 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 156: Modules Supported

    Remove and Replace the Chassis Cover Cisco 4000 Series ISRs have a removable cover. The tasks that you perform for removing and replacing the router cover are based on the specific model of the Cisco 4000 Series Integrated Service Routers.

  • Page 157: Remove The Cover From Cisco 4300 Isr

    Hold the cover at a 45-degree angle and insert the cover tabs into the slots along the front (bezel) edge of the chassis. See Figure 6-1. Step 5 Center the cover over the chassis and lower it onto the chassis. Step 6 Install the three cover screws. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 158: Replace The Cover On Cisco 4300 Isr

    Install the four cover screws on the top of the router and the two cover screws at the side of the router. Locate Internal and External Slots Cisco 4400 Series ISRs and Cisco 4300 Series ISRs have replaceable internal modules. Note Cisco 4200 Series ISR do not have a replaceable internal module.

  • Page 159: Locate Internal And External Slots For Modules On Cisco 4451 Isr

    Chapter 6 Install and Upgrade Internal Modules and FRUs Locate Internal and External Slots See the relevant sub-section to locate internal modules for your specific router in Cisco 4000 Series ISRs: • Locate Internal and External Slots for Modules on Cisco 4351 ISR •...

  • Page 160: Locate Internal And External Slots For Modules On Cisco 4351 Isr

    Locate Internal and External Slots Locate Internal and External Slots for Modules on Cisco 4351 ISR Figure 6-3 shows an internal view of Cisco 4351 ISR chassis with all the parts and module location. Figure 6-3 Module Locations in Cisco 4351 ISR chassis...

  • Page 161: Locate Internal And External Slots For Modules On Cisco 4331 Isr

    Integrated Services Card (ISC) slot. Figure 6-4 shows an internal view of Cisco 4331 ISR chassis with all the parts and module location. Figure 6-4 Module Locations in Cisco 4331 ISR chassis...

  • Page 162: Overview

    • Remove and Replace Cisco NIM-SSD or NIM-HDD • Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs Overview The solid state drive (SSD) carrier card network interface module (NIM) enables SSD support on the platform NIM slots. It provides flash storage to the platform and supports dual 2.5” (7mm max) SATA SSDs.

  • Page 163: Ol-32185-02

    Chapter 6 Install and Upgrade Internal Modules and FRUs Overview of the SSD Carrier Card NIM (NIM-SSD) Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-11 OL-32185-02...

  • Page 164: Leds On Nim-Ssd

    No SSD in slot 1. Figure 6-6 shows the rear view of the SSD carrier card NIM, which fits into the router. Figure 6-6 Rear View of the SSD Carrier Card NIM Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-12 OL-32185-02...

  • Page 165: Ol-32185-02

    De-rate 2.5°F (1.4°C) per 1,000 ft above 6,000 ft (per 300m above 2,600m) Transportation and Storage Temperature 4 to 149°F (-20 to +65°C) Relative humidity 5 to 95% Altitude 15,000 ft (4,600m) Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-13 OL-32185-02...

  • Page 166: Solid State Drives

    Figure 6-8 shows a top view of the SSD drive that can be inserted into a NIM carrier card. Figure 6-9 shows two SSDs in a NIM carrier card. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-14 OL-32185-02...

  • Page 167: Ol-32185-02

    Install and Upgrade Internal Modules and FRUs Overview of the SSD Carrier Card NIM (NIM-SSD) Figure 6-8 Solid State Drive Figure 6-9 NIM-SSD with Two Solid State Drives Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-15 OL-32185-02...

  • Page 168: Install Ssd Drives Into The Nim Carrier Card

    SSD Drive to the NIM Carrier Card Step 2 Rotate the SSD card slot cover down, exposing the slots that hold the SSDs as shown in Figure 6-11. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-16 OL-32185-02...

  • Page 169: Remove Ssd Drives From The Nim-Ssd

    On the NIM-SSD, loosen the captive screws retaining the NIM-SSD slot cover. Step 2 Rotate the SSD card slot cover down, exposing the slots that hold the SSDs. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-17 OL-32185-02...

  • Page 170: Ol-32185-02

    Rotate the SSD card slot cover up and place it over the SSDs. Step 5 Tighten the captive fasteners on the SSD card slot cover. Figure 6-12 Pulling Out the Solid State Drives Carrier card slot cover Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-18 OL-32185-02...

  • Page 171: Overview Of The Nim-Hdd Card

    Support for module level OIR operation • Support for hot plug of SSD/HDDs Note A drive is removable or insertable when the power is running on the SSD/HDD connector. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-19 OL-32185-02...

  • Page 172: Ol-32185-02

    HDD card that can be inserted into the NIM chassis shown in Figure 6-15. Figure 6-16 shows the entire Cisco NIM-HDD. Figure 6-14 HDD Card Figure 6-15 NIM Chassis for the HDD Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-20 OL-32185-02...

  • Page 173: Cisco Nim-Hdd Leds

    Software Configuration Guide for Cisco 4000 Series ISRs. Restrictions • Cisco SSD Carrier Card NIM with no SSD drives is not supported. • Dynamically removing and inserting SSD drives on a NIM is not supported. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers...

  • Page 174: Ol-32185-02

    Before you begin, read the following important notices: • The form-factor internal hard drive is accessible from the front panel of the Cisco 4451-X ISR and supports the online insertion and removal feature (OIR) using the following commands for the standby: –...

  • Page 175: Remove Nim-Ssd Or Nim-Hdd From The Router

    Step 1 Slip on the ESD-preventive wrist strap that was included in the accessory kit. Loosen the screw fasteners (11) located on the SSD slots on the right of the input/output (I/O) side of the Cisco 4451-X ISR. (Figure 6-17).

  • Page 176: Replace Nim-Ssd Or Nim-Hdd On The Router

    To replace the NIM-SSD or the NIM-HDD: Step 1 Align the NIM-SSD carrier card to the router base. Step 2 Use both hands to slide it back into the slot in the Cisco 4451-X ISR . Step 3 Tighten the captive screws as shown in Figure 6-18.

  • Page 177: Remove Dimm

    Chapter 6 Install and Upgrade Internal Modules and FRUs Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs DIMMs have a polarization notch on the mating edge to prevent incorrect insertion. Figure 6-19 shows the polarization notch on a DIMM.

  • Page 178: Ol-32185-02

    Chapter 6 Install and Upgrade Internal Modules and FRUs Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs DIMM cards Step 4 Pull the latches away from the DIMM at both ends to lift the DIMM slightly. Pull the DIMM out of the...

  • Page 179: Install Dimm

    “Remove and Replace the Chassis Cover” section on page 6-4.. Install DIMM Note The DIMMS on the Cisco 4400 Series ISRand Cisco 4300 Series ISR are not interchangeable. To install a DIMM: Step 1 Read the “Safety Warnings” section on page 6-2 section and disconnect the power supply before you replace any module.

  • Page 180: Ol-32185-02

    Chapter 6 Install and Upgrade Internal Modules and FRUs Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs Figure 6-21 DIMM Showing Polarization Notch Step 6 Insert the DIMM into the connector one side at a time.

  • Page 181: Install And Remove Nims And Sm-Xs On Cisco 4000 Series Isrs

    SM-Xs are sold as spare parts with labels that identify the SM-X type. See the following sections for SM-X installation tasks: Note The procedures in this section apply to NIMs, SM-Xs, and Cisco E-Series Server modules. • Software Requirement for SM-Xs •...

  • Page 182: Software Requirement For Sm-Xs

    Cisco IOS XE software of a specified release or later release is required for using an SM-X. To determine the version of Cisco IOS software that is running on your router, log in to the router and enter the show version command: Router>...

  • Page 183: Verify Sm-X Installation

    Check that the SM-X is installed correctly on the system board. Note For more details on installation of SM-Xs, NIMs, and Cisco E-Series Server Modules, see the hardware installation guide for the particular module you have purchased. For a list of links to all the SM-Xs and NIMs supported on your router, see the...

  • Page 184: Install And Remove Pvdm4 On Cisco 4400 Or 4300 Series Isrs

    ISRs This section describes the installation tasks for the PVDM4 used on the router. The tasks that you perform for installing and removing the PVDM4 are based on specific models of the Cisco 4000 Series Integrated Service Routers. See the relevant sub-section to install and remove PVDM4 for your specific router in the Cisco 4000 Series ISRs: •...

  • Page 185: Ol-32185-02

    Chapter 6 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Figure 6-24 View of PVDM4 Connector and Screws Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-33 OL-32185-02...

  • Page 186: Install Pvdm4 On The Motherboard Of Cisco 4400 Series Isrs

    Chapter 6 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Install PVDM4 on the Motherboard of Cisco 4400 Series ISRs To install the PVDM4: Step 1 Read the “Safety Warnings” section on page 6-2 and disconnect the power supply before you replace any module.

  • Page 187: Remove The Pvdm4 From The Motherboard Of Cisco 4400 Isrs

    Chapter 6 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Remove the PVDM4 from the Motherboard of Cisco 4400 ISRs To remove the PVDM4: Step 1 Turn off electrical power to the router. Leave the power cable plugged in to channel ESD voltages to ground.

  • Page 188: Install The Pvdm4 On The Motherboard Of Cisco 4331 Isr

    Chapter 6 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Install the PVDM4 on the Motherboard of Cisco 4331 ISR Step 1 Read the “Safety Warnings” section on page 6-2 and disconnect the power supply before you replace any module.

  • Page 189: Remove The Pvdm4 From The Motherboard Of Cisco 4331 Isr

    Chapter 6 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Remove the PVDM4 from the Motherboard of Cisco 4331 ISR Step 1 Turn off electrical power to the router. Leave the power cable plugged into the channel ESD voltages to ground.

  • Page 190: Install The Pvdm4 On Cisco Fourth-Generation T1/E1 Voice And Wan Nim

    Chapter 6 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Install the PVDM4 on Cisco Fourth-Generation T1/E1 Voice and WAN Step 1 Shut down the electrical power to the slot in the router by either turning off the electrical power to the router or by issuing the online insertion and removal (OIR) commands.

  • Page 191: Remove The Pvdm4 From Cisco Fourth-Generation T1/E1 Voice And Wan Nim

    Step 1 Pull the memory stick from the USB port. Step 2 To replace Cisco USB Flash memory stick, simply insert the module into the USB port 0 or 1 port as shown in Figure 6-28. The Flash memory module can be inserted in only one way, and can be inserted or removed whether the router is powered on or off.

  • Page 192: Remove And Replace Cisco 4000 Series Isrs Power Supplies

    You can insert or remove the memory stick whether the router is powered on or off. Remove and Replace Cisco 4000 Series ISRs Power Supplies Cisco 4400 and 4300 Series ISRs have replaceable power supply modules. These modular power supplies can be removed or installed using only a screwdriver.

  • Page 193: Ac Power Supplies

    450W/1000W power supply (1000W PSU Latch shown-the phone icon designates it as a 1000W) Multiple power supply unit warning Product series name message—appears when there are multiple power inputs LEDs Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-41 OL-32185-02...

  • Page 194: Replace Ac Power Supply

    Pull on the quick-release catch on the side to leverage the power supply from its connector, and then slide the power supply module out of the chassis. Step 4 Insert the replacement power supply module. Step 5 Replace the bezel. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-42 OL-32185-02...

  • Page 195: Ol-32185-02

    PSU1 PSU2 FLASH TEMP POE1 POE2 BOOST STAT Router fan tray (behind the bezel) LEDs Router On/Off switch AC power supply unit PSU0 AC power supply unit PSU1 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-43 OL-32185-02...

  • Page 196: Overview Of Dc Power Supply

    For Cisco 4431 ISR, the power supply DC input range is –48 to –60 VDC, and the maximum power is 350 W. For Cisco 4451 ISR and Cisco 4351 ISR, the power supply DC input range is –48 to –60 VDC, and the maximum power is 437 W.

  • Page 197: Remove Dc Input Power From Cisco 4431 Isr

    Step 3 Remove the plastic bezel from the router. You can skip this step for Cisco 4451 ISR and Cisco 4351 ISR. Step 4 Press the retaining latch towards the pull handle, grasp the handle with one hand, and pull the power supply out of the slot while supporting the weight of the power supply with the other hand.

  • Page 198: Install Dc Input Power On Cisco 4431 Isr

    Only trained and qualified personnel should be allowed to install, replace, or service Warning this equipment. Statement 1030 This section describes how to install the DC power supply input power leads to the Cisco 4431 Router DC input power supply. •...

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    Figure 6-34 Remove the Bezel Bezel DC power supplies Step 6 Insert the wires through the holes in the bezel. Replace the bezel. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-47 OL-32185-02...

  • Page 200: Ol-32185-02

    If you have changed the Standby switch to the standby position in step 1, turn the Standby switch to the On position. The power supply LEDs illuminate green. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-48 OL-32185-02...

  • Page 201: Replace The Power Supply Module From The Cisco 4331 Router

    Install and Upgrade Internal Modules and FRUs Remove and Replace Cisco 4000 Series ISRs Power Supplies Replace the Power Supply Module from the Cisco 4331 Router To replace a power supply module from the Cisco 4331 router: Step 1 Read the “Safety Warnings”...

  • Page 202: Remove Dc Input Power From Cisco 4331 Isr

    When installing or replacing the unit, the ground connection must always be made first and Warning disconnected last. Statement 1046 This section describes how to remove a DC input power from Cisco 4331 Series ISR. To remove a DC input power from Cisco 4331 ISR: Step 1 Turn off the circuit breaker at the power source.

  • Page 203: Ol-32185-02

    Only trained and qualified personnel should be allowed to install, replace, or service Warning this equipment. Statement 1030 This section describes how to install the DC power supply input power leads to the Cisco 4331 Router DC input power supply. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers...

  • Page 204: Ol-32185-02

    “Chassis Grounding” section on page 3-19. Wire the DC Input Power Source on Cisco 4331 ISR The Cisco 4331 ISR DC power supply supports 12V/21A output with the DC input range from 24 to 60 VDC. Note The input current should be less than 6.3 A at 48 VDC. It is recommended to use slow blow fuse and have the input fuse value less than or equal to 25 A.

  • Page 205: Ol-32185-02

    If you have changed the Standby switch to the standby position in step 1, turn the Standby switch to the On position. The power supply LEDs illuminate green. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-53 OL-32185-02...

  • Page 206: Poe Converter Power Supply Unit

    If using only one PoE converter power supply, you must install the PoE converter power supply in PoE slot 0. Figure 6-40 shows the location of the PoE converter power supply slots located behind the bezel and fan tray. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-54 OL-32185-02...

  • Page 207: Remove Poe Power Supply Slot Filler

    Loosen the screws from the securing nuts on the chassis. See Figure 6-41 for details. Step 3 Gently pull out the filler from the filler tab on the chassis. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-55 OL-32185-02...

  • Page 208: Install The Poe Converter Power Supply

    Remove the bezel and fan try from the router chassis. Open the slot latch. See Figure 6-42 for details. Step 2 Remove the PoE converter power supply module. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-56 OL-32185-02...

  • Page 209: Install The Poe Power Supply Slot Filler

    PoE converter module being installed in PoE slot 0. PoE converter module installed in PoE slot 1. 4 Screws to secure PoE module to router chassis. Latch to secure PoE converter module (shown closed). Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-57 OL-32185-02...

  • Page 210: Replace A Fan Tray

    Replace a Fan Tray The Cisco 4000 Series ISRs have hot-swappable fan trays that are field replaceable units (FRUs). The fan tray includes all of the router fans in one assembly. If a fan fails, replace the tray using a flat-blade or Phillips screwdriver.

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    Insert the replacement fan tray and tighten the three captive screws. Step 5 Replace the bezel. Figure 6-43 Cisco 4351 ISR4 Fan Tray Captive screws Fan tray Figure 6-44 Cisco 4431 ISR Fan Tray Captive screws Fan tray Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-59 OL-32185-02...

  • Page 212: Replace Fan Tray On Cisco 4331 Isr

    Install the four cover screws (torque 5 to 6 in-lb) on the top of the chassis and install the two cover screws (torque 5 to 6 in-lb) on each side of the chassis. See Figure 6-45. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-60 OL-32185-02...

  • Page 213: Ol-32185-02

    Replace a Fan Tray Figure 6-45 Cisco 4331 ISR Fan Tray Chassis cover Fan tray Cover screws (4) Spring-lock Cover screws on the side of the chassis (2) Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-61 OL-32185-02...

  • Page 214: Ol-32185-02

    Chapter 6 Install and Upgrade Internal Modules and FRUs Replace a Fan Tray Figure 6-46 Cisco 4331 ISR Fan Connectors Fan connectors (2) Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-62 OL-32185-02...

  • Page 215: Remove And Install A Compactflash Memory Card

    Note You must turn off the power supply to the router to replace a CompactFlash Memory card. A CompactFlash memory card must be inserted in order to run a Cisco IOS XE software image. Prevent Electrostatic Discharge Damage CF memory cards are sensitive to electrostatic discharge (ESD) damage, which can occur when electronic cards or components are handled improperly.

  • Page 216: Remove The Compactflash Memory Card

    Do not remove a CF memory card from the chassis while it is being accessed. Cisco recommends not removing the CF when in Cisco IOS-XE at all. Either power the system off or fall back to the rommon prompt, if removing the CF.

  • Page 217: Install The Compactflash Memory Card

    Replace the fan tray. Remove and Install the Flash Memory Card This section describes installing and replacing flash memory cards in the router. It contains the following sections: Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-65 OL-32185-02...

  • Page 218: Prevent Electrostatic Discharge Damage

    “Remove and Replace the Chassis Cover” section on page 6-4. Step 3 Place the flash memory card on top of the flash memory card connector (see Figure 6-48). Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-66 OL-32185-02...

  • Page 219: Ol-32185-02

    Tighten the supplied screw (see Figure 6-48) to secure the flash memory card in place. Step 5 Replace the chassis cover. See “Remove and Replace the Chassis Cover” section on page 6-4. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-67 OL-32185-02...

  • Page 220: Remove The Flash Memory Card

    “Remove and Replace the Chassis Cover” section on page 6-4. Install and Remove an SSD mSATA Storage Device This section describes installing and replacing an SSD mSATA storage device in Cisco 4300 ISR routers. • Prevent Electrostatic Discharge Damage, page 6-63 •...

  • Page 221: Install And Remove An Ssd Msata Storage Device

    Press the device downward into the connector until it is level with the surface of the connector. Step 5 While holding the device down, screw the device into place (see Figure 6-49). Figure 6-49 Flash Memory Card and SSD mSATA Storage Device Locations Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-69 OL-32185-02...

  • Page 222: Remove The Ssd Msata Storage Device

    Install a new SSD mSATA memory device if needed. See Install the SSD mSATA Storage Device, page 6-69. Step 6 Replace the chassis cover. See “Remove and Replace the Chassis Cover” section on page 6-4. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-70 OL-32185-02...

  • Page 223: Install And Remove Sfp Modules

    Gigabit Ethernet connectivity. The SFP module installs into a slot on the router rear panel. When selected in Cisco IOS software, it is assigned port gigabitethernet 0/0/0. The default is the built-in RJ-45 1000Base-T connector, which is enabled on this port.
  • Page 224 GLC-GE-100FX — — 1310 Multi 2 km Use the show controller command at the Cisco IOS prompt to determine whether you are using an SFP certified by Cisco. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-72 OL-32185-02...

  • Page 225: Install Sfps

    Caution Do not remove the optical port plugs from the SFP until you are ready to connect cabling. Step 3 Connect the network cable to the SFP module. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-73 OL-32185-02...

  • Page 226: Remove Sfp Modules

    Use a pen, screwdriver, or other small straight tool to gently release a bale-clasp handle if you cannot reach it with your fingers. Step 4 Grasp the SFP on both sides and remove it from the router. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-74 OL-32185-02...

  • Page 227: Remove, Replace, And Install The Internal Poe Daughter Card

    PoE card on the motherboard. Figure 6-52 Location of the PoE Daughter Card (Shown: Cisco 4451-X ISR ) Location of the PoE card on the mother board. Step 6 Pull the PoE daughter card out of the connector on the motherboard.
  • Page 228 Chapter 6 Install and Upgrade Internal Modules and FRUs Remove, Replace, and Install the Internal PoE Daughter Card Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 6-76 OL-32185-02...

  • Page 229: Appendix

    If you need to perform OIR on multiple modules within a router, perform the operation one module at a time. The difference between hot-swapping and OIR is that OIR requires performing Cisco IOS commands before and after the OIR. Hot-swapping is strictly a hardware function and requires no commands. Not all router components or modules use OIR, or can be hot swapped.

  • Page 230: Oir Procedures

    For details of the hot-swapping procedures, see the “Replace a Fan Tray” section on page 6-58 and the “Remove and Replace Cisco 4000 Series ISRs Power Supplies” section on page 6-40. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers...

This manual is also suitable for:

4351 isr4331 isr4221 isr4431 isr4321 isr

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