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PROBLEM
Programming function does not work.
Door does not open after being
triggered.
Door does not open if triggered
immediately after going into Latch.
Door does not delay when triggered
even when a delayed time has been
set up.
Door opens slowly
Door will not open
My door will not close
If the problem persists, contact your authorized WedDoor representative for service.
16.0 TROUBLESHOOTING
POSSIBLE SOLUTION
1.
Is there an ON/OFF switch connected? A switch must be connected from the ON
terminal pin to the OFF terminal pin for programming to work.
2.
Slide switch must be moved to PROG for programming options to be modified.
1.
Is power connected and ON? (7 segment LEDs will light with power ON)
2.
Is program/run switch in the run mode? (switch should be down)
3.
Which activation situation is selected? See setting A1 - If LED is ON for program
setting A1, the Activation input 2 will only activate the door while it is closing
and has not reached Latch.
4.
Is there an ON/OFF switch connected? A switch must be connected from the ON
terminal pin to the OFF terminal pin for the doors to open.
1.
Increase the Safety1 inhibit time. See Setting 9.
1.
Which activation situation is selected? See setting A1 - If LED is ON for program
setting A1 this is a special activation situation and there is no delay
1.
Only Activation Trigger 2 input (ACT=N 2) will provide a delay on opening.
Activation Trigger 1 input (and the push button on the board) will ALWAYS give
an instant trigger regardless of how the time delay has been set up
1.
Check to see that the Back Check and latching magnets are adjusted properly
2.
Increase the opening speed – Function 0
1.
Make sure the door is unlocked and main power is on.
2.
Remove obstacle that could be causing the door not to open.
3.
Make sure the 3 position switch (I 0 II) is set to automatic mode (I)
1.
Remove any obstacle from in front of the door, which is activating the sensor,
thus keeping the door open.
2.
Make sure the 3 position switch (I 0 II) is set to automatic mode (I)
Page 27 of 31
WebDoor
info@webdoor.com
www.webdoor.com
Issued Date: 2017-03-28
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