HPE ProLiant ML350e Gen8 v2 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Contents Component identification ........................6 Front panel components ............................6 Front panel LEDs and buttons ..........................8 Rear panel components ............................9 Rear panel LEDs ..............................10 System board components ............................. 10 System maintenance switch ........................11 System board LEDs............................. 12 NMI functionality ............................
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Redundant hot-plug power supply enablement kit option ..................70 Smart Array cable option ............................74 Power supply module ............................. 76 HP Trusted Platform Module option ........................77 Installing the Trusted Platform Module board ....................77 Retaining the recovery key/password......................79 Enabling the Trusted Platform Module ......................
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Re-entering the server serial number and product ID ................. 95 Utilities and features ............................... 96 HPE Smart Storage Administrator ....................... 96 Option ROM Configuration for Arrays......................96 ROMPaq utility............................. 97 Automatic Server Recovery ......................... 97 USB support ..............................97 Redundant ROM support..........................97 Keeping the system current ............................
Item Description SFF drives (8) Optional drive bay Front panel LEDs and buttons Item Description Status Health LED Solid green = Normal Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical Fast-flashing red (4 Hz/cycles per sec) = Power fault* NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active...
Rear panel LEDs Item Description Status NIC activity LED Green = Network activity Flashing green = Network activity Off = No network activity NIC link LED Green = Network link Off = No network link UID LED button Blue = Activated Flashing blue = System is being managed remotely Off = Deactivated System board components...
Position Description Function Reset Off = No function configuration On = ROM reads the system configuration as invalid. — Reserved S3, S4, S7-S12 When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.
DIMM slot locations DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the letter assignments for population guidelines. Smart Array SAS RAID controller card components Item Description Cache module Capacitor pack cable connector Internal SAS connector Component identification 13...
SAS and SATA device numbers With optional drive cages installed, the server supports up to 16 SFF drives or up to 8 LFF drives. The server does not support mixing SFF and LFF drives. Hewlett Packard Enterprise recommends that you populate drive bays starting with the lowest SAS or SATA device number.
• Non-hot-plug drive numbering SAS and SATA drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Alternating amber and The drive has failed, or a predictive failure alert has been On, off, or blue received for this drive. The drive also has been selected by a flashing management application.
FBWC module LED definitions P222 and P430 modules The FBWC module has three LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the FBWC module to facilitate status viewing. 1 - Amber 2 - Green 3 - Green Interpretation The FBWC module is not powered.
B120i module The FBWC module has three LEDs (one amber and two green). 1 - Amber 2 - Green 3 - Green Interpretation The FBWC module is not powered. Flashing 0.5 Hz Flashing 0.5 Hz The FBWC microcontroller is executing from within its boot loader and receiving new flash code from the host controller.
Hot-plug drive LED definitions Item Status Definition The drive is being identified by a host application. Locate Solid blue Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.
Fan locations Item Description Configuration Fan 1 Primary Fan 2 Primary Optional Fan 3 Redundant power supply connectors Item Description Connector identifier Optical drive power connector P7, P8, P9, P10 Processor 2 RPS backplane connector P3 Box 2 RPS backplane connector RPS connector Component identification 20...
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Item Description Connector identifier System board power connector Processor 2 power connector Processor 1 power connector Box 2 power connector Box 1 power connector Component identification 21...
Operations Power up the server Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
Unlock the front bezel Using the key provided with the server, unlock the bezel with a clockwise turn. Lock the front bezel Using the key provided with the server, lock the bezel with a counterclockwise turn. Remove the front bezel This server has a removable bezel that must be unlocked and opened before accessing the drives.
To remove the component, unlock and remove the front bezel. Install the front bezel Insert the bezel. Close the bezel. Using the key provided with the server, lock the bezel with a counterclockwise turn. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Power down the server (on page 22). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Unlock the front bezel (on page 23). Place the server on its side. Remove the access panel: Loosen the access panel thumbscrews.
Tighten the thumbscrews. Return the server to an upright position. Lock the front bezel (on page 23). Power up the server (on page 22). Remove the PCI air baffle Power down the server (on page 22). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.
Remove the system air baffle Power down the server (on page 22). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Unlock the front bezel (on page 23). Place the server on its side. Remove the access panel (on page 24).
Return the server to an upright position. Lock the front bezel (on page 23). Power up the server (on page 22). Remove the full-length expansion board Power down the server (on page 22). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.
Remove the fan modules and the fan blank Power down the server (on page 22). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Unlock the front bezel (on page 23). Place the server on its side.
Remove the fan blank. Install the fan modules and the fan blank Install the fan blank and the fan modules: Install the fan blank. Install fan 2. Connect the fan 2 cable to the connector. Install fan 1. Connect the fan 1 cable to the connector. Install the system air baffle (on page 27).
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Return the server to an upright position. Lock the front bezel (on page 23). Power up the server (on page 22). Operations 31...
Setup Optional services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA. Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians.
WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Place the server on a flat, stable surface. Connect peripheral devices to the server. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. Connect the power cord to the rear of the server. Connect the power cord to the AC power source.
During server POST, press the F10 key. Complete the initial Preferences and Registration portion of Intelligent Provisioning (on page 91). At the 1 Start screen, click the Configure and Install button. To finish the installation, follow the onscreen prompts. An Internet connection is required to update the firmware and systems software.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Lock the front bezel (on page 23). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 22). Second processor option The server supports single-processor and dual-processor operation. CAUTION: To avoid damage to the processor and system board, only authorized personnel should attempt to replace or install the processor in this server.
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Remove the clear processor socket cover. Retain the processor socket cover for future use. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
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CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. Press and hold the processor retaining bracket in place, and then close each processor locking lever.
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Install the heatsink: Position the heatsink on the processor backplate. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Finish the installation by completely tightening the screws in the same sequence. CAUTION: Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs (in an "X"...
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Remove the fan blank from fan location 3. Remove the mylar cover from the fan blank. Install the fan into the blank. Hardware options installation 42...
Route the fan cable through the cable slot. Connect the fan cable to the system board, and then insert the fan. Install the system air baffle (on page 27). If removed, install the PCI air baffle ("PCI air baffle option" on page 37). Install the access panel (on page 25).
• RDIMMs offer larger capacities than UDIMMs and include address parity protection. When information applies to all types of memory, the memory are referred to as DIMMs When memory is specified as RDIMM or UDIMM, the information applies to only that type of memory. All memory installed in the server must be the same type.
Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports three channels, and each channel supports two DIMM slots. Memory Population Slot Memory Population Slot subsystem order number subsystem order number channel (Processor channel (Processor (Processor (Processor...
DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition Size — Rank 1R = Single-rank 2R = Dual-rank 3R = Three-rank 4R = Quad-rank Data width x4 = 4-bit x8 = 8-bit Voltage rating L = Low voltage (1.35V)
Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see "HPE ROM-Based Setup Utility (on page 94)." The server also can operate in independent channel mode or combined channel mode (lockstep). When running in lockstep mode, you gain reliability in one of two ways: •...
Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors. This protection is available without any operating system support. Online spare memory protection dedicates one rank of each memory channel for use as spare memory. The remaining ranks are available for OS and application use.
After installing the DIMMs, use RBSU to configure Advanced ECC, online spare, or lockstep memory support. Installing a DIMM CAUTION: To avoid damage to the drives, memory, and other system components, the air baffle, and drive blanks must be installed when the server is powered up. To install the component: Power down the server (on page 22).
Drive options When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • If only one drive is used, install it in the bay with the lowest device number ("SAS and SATA device numbers"...
Install the drive. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 19). Install the front bezel (on page 24). Installing a non-hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
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Remove the non-hot-plug drive cage from chassis. Use the screws on the drive cage to install the drives. Install the drive into the non-hot-plug drive cage. Hardware options installation 52...
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Install the drive cage into the chassis. Connect all the drive cables. Install the fan modules and the fan blank (on page 30). Install the full-length PCI expansion cards that were removed ("Installing an expansion board" on page 61). Install the system air baffle (on page 27). If removed, install the PCI air baffle ("PCI air baffle option"...
Optical drive option To install the component: Power down the server (on page 22). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove the front bezel (on page 23). Place the server on its side. Remove the access panel (on page 24).
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Locate the four guide screws for the optical drive on the chassis. Install the optical drive: Install the guide screws from the chassis to the optical drive. Install the optical drive. When fully inserted, the assembly locking latch clicks. Connect the drive cables: Connect the power cable to the drive.
For cable routing information, see "Optical drive cabling (on page 86)." Install fan1 ("Install the fan modules and the fan blank" on page 30). If removed, install the RPS rear blank. Install the full-length PCI expansion boards that were removed ("Installing an expansion board"...
CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module. The cache module is backing up data, and data is lost if the cable is detached.
Install the capacitor pack: For an integrated power supply For a redundant power supply Install the PCI air baffle ("PCI air baffle option" on page 37). Install the access panel (on page 25). Return the server to an upright position. Lock the front bezel (on page 23).
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Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Unlock the front bezel (on page 23). Place the server on its side. Remove the access panel (on page 24). If installed, remove the PCI air baffle (on page 26). Remove any full-length PCI expansion boards installed in PCI slots 3, 4, 5 and 6 ("Remove the full-length expansion...
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For an integrated power supply For a redundant power supply Install any full-length PCI expansion boards removed from slots 3, 4, 5 and 6 ("Installing an expansion board" on page 61). If removed, install the PCI air baffle ("PCI air baffle option"...
Installing an expansion board To install the component: Power down the server (on page 22). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Unlock the front bezel (on page 23). Place the server on its side.
Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board for more information. If removed, install the PCI air baffle ("PCI air baffle option" on page 37). Install the access panel (on page 25). Return the server to an upright position.
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Box 2 Connect the drive cage cables, for box 1: Route the drive cage power cable through the cable management clip, and then connect the cable to the drive cage backplane. Connect the Mini-SAS cables to the drive cage backplane. Route the opposite ends of the Mini-SAS cables through the cable management clip, and then connect the cables to the storage controllers.
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Route the opposite ends of the Mini-SAS cables through the cable management clip, and then connect the cables to the storage controllers. Install hot-plug drives. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Populate drive bays based on the drive numbering sequence.
Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 22). Four-bay LFF drive cage option If installing a second four-bay LFF drive cage in the server, a Smart array controller option and redundant power supply option are required.
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Box 1 Box 2 Connect the drive cage cables, for box 1: Connect the Mini-SAS cable to the drive cage backplane. Route the drive cage power cable through the cable management clip, and then connect the cable to the drive cage backplane. Do one of the following: Hardware options installation 67...
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— Route the opposite end of the Mini-SAS cable through the cable management clip, and then connect the cable to the connector on the system board. — Route the opposite end of the Mini-SAS cable through the cable management clip, and then connect the cable to the connector on the storage controller.
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Route the opposite ends of the Mini-SAS cables through the cable management clip, and then connect the cables to the connector on the storage controllers. Install hot-plug drives. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 22). Redundant hot-plug power supply enablement kit option To install the component: Power down the server (on page 22). Remove all power: Disconnect each power cord from the power source.
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Remove the integrated power supply. Install the redundant power supply assembly: Insert the redundant power supply assembly into the server chassis. Secure the four external screws with T-10 and T-15 screwdrivers, respectively. Hardware options installation 71...
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Install the capacitor pack holders on top of the redundant hot-plug power supply assembly. Route and connect the redundant power supply, drive cage, and optical drive power cables to the system board. Item Cables and connectors Connector identifier Optical drive power cable connector P7, P8, P9, P10 Processor 2 RPS backplane connector Box 2 RPS backplane connector...
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Install the redundant hot-plug power supply cage rear blank. Install the fan modules and the fan blank (on page 30). Install any full-length PCI expansion cards that were removed ("Installing an expansion board" on page 61). If a Smart Array controller is installed, connect the capacitor pack cable to it. Install the system air baffle (on page 27).
Connect each power cord to the power source. Power up the server (on page 22). Smart Array cable option This cable option is required when installing a P430 Smart Array card. To install the component: Power down the server (on page 22). Remove all power: Disconnect each power cord from the power source.
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Eight-bay SFF cable routing to box 1 Eight-bay + eight-bay SFF cable routing to boxes 1 and 2 Install the fan modules and the fan blank (on page 30). Install any full-length PCI expansion boards that were removed ("Installing an expansion board"...
Power supply module Power redundancy requires the presence of two power supply modules in the system. CAUTION: The default and redundant power supplies in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color. The system becomes unstable and might shut down if it detects mismatched power supplies.
Connect the power cord to the AC power source. Be sure that the power supply LED is green. HP Trusted Platform Module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprises website (http://www.hpe.com/info/qs).
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WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To install the component: Power down the server (on page 22). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.
Install the TPM security rivet by pressing the rivet firmly into the system board. If removed, install the full-length PCI expansion cards in slots 5 and 6 ("Installing an expansion board" on page 61). If removed, install the PCI air baffle ("PCI air baffle option"...
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OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the Hewlett Packard Enterprise website (http://www.hpe.com/support/hpesc).
Power cabling Integrated power cabling Item Description Connector identifier Processor 1 power cable System board power cable P3 RPS power cabling Item Description Connector identifier Processor 2 power cable System board power cable RPS cable Cabling 85...
("Scripting Toolkit for Windows and Linux" on page 93) Online and Offline Service Pack for ProLiant (on page 93) Online and Offline Smart Update Manager ("HP Smart Update Manager" on page 93) Offline ROM-Based Setup Utility ("HPE ROM-Based Setup Utility" on page 94)
Embedded remote support software is available on ProLiant Gen8 and later servers with iLO 4, regardless of the operating system software and without installing OS agents on the server. Using iLO 4, you can do the following: • Access a high-performance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server.
The Active Health System, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components. Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.
Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HP Care Pack Service, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring...
The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported ProLiant servers including ProLiant Gen8 and later servers.
HPE ROM-Based Setup Utility RBSU is a configuration utility embedded in HPE ProLiant servers that performs a wide range of configuration activities that can include the following: • Configuring system devices and installed options • Enabling and disabling system features •...
Drives installed Drives used RAID level RAID 5 3, 4, 5, or 6 3, 4, 5, or 6 None More than 6 To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. For more information on RBSU, see the HPE ROM-Based Setup Utility User Guide on the RBSU Information Library (http://www.hpe.com/info/rbsu/docs).
Enter the product ID and press the Enter key. Press the Esc key to close the menu. Press the Esc key to exit RBSU. Press the F10 key to confirm exiting RBSU. The server automatically reboots. Utilities and features HPE Smart Storage Administrator The HPE SSA is a configuration and management tool for HPE Smart Array controllers.
ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmware, insert a ROMPaq USB Key into an available USB port and boot the system. In addition to ROMPaq, Online Flash Components for Windows and Linux operating systems are available for updating the system firmware.
Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason.
Select HP Insight Management from the available options in Products and Solutions. Select HP Version Control from the available options in Insight Management. Download the latest document. Operating systems and virtualization software support for ProLiant servers For information about specific versions of a supported operating system, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/ossupport).
Troubleshooting Troubleshooting resources The ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...
System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
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For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement 102...
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to 140°F) Non-operating Relative humidity (non-condensing) 10% to 90% Operating, maximum wet bulb temperature of 28°C (82.4°F) 5% to 95% Non-operating, maximum wet bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level.
2044 at 100 V AC input BTUs per hour 2013 at 115 V AC input 2004 at 200 V AC input 1941 at 230 V AC input Power supply output 460 W at 100 V to 120 V AC input Rated steady-state power 460 W at 200 V to 240 V AC input 460 W at 100 V to 120 V AC input...
Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties) HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties) HPE Storage Products (http://www.hpe.com/support/Storage-Warranties) HPE Networking Products (http://www.hpe.com/support/Networking-Warranties) Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).
• Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page (http://www.hpe.com/support/AccessToSupportMaterials). IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites •...
Software Depot (http://www.hpe.com/support/softwaredepot) • Customer Self Repair (http://www.hpe.com/support/selfrepair) • Insight Remote Support (http://www.hpe.com/info/insightremotesupport/docs) • Serviceguard Solutions for HP-UX (http://www.hpe.com/info/hpux-serviceguard-docs) • Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix (http://www.hpe.com/storage/spock) • Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers) Customer Self Repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
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• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
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spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare. Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza di zona.
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• Obligatorio—componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. •...
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Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal.
Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level.
Automatic Server Recovery Canadian Standards Association Customer Self Repair double data rate FBWC flash-backed write cache HP SUM HP Software Update Manager HPE SIM HPE Systems Insight Manager HPE SSA HPE Smart Storage Administrator International Electrotechnical Commission Integrated Lights-Out Acronyms and abbreviations 117...
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Integrated Management Log International Organization for Standardization large form factor nonmaskable interrupt NVRAM nonvolatile memory Onboard Administrator ORCA Option ROM Configuration for Arrays PATA parallel ATA PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test preboot execution environment RBSU ROM-Based Setup Utility RDIMM...
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SCSI SATA serial ATA Secure Digital small form factor Systems Insight Manager HP Service Pack for ProLiant TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module unit identification universal serial bus...
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VCRM Version Control Repository Manager Acronyms and abbreviations 120...
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