HP ProLiant ML350e Gen8 v2 Server User Manual
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HP ProLiant ML350e Gen8 v2 Server User Manual

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HP ProLiant ML350e Gen8 v2 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 742234-002
January 2014
Edition: 2

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Summary of Contents for HP ProLiant ML350e Gen8 v2 Server

  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2013, 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................9 Rear panel components ..........................10 Rear panel LEDs ............................11 System board components ........................11 System maintenance switch ......................12 System board LEDs ........................13 NMI functionality ...........................
  • Page 4 Redundant hot-plug power supply enablement kit option ................72 Smart Array cable option ......................... 76 Power supply module ..........................79 HP Trusted Platform Module option ......................80 Installing the Trusted Platform Module board ..................81 Retaining the recovery key/password ....................83 Enabling the Trusted Platform Module ....................
  • Page 5 Drivers ............................101 Software and firmware ......................... 102 Version control ..........................102 HP operating systems and virtualization software support for ProLiant servers ........102 HP Technology Service Portfolio ....................102 Change control and proactive notification ..................103 Troubleshooting ........................104 Troubleshooting resources ........................
  • Page 6 Before you contact HP ..........................113 HP contact information ........................... 113 Customer Self Repair ..........................113 Acronyms and abbreviations ...................... 121 Documentation feedback ......................125 Index ............................126 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components • Non-hot-plug drive configuration Item Description Optical drive Optional media bay (2) USB 2.0 connectors (2) Thermal sensor LFF drives (4) Component identification 7...
  • Page 8 • Four-bay LFF drive configuration Item Description Optical drive Optional media bay (2) USB 2.0 connectors (2) Thermal sensor LFF drives (4) Optional drive bay • Eight-bay SFF drive configuration Item Description Optical drive Optional media bay (2) USB 2.0 connectors (2) Component identification 8...

  • Page 9: Front Panel Leds And Buttons

    Item Description Thermal sensor SFF drives (8) Optional drive bay Front panel LEDs and buttons Item Description Status Health LED Solid green = Normal Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical Fast-flashing red (4 Hz/cycles per sec) = Power fault* NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active...

  • Page 10: Rear Panel Components

    Rear panel components Item Description Integrated power supply Slot 6 PCIe2 x4(1) for processor 1 Slot 5 PCIe2 x8(4,1) for processor 1 Slot 4 PCIe3 x16(8,4,1) for processor 2 Slot 3 PCIe3 x16(16,8,4,1) for processor 2 Slot 2 PCIe3x16 (16,8,4,1) for processor 1 Slot 1 PCIe3 x8 (4,1) for processor 1 USB 2.0 connectors (4) Video connector...

  • Page 11: Rear Panel Leds

    Rear panel LEDs Item Description Status NIC activity LED Green = Network activity Flashing green = Network activity Off = No network activity NIC link LED Green = Network link Off = No network link UID LED button Blue = Activated Flashing blue = System is being managed remotely Off = Deactivated System board components...

  • Page 12: System Maintenance Switch

    Item Description Slot 6 PCIe2 x4 (1) Slot 5 PCIe2 x8 (4,1) Slot 4 PCIe3 x16 (8,4,1) Slot 3 PCIe3 x16 (16,8,4,1) System maintenance switch Slot 2 PCIe3 x16 (16,8,4,1) Slot 1 PCIe3 x8 (4,1) Processor 2 DIMM slots Processor socket 2 System battery Processor 2 power connector Processor socket 1 (populated)

  • Page 13: System Board Leds

    Position Description Function Reset Off = No function configuration On = ROM reads the system configuration as invalid. — Reserved S3, S4, S7-S12 When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

  • Page 14: Dimm Slot Locations

    For more information, see the HP website (http://www.hp.com/support/NMI). DIMM slot locations DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the letter assignments for population guidelines. Smart Array SAS RAID controller card components...

  • Page 15: Sas And Sata Device Numbers

    SFF and LFF drives. HP recommends that you populate drive bays starting with the lowest SAS or SATA device number. Drives are numbered from left to right in each component box. Component boxes are numbered 1 to 2 from top to bottom.
  • Page 16 • LFF drive numbering • Four-bay + four-bay LFF drive numbering (hot-plug only) Component identification 16...

  • Page 17: Sas And Sata Drive Led Combinations

    • Non-hot-plug drive numbering SAS and SATA drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Alternating amber and The drive has failed, or a predictive failure alert has been On, off, or blue received for this drive. The drive also has been selected by a flashing management application.

  • Page 18: Fbwc Module Led Definitions

    FBWC module LED definitions P222 and P430 modules The FBWC module has three LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the FBWC module to facilitate status viewing. 1 - Amber 2 - Green 3 - Green Interpretation The FBWC module is not powered.

  • Page 19: B120I Module

    B120i module The FBWC module has three LEDs (one amber and two green). 1 - Amber 2 - Green 3 - Green Interpretation The FBWC module is not powered. Flashing 0.5 Hz Flashing 0.5 Hz The FBWC microcontroller is executing from within its boot loader and receiving new flash code from the host controller.

  • Page 20: Hot-Plug Drive Led Definitions

    Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.

  • Page 21: Fan Locations

    Fan locations Item Description Configuration Fan 1 Primary Fan 2 Primary Fan 3 Optional Redundant power supply connectors Item Description Connector identifier Optical drive power connector P7, P8, P9, P10 Processor 2 RPS backplane connector Box 2 RPS backplane connector Component identification 21...
  • Page 22 Item Description Connector identifier RPS connector System board power connector Processor 2 power connector Processor 1 power connector Box 2 power connector Box 1 power connector Component identification 22...

  • Page 23: Operations

    Operations Power up the server Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

  • Page 24: Unlock The Front Bezel

    Unlock the front bezel Using the key provided with the server, unlock the bezel with a clockwise turn. Lock the front bezel Using the key provided with the server, lock the bezel with a counterclockwise turn. Remove the front bezel This server has a removable bezel that must be unlocked and opened before accessing the drives.

  • Page 25: Install The Front Bezel

    To remove the component, unlock and remove the front bezel. Install the front bezel Insert the bezel. Close the bezel. Using the key provided with the server, lock the bezel with a counterclockwise turn. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 26: Install The Access Panel

    CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Unlock the front bezel (on page 24).

  • Page 27: Remove The Pci Air Baffle

    Tighten the thumbscrews. Return the server to an upright position. Lock the front bezel (on page 24). Power up the server (on page 23). Remove the PCI air baffle Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.

  • Page 28: Remove The System Air Baffle

    Remove the system air baffle Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Unlock the front bezel (on page 24). Place the server on its side. Remove the access panel (on page 25).

  • Page 29: Remove The Full-Length Expansion Board

    Install the access panel (on page 26). Return the server to an upright position. Lock the front bezel (on page 24). Power up the server (on page 23). Remove the full-length expansion board Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source.

  • Page 30: Remove The Fan Modules And The Fan Blank

    Remove the fan modules and the fan blank Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Unlock the front bezel (on page 24). Place the server on its side.

  • Page 31: Install The Fan Modules And The Fan Blank

    Remove the fan blank. Install the fan modules and the fan blank Install the fan blank and the fan modules: Install the fan blank. Install fan 2. Connect the fan 2 cable to the connector. Install fan 1. Connect the fan 1 cable to the connector. Install the system air baffle (on page 28).
  • Page 32 If removed, install the PCI air baffle ("PCI air baffle option" on page 38). Install the access panel (on page 26). Return the server to an upright position. Lock the front bezel (on page 24). Power up the server (on page 23). Operations 32...

  • Page 33: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 34: Temperature Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 35: Server Warnings And Cautions

    Server warnings and cautions Before installing a server, be sure that you understand the following warnings and cautions. WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety •...

  • Page 36: Installing Hardware Options

    HP Smart Storage Information Library (http://www.hp.com/go/smartstorage/docs). For more information on automatic configuration, see the HP ROM-Based Setup Utility User Guide in the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs).

  • Page 37: Installing The Operating System

    Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server. To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).

  • Page 38: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 39: Second Processor Option

    Install the access panel (on page 26). Return the server to an upright position. Lock the front bezel (on page 24). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 23). Second processor option The server supports single-processor and dual-processor operation.
  • Page 40 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Hardware options installation 40...
  • Page 41 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 42 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. CAUTION: Close and hold down the processor cover socket while closing the processor locking levers.
  • Page 43 Install the heatsink: Position the heatsink on the processor backplate. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Finish the installation by completely tightening the screws in the same sequence. CAUTION: Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs (in an "X"...
  • Page 44 Remove the fan blank from fan location 3. Remove the mylar cover from the fan blank. Install the fan into the blank. Hardware options installation 44...

  • Page 45: Memory Options

    Route the fan cable through the cable slot. Connect the fan cable to the system board, and then insert the fan. Install the system air baffle (on page 28). If removed, install the PCI air baffle ("PCI air baffle option" on page 38). Install the access panel (on page 26).

  • Page 46: Hp Smartmemory

    DDR3-1600*** UDIMM * UDIMM is supported at 1DPC at 1600 MT/s at 1.5V using HP SmartMemory only. Third-party memory supports 1DPC at 1333 MT/s at 1.5V. ** UDIMM is supported at 2DPC at 1333 MT/s at 1.35V using HP SmartMemory only. Third-party memory supports 2DPC at 1066 MT/s at 1.35V.

  • Page 47: Memory Subsystem Architecture

    In addition, the industry supports UDIMM at 2 DIMMs per channel at 1066 MT/s. HP SmartMemory supports 2 DIMMs per channel at 1333 MT/s at 1.35V, or 25% greater bandwidth, and supports 2 DIMMs per channel at 1600 MT/s at 1.5V, or 50% greater bandwidth.

  • Page 48: Dimm Identification

    E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region, and then locate the product by name or product category.

  • Page 49: General Dimm Slot Population Guidelines

    UDIMM Dual-rank 48 GB 96 GB UDIMM For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com). General DIMM slot population guidelines Observe the following guidelines for all AMP modes: • Install DIMMs only if the corresponding processor is installed.

  • Page 50: Online Spare Memory Configuration

    Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.

  • Page 51: Population Order

    • In multi-processor configurations, each processor may have a different valid Lockstep Memory configuration. Population order For memory configurations with a single processor or multiple processors, populate the DIMM slots in the following order: • RDIMM: Sequentially in alphabetical order (A through F) •...

  • Page 52: Drive Options

    Install the system air baffle (on page 28). If removed, install the PCI air baffle ("PCI air baffle option" on page 38). Install the access panel (on page 26). Return the server to an upright position. Lock the front bezel (on page 24). Connect each power cord to the server.

  • Page 53: Installing A Non-Hot-Plug Drive

    Prepare the drive. Install the drive. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 20). Install the front bezel (on page 25). Installing a non-hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
  • Page 54 If installed, remove the PCI air baffle (on page 27). Remove the system air baffle (on page 28). Remove any installed full-length PCI expansion cards ("Remove the full-length expansion board" on page 29). Remove the fan modules and the fan blank (on page 30). If already installed, disconnect the drive cables from the rear of the drives.
  • Page 55 Install the drive cage into the chassis. Connect all the drive cables. Install the fan modules and the fan blank (on page 31). Install the full-length PCI expansion cards that were removed ("Installing an expansion board" on page 63). Install the system air baffle (on page 28). If removed, install the PCI air baffle ("PCI air baffle option"...

  • Page 56: Optical Drive Option

    Optical drive option To install the component: Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove the front bezel (on page 24). Place the server on its side. Remove the access panel (on page 25).
  • Page 57 Locate the four guide screws for the optical drive on the chassis. Install the optical drive: Install the guide screws from the chassis to the optical drive. Install the optical drive. When fully inserted, the assembly locking latch clicks. Connect the drive cables: Connect the power cable to the drive.

  • Page 58: Fbwc Options

    For cable routing information, see "Optical drive cabling (on page 89)." Install fan1 ("Install the fan modules and the fan blank" on page 31). If removed, install the RPS rear blank. Install the full-length PCI expansion cards that were removed ("Installing an expansion board"...

  • Page 59: Installing The Fbwc Module And Capacitor Pack(P222 And P430)

    CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress. CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module.
  • Page 60 Install the FBWC module onto the storage controller. Install the storage controller ("Installing an expansion board" on page 63), if not already installed. Install the capacitor pack: For an integrated power supply Hardware options installation 60...

  • Page 61: Installing The Fbwc Module And Capacitor Pack (B120I)

    For a redundant power supply Install the PCI air baffle ("PCI air baffle option" on page 38). Install the access panel (on page 26). Return the server to an upright position. Lock the front bezel (on page 24). Connect each power cord to the server. Connect each power cord to the power source.
  • Page 62 Install the FBWC module in the cache module connector on the system board. Install the FBWC capacitor pack. CAUTION: When connecting or disconnecting the capacitor pack cable, the connectors on the cache module and cable are susceptible to damage. Avoid excessive force and use caution to avoid damage to these connectors.

  • Page 63: Installing An Expansion Board

    For a redundant power supply Install any full-length PCI expansion cards removed from slots 3, 4, 5 and 6 ("Installing an expansion board" on page 63). If removed, install the PCI air baffle ("PCI air baffle option" on page 38). Install the access panel (on page 26).
  • Page 64 Open the retaining bracket and remove the PCI slot cover. Install the expansion board and close the retaining bracket. Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board for more information. If removed, install the PCI air baffle ("PCI air baffle option"...

  • Page 65: Eight-Bay Sff Drive Cage Option

    To install an eight-bay SFF drive cage, an optional Smart Array controller is required. If installing a second eight-bay SFF drive cage option, the redundant power supply is also required. To obtain the options, contact an HP authorized reseller. To install the component: Power down the server (on page 23).
  • Page 66 Box1 Box 2 Connect the drive cage cables, for box 1: Route the drive cage power cable through the cable management clip, and then connect the cable to the drive cage backplane. Connect the Mini-SAS cables to the drive cage backplane. Hardware options installation 66...
  • Page 67 Route the opposite ends of the Mini-SAS cables through the cable management clip, and then connect the cables to the storage controllers. If box 2 is installed, connect the drive cage cables for box1 and box 2: Route the drive cage power cable through the cable management clip, and then connect the cable to the drive cage backplane.

  • Page 68: Four-Bay Lff Drive Cage Option

    If installing a second four-bay LFF drive cage in the server, a Smart array controller option and redundant power supply option are required. To obtain the options, contact an HP authorized reseller. To install the component: Power down the server (on page 23).
  • Page 69 Place the server on its side. Remove the access panel (on page 25). If installed, remove the PCI air baffle (on page 27). Remove the system air baffle (on page 28). Remove any installed full-length PCI expansion cards ("Remove the full-length expansion board"...
  • Page 70 Box 2 Connect the drive cage cables, for box 1: Connect the Mini-SAS cable to the drive cage backplane. Route the drive cage power cable through the cable management clip, and then connect the cable to the drive cage backplane. Do one of the following: —...
  • Page 71 — Route the opposite end of the Mini-SAS cable through the cable management clip, and then connect the cable to the connector on the storage controller. If box 2 is installed, connect the drive cage cables to box 1 and box 2: Connect the Mini-SAS cable to the drive cage backplane.

  • Page 72: Redundant Hot-Plug Power Supply Enablement Kit Option

    Install hot-plug drives. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Populate drive bays based on the drive numbering sequence. Start from the drive bay with the lowest device number.
  • Page 73 Remove the access panel (on page 25). If installed, remove the PCI air baffle (on page 27). Remove the system air baffle (on page 28). If a Smart Array controller is installed, disconnect the capacitor pack cable from it, and then remove the capacitor pack holder from the server.
  • Page 74 Secure the four external screws with T-10 and T-15 screwdrivers, respectively. Install the capacitor pack holders on top of the redundant hot-plug power supply assembly. Hardware options installation 74...
  • Page 75 Route and connect the redundant power supply, drive cage, and optical drive power cables to the system board. Item Cables and connectors Connector identifier Optical drive power cable connector P7, P8, P9, P10 Processor 2 RPS backplane connector Box 2 RPS backplane connector 2x13 RPS control cable connector 2x12 pin system board power cable connector...

  • Page 76: Smart Array Cable Option

    Install the fan modules and the fan blank (on page 31). Install any full-length PCI expansion cards that were removed ("Installing an expansion board" on page 63). If a Smart Array controller is installed, connect the capacitor pack cable to it. Install the system air baffle (on page 28).
  • Page 77 Remove the access panel (on page 25). If installed, remove the PCI air baffle (on page 27). Remove the system air baffle (on page 28). Remove any installed full-length PCI expansion cards ("Remove the full-length expansion board" on page 29). Remove the fan modules and the fan blank (on page 30).
  • Page 78 Eight-bay SFF cable routing to box 1 Eight-bay + eight-bay SFF cable routing to boxes 1 and 2 Install the fan modules and the fan blank (on page 31). Install any full-length PCI expansion cards that were removed ("Installing an expansion board"...

  • Page 79: Power Supply Module

    Power supply module Power redundancy requires the presence of two power supply modules in the system. CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color. The system becomes unstable and may shut down when it detects mismatched power supplies.

  • Page 80: Hp Trusted Platform Module Option

    Retaining the recovery key/password (on page 83). Enabling the Trusted Platform Module (on page 83). Enabling the TPM requires accessing RBSU. For more information about RBSU, see the HP website (http://www.hp.com/support/rbsu). TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature.

  • Page 81: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
  • Page 82 Install the TPM board. Press down on the connector to seat the board. Install the TPM security rivet by pressing the rivet firmly into the system board. If removed, install the full-length PCI expansion cards in slots 5 and 6 ("Installing an expansion board"...

  • Page 83: Retaining The Recovery Key/Password

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 84: Cabling

    Cabling Storage cabling Non-hot-plug, four-bay LFF drive cabling Item Description Mini-SAS cable to system board Box 1 power cable Cabling 84...

  • Page 85: Hot-Plug, Four-Bay Lff Drive Cabling

    Hot-plug, four-bay LFF drive cabling Item Description Mini-SAS cable to system board Box 1 power cable Hot-plug, four-bay + four-bay LFF drive cabling • Four-bay + four-bay LFF drive cabling with P430 controller card Item Description Box 2 power cable Box 1 power cable Mini-SAS Y cable to storage controller Cabling 85...

  • Page 86: Hot-Plug, Eight-Bay Sff Drive Cabling

    • Four-bay + four-bay LFF drive cabling with two P222 controller cards Item Description Box 2 power cable Box 1 power cable Box 1 Mini-SAS cable to storage controller Box 2 Mini-SAS cable to storage controller Hot-plug, eight-bay SFF drive cabling Item Description Power cable...

  • Page 87: Hot-Plug, Eight-Bay + Eight-Bay Sff Drive Cabling

    Hot-plug, eight-bay + eight-bay SFF drive cabling Item Description Box 2 power cable Box 1 power cable Mini-SAS Y-cable to storage controller Mini-SAS Y-cable to storage controller Cabling 87...

  • Page 88: Power Cabling

    Power cabling Integrated power cabling Item Description Connector identifier Processor 1 power cable System board power cable P3 RPS power cabling Item Description Connector identifier Processor 2 power cable System board power cable Cabling 88...

  • Page 89: Optical Drive Cabling

    Item Description Connector identifier RPS cable Processor 1 power cable Optical drive cabling Item Description Connector identifier Power cable P7, P8, P9, P10 SATA cable Capacitor pack cabling • Integrated configuration Cabling 89...
  • Page 90 • RPS configuration • Integrated configuration showing Smart Array controller card installed Cabling 90...
  • Page 91 • RPS configuration showing Smart Array controller card installed Cabling 91...

  • Page 92: Software And Configuration Utilities

    HP iLO The iLO 4 subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 93: Active Health System

    HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system. The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy).

  • Page 94: Intelligent Provisioning

    From within HP Insight Diagnostics (on page 95) Intelligent Provisioning Several packaging changes have taken place with HP ProLiant Gen8 servers: SmartStart CDs and the Smart Update Firmware DVD no longer ship with these new servers. Instead, the deployment capability is embedded in the server as part of HP iLO Management Engine’s Intelligent Provisioning.

  • Page 95: Hp Insight Remote Support Software

    To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen, and then select Erase. For more information about the Erase Utility, see the HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/intelligentprovisioning/docs). HP Insight Remote Support software...

  • Page 96: Hp Insight Online

    HP Service Pack for ProLiant SPP is a comprehensive systems software and firmware solution delivered as a single ISO file. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 servers.

  • Page 97: Hp Smart Update Manager

    HP Smart Update Manager HP SUM is a product used to install and update firmware and software on HP ProLiant servers. HP SUM provides a GUI and a command-line scriptable interface for deployment of firmware and software for single or one-to-many HP ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet and Fibre Channel modules.

  • Page 98: Auto-Configuration Process

    More than 6 To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs). Boot options Near the end of the boot process, the boot options screen is displayed.

  • Page 99: Re-Entering The Server Serial Number And Product Id

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 100: Rompaq Utility

    ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.

  • Page 101: Redundant Rom Support

    To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and configuration utilities 101...

  • Page 102: Software And Firmware

    HP Proactive Care—For customers running business critical environments where downtime is not an option, HP Proactive Care helps to deliver high levels of availability. Key to these service options is the delivery of proactive service management tools to help you avoid the causes of downtime. If a problem arises, then HP offers advanced technical response from critical system support specialists for problem identification and resolution.

  • Page 103: Change Control And Proactive Notification

    HP BladeSystem Services website (http://www.hp.com/services/bladesystem) Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn).

  • Page 104: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 105: System Battery Replacement

    System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 106 To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement 106...

  • Page 107: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 107...

  • Page 108: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 108...

  • Page 109: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 110: Specifications

    Minimum (one hard drive, power supply, and processor installed) Power supply specifications Depending on installed options, the server is configured with one of the following power supplies: • HP ProLiant 460 W non-hot-plug power supply Specification Value Input requirements 100 to 240 V AC...
  • Page 111 460 W at 200V to 240V AC input 460 W at 100V to 120V AC input Maximum peak power 460 W at 200V to 240V AC input • HP ProLiant 750 W CS hot-plug power supply (94% efficiency) Specification Value — Input requirements 100 V AC–240 V AC...

  • Page 112: Hot-Plug Power Supply Calculations

    Maximum peak power 750 W at 200 V to 240 V AC input Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the HP Power Advisor website (http://www.hp.com/go/hppoweradvisor). Specifications 112...

  • Page 113: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 114 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 115 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 116 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 117 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 118 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 119 Support and other resources 119...
  • Page 120 Support and other resources 120...

  • Page 121: Acronyms And Abbreviations

    Advanced Memory Protection Automatic Server Recovery Canadian Standards Association Customer Self Repair double data rate FBWC flash-backed write cache HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Acronyms and abbreviations 121...
  • Page 122 Integrated Management Log International Organization for Standardization large form factor nonmaskable interrupt NVRAM nonvolatile memory Onboard Administrator ORCA Option ROM Configuration for Arrays PATA parallel ATA PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test preboot execution environment RBSU ROM-Based Setup Utility RDIMM...
  • Page 123 SCSI SATA serial ATA Secure Digital small form factor Systems Insight Manager HP Service Pack for ProLiant HP Smart Storage Administrator TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module...
  • Page 124 universal serial bus Virtual Connect Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 124...

  • Page 125: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 126: Index

    Erase Utility 92, 95 configuring AMP modes 98 error messages 104 connectors 7 European Union notice 107 contacting HP 113 expansion board options 63 controller options 14 crash dump analysis 13 customer self repair (CSR) 113 fan module location 21...
  • Page 127 HP Insight Diagnostics survey functionality 95 HP Insight Remote Support software 95, 102 HP Proactive Care 102 NMI functionality 13 HP Service Pack for ProLiant 92, 95, 96 notification actions 103 HP Smart Update Manager overview 92, 97 HP SmartMemory 46...
  • Page 128 ROM redundancy 101 Option ROM Configuration for Arrays (ORCA) 92, ROM-Based Setup Utility (RBSU) 83, 97, 99 options installation 36, 38 ROMPaq utility 92, 100, 101 ORCA (Option ROM Configuration for Arrays) 92, RPS cabling 88 safety considerations 101, 107, 109 passwords 83 safety information 101, 107 PCI air baffle 27, 38...
  • Page 129 ROM 101 USB support 100 utilities 92, 99 utilities, deployment 92, 96 ventilation 33 Version Control 102 Version Control Agent (VCA) 102 Version Control Repository Manager (VCRM) 102 Virtualization option 102 warnings 35 warranty information 108 website, HP 113 Index 129...

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