SecEng SED-64 Installation & User Manual page 23

4.2
cont
6. I Programmed the SED-64 OK but the Alarm Panel will not
communicate with the Control Room via GSM
To test the GSM communications, plug a standard phone or phone Butt into "CON1" and
pickup the handset (off-hook the Butt), You should hear dial tone, this is generated by the
SED 62/64. If you do not hear a dial tone then make sure:
1/ The SED 62/64 is powered up
You are definitely plugged into "CON1"
2/
3/ The phone you are using is in good working order.
If you do hear dial tone, make a call to the control room using the same number that is
programmed into the Alarm Panel / SED 62/64. If you cannot get through, try calling your
mobile phone. If your mobile phone rings then the SED 62/64 is good, so check that the control
room number is correct.
If when you called the control room number you heard the Ademco BEEP BEEP, then the
control room number and the SED 62/64 are good and the problem is usually in the way the
Alarm Panel dialer communicates.
Firstly, check that the Alarm Panel and the SED 62/64 are using their respective separate plug
power packs. A single plug pack should not be used to power both units, make sure the
SED 62/64 is powered by the plug pack provided by Sec-Eng Systems. Next, with the butt still
plugged into "CON1", unplug the t socket from the phone line, wait for line fail LED to activate
then, activate an input on the Alarm Panel. Listen in on the call while the Alarm Panel
communicates to the Control Room by picking up the butt when the OH (LED 9) is illuminated.
If you can hear the panel get through but the control room won't kiss off (you will hear the
Panel retry 2 or more times) then it is probably necessary to adjust the Gain Control on the
SED 62/64. To adjust the gain, locate the pots marked "to" and "from" in the middle of the
SED 62/64 Board. Turn the "to" pot to fully clock wise and trigger an alarm on the alarm panel.
If it still does not make a successful report then turn the "from" pot to fully anti clockwise and
test again. If it is still not communicating then return the "to" pot to the middle and adjust the
"from" pot using the same procedure.
5. The Alarm Panel is working on GSM but Control Room is not
receiving the Alarms
Put a telephone or phone butt into "CON1" and listen to the Alarm Call by picking up the
handset when the OH (LED 9) is On. Do you hear a Kiss off signal after the panel has sent
through the Alarm information? If you do, but the control room says that they didn't receive the
alarm, then the number may be re routed. Ask the control room for a non-1300 or another 1300
number to try.
Fault Guide cont.. Fault Guide cont..
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