Transferring Calls - Polycom SOUNDPOINT IP 33X User Manual

User Guide for the SoundPoint IP 32x/33x Desktop Phone

Transferring Calls

3 - 10
To set up a conference call using the Join soft key:
When you are in an active call:
If you have one call on hold (on the same line or other line), use
a
to go to the call on hold, then press the Join soft key.
A conference is created with the active call, the call on hold and
yourself.
If you have more than one call on hold, use
b
to the desired call on hold, press the Join soft key.
A conference is created with active call, the call on hold and yourself.
To end a conference call:
Press the EndCall soft key or hang up.
The other parties will continue to be connected.
A call can be transferred in one of three ways:
• Consultative transfer—The party to whom you want to transfer the call
answers their phone before you transfer the call or hang up. You can
consult with them before completing the transfer.
— To transfer a call:
• Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call.
— To perform a blind transfer:
• Attended transfer—The parties are automatically connected to each other
after you exit the conference.
— Set up a conference call and then end your participation. For more
information, refer to
on page 3-11.
on page 3-11.
Setting Up Conferences
and to switch
on page 3-9.