Table of Contents Phone Overview............................Soft Key Features............................How to Place a Call............................Placing a Call from a Call List ........................Ending a Call ............................... How to Put a Call on Hold ........................... Transferring Calls............................Call Waiting ..............................Moving Between Active Calls ........................Set Up a Conference in an Active Call ......................
Polycom SoundPoint IP 331 Phone - Overview Default Display Screen Shows Date, Time & Extension Mon, Jul 6 10: 1 2 Di al Lin e 1 Callers NewCall Menu Lin e 2 Hol d PQRS WXYZ OPER Message Light Iluminated Display...
Soft Key Features Features from the Main Display New Call Press this to place a new call PickUp Press this to pick up another ringing phone Page Press this to page all phones and overhead Press this to access the Contact Directory ConfBr Press this to access the Conference Bridge Alt DS...
How to Place a Call How to Place a Call You can place a call using the handset, headset, or speakerphone by pressing one of the following buttons: • Dial • Line 1 • New Call Soft Key • Headset •...
Placing Calls from a Call List Speed Dial To Place a Call From a Call List Use the Up, Right, and Down Arrow keys to scroll through the list to find the contact. • Up shows your speed dial list Placed Calls •...
How to Put a Call on Hold and Multiple Calls on Hold When call is on hold How to Put a Call on Hold this icon flashes and the receiver points upward. Mon, Jul 6 3: 1 8p 0. 1 5 Call Hold and Resume 10:12 To:5195891234...
Transferring Calls How to Transfer a Call Attended Transfer - Allows you to speak with the end party first, prior to completing the Mon, Jul 6 3: 1 8p 0. 1 5 10: 1 2 To:5195891234 call transfer. The end party will see the caller ID of the person transferring the call. EndCall NewCall Callers...
Call Waiting Call Waiting 1.21 Fibernetics Digital PBX provides both an audible and From:Caller Name visual indicator when you receive an inbound call while you are already on a call* EndCall Park More * When call waiting is enabled for your extension Active Call Screen New Call Call From...
Set Up Conference in an Active Call | 3 Way Conference Call on Outbound Calls | Conference Bridge To Set Up a Conference in an Active Call Using the Join Soft Key: When you are in an active call: If you have one call on hold and answer a new call, use the down arrow to go to the call on hold, then press the Join soft key. A conference is created with the active call, the call on hold, and yourself.
How to Park a Call and Pick Up a Parked Call Parking a call allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set or let any other user pick up the call from any other set.
Answer Any Ringing Extension Whether the handset is on or off of the cradle the PickUp soft key will appear. Press this to answer any ringing extension. How to Use Paging and Intercom Features To Page All Phones and Overhead (“Page”) Pick up the handset Use the More soft key to locate the Page soft key Press Page soft key...
How to Use Voicemail Phone flashes red when VOICE MAIL you have messages. Mail icon also appears on screen. The presence of new Voice Mail messages is indicated by a flashing Message Wed, Jul 8 10:39a Waiting Indicator LED on the front of the phone and a visual notification on the 1 new message graphic display.
Contact Directory Managing Contacts Directory You can enter 99 contacts in your phone’s Contact Directory. >New Entry< You can add, edit, delete, dial, or search for a contact in this directory. You can add a contact manually or from a call list. New Entry Directory Screen New entries to the Contact Directory are added to the top of the list.
How to Use the Buddy Lists Your phone combines interactive message services and status monitoring to complement a traditional messaging application such as e-mail. Live interaction within a pool of phones is possible by monitoring the “presence” of the parties involved. Your phone can “watch” the status of up to 8 other phones or 8 buddies.
Dial Sequences A dial sequence is the chain of events that occur whenever your extension is dialed. Dial sequences are arranged into two categories: Default Dial Sequence: This is a simple two-step configuration that is suitable for most generic extensions. Normally an extension rings four times, and then goes to voicemail.
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