Guidelines And Limitations For Smart Call Home - Cisco Nexus 5000 Series Configuration Manual

Guidelines and Limitations for Smart Call Home

Data Item (Plain Text and XML)
Supervisor module software
version
FRU name
FRU s/n
FRU part number
FRU slot
FRU hardware version
FRU software version
The following table describes the user-generated test message format for full text or XML.
Table 22: Inserted Fields for a User-Generated Test Message
Data Item (Plain Text and XML)
Process ID
Process state
Process exception
Guidelines and Limitations for Smart Call Home
• If there is no IP connectivity, or if the interface in the virtual routing and forwarding (VRF) instance to
• Operates with any SMTP e-mail server.
Prerequisites for Smart Call Home
• E-mail server connectivity.
• Access to contact name (SNMP server contact), phone, and street address information.
• IP connectivity between the switch and the e-mail server.
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the profile destination is down, the switch cannot send Smart Call Home messages.
Description (Plain Text and XML)
Top-level software version.
Name of the affected FRU that is
generating the event message.
Serial number of the FRU.
Part number of the FRU.
Slot number of the FRU.
Hardware version of the FRU.
Software version(s) that is running
on the FRU.
Description (Plain Text and XML)
Unique process ID.
State of process (for example,
running or halted).
Exception or reason code.
Configuring Smart Call Home
XML Tag (XML Only)
/aml/body/chassis/swVersion
/aml/body/fru/name
/aml/body/fru/serialNo
/aml/body/fru/partNo
/aml/body/fru/slot
/aml/body/fru/hwVersion
/aml/body/fru/swVersion
XML Tag (XML Only)
/aml/body/process/id
/aml/body/process/processState
/aml/body/process/exception