Using Debug Commands - Cisco ASR-1000-SIP10 Hardware Installation Manual

Using debug Commands

SIP Is Deactivated
Possible Problem
SPA is not fully seated in the
SIP
SPA is not supported on the
SIP
SPA is not at the minimum
hardware revision level
SPA is misconfigured
Using debug Commands
The debug hw-module subslot command is intended for use by Cisco technical support personnel. For
more information about the debug hw-module subslot command, see the
Aggregation Services Routers SIP and SPA Software Configuration
Because debugging output is assigned high priority in the CPU process, it can render the system
Caution
unusable. For this reason, use debug commands only to troubleshoot specific problems or during
troubleshooting sessions with Cisco technical support staff. Moreover, it is best to use debug commands
during periods of lower network traffic and fewer users. Debugging during these periods decreases the
likelihood that increased debug command processing overhead will affect system use.
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Hardware Installation Guide
7-2
Observations and Comments
Output of the show diag slot
command
SPA STATUS LED is off
Error message indicating the
SPA is not supported
Output of the show diag slot
command
SIP STATUS LED is off
Error message indicating the
SPA is not at the minimum
FPGA revision level
Output of the show hw-module
subslot fpd command
Output of the show diag slot
command
SPA STATUS LED is off
Chapter 7
Solutions
Follow this procedure:
Remove the SPA from the SIP.
•
Inspect the SIP and the SPA. Verify there are no bent
•
pins or parts and that there is nothing lodged in the two
devices that could prevent a good connection.
Insert the SPA in the SIP by sliding the SPA all the
•
way into the SIP until the SPA is firmly seated in the
SPA interface connector. When fully seated in the SIP,
the SPA might be slightly behind the SIP faceplate.
Install a SPA supported on the SIP.
Follow the FPD upgrade process to update the FPGA.
For more information about performing FPD upgrades,
refer to the "Upgrading Field-Programmable Devices"
chapter in the Cisco ASR 1000 Series Aggregation Services
Routers SIP and SPA Software Configuration Guide.
Refer to the configuration section of the SPA installation
and configuration guide. Also, refer to the Cisco IOS
software configuration documentation listed in the
"Related Documentation" section on page
Guide.
Troubleshooting the Installation
viii.
Cisco ASR 1000 Series
OL-14126-03