Getac B300 User Manual
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Getac B300 User Manual

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B300
USER'S MANUAL
Rugged Mobile Computing Solutions

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  • Page 1 B300 USER’S MANUAL Rugged Mobile Computing Solutions...
  • Page 2 All other brand and product names are trademarks or registered trademarks of their respective owners. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
  • Page 3 ® Please reference ENERGY STAR related information from www.energystar.gov. ® As an ENERGY STAR Partner, Getac Technology Corporation has determined that ® this product meets the ENERGY STAR guidelines for energy efficiency. ® An ENERGY STAR qualified computer uses 70 % less electricity than computers without enabled power management features.
  • Page 4 ® Over its lifetime, ENERGY STAR qualified equipment in a single home office  (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. Power management (“sleep settings”) on computers and monitors can result ...
  • Page 5 Table of Contents Chapter 1 Getting Started ..................... 1-1 Getting the Computer Running ......... 1-2 Unpacking ..............1-2 Using the Tether (Optional) ........1-3 Connecting to AC Power ..........1-4 Turning On and Off the Computer ....... 1-6 Taking a Look at the Computer ........1-8 Front Components .............
  • Page 6 Using the Touchscreen (Optional) ......... 2-10 Using the Quick Buttons ..........2-12 Using the DVD Drive ..........2-14 Inserting and Removing a Disc ........2-14 Using the Network Features .......... 2-17 Using the Modem ........... 2-17 Using the LAN ............2-18 Using the Wireless LAN ...........
  • Page 7 Connecting an IEEE 1394 Device ........4-7 Connecting Audio Devices ..........4-8 Using Smart Cards ............4-9 Using PC Cards............4-10 Using ExpressCards (Optional) ........4-12 Using the MMC/SD Card Reader ........4-14 System Memory Upgrade..........4-16 Installing a Secondary Battery Pack or Hard Disk Drive ..4-18 Chapter 5 Using BIOS Setup and System Recovery ..........
  • Page 8 Cleaning Guidelines ...........7-5 Battery Pack Guidelines ..........7-6 Touchscreen Guidelines..........7-7 When Traveling ............7-9 Chapter 8 Troubleshooting ....................8-1 Preliminary Checklist ............8-2 Solving Common Problems ..........8-3 Battery Problems ............8-3 Bluetooth Wireless Transmission Problems ......8-3 Display Problems ............8-4 ExpressCard Problems ..........8-5 Hardware Device Problems ..........8-5 Hard Disk Drive Problems ..........8-6 Keyboard and Touchpad Problems ........8-6 LAN Problems ............8-7...
  • Page 9 On the Use of the RF Device ........B-7 USA and Canada Safety Requirements and Notices ..B-7 European Union CE Marking and Compliance Notices ..B-10...

  • Page 11: Chapter 1 Getting Started

    Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer. Getting Started...

  • Page 12: Getting The Computer Running

    Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: Rugged computer  Accessories:   AC adapter  AC power cord ...

  • Page 13: Using The Tether (Optional)

    Using the Tether (Optional) A tether is provided for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated  below). Then, insert the other end through the first loop (as indicated ...

  • Page 14: Connecting To Ac Power

    Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer.
  • Page 15 3. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (  4. When the AC adapter is connected, power is being supplied from the electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer.

  • Page 16: Turning On And Off The Computer

    Turning On and Off the Computer Turning On 1. Open the top cover by pushing on the cover latch (  ) and lifting up the cover  ). You can tilt the cover forward or backward for optimal viewing clarity. Getting Started...
  • Page 17 2. Press the power button ( 3. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To...

  • Page 18: Taking A Look At The Computer

    Taking a Look at the Computer NOTE:  Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual.  You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity.

  • Page 19: Rear Components

    Rear Components Component Description See Also  Power Connector Connects the AC adapter. P. 1-3  USB Port Connects a USB device, such as a USB P. 4-5 flash disk, printer, digital camera, joystick, and more.  WWAN Pass- Connects the external antenna for WWAN through Connector (wireless wide area network) connectivity.

  • Page 20: Right-Side Components

    Component Description See Also  Kensington Lock Locks the computer to a stationary object P. 7-2 for security. Right-Side Components Component Description See Also  Expansion Card Slot Depending on your model, the slot can be any of the following: ExpressCard Slot Accepts an ExpressCard/34 or P.
  • Page 21 Component Description See Also  RF (radio Serves as the master on/off control for all P. 2-18, frequency) On/Off the wireless modules (wireless LAN, 2-21, Switch Bluetooth, and WWAN). 2-27 NOTE: Available modules on your computer depend on the configuration you purchased.

  • Page 22: Left-Side Components

    Left-Side Components Component Description See Also  Battery Pack Supplies power to your computer when P. 3-3 external power is not connected.  Smart Card Accepts a smart card for additional security P. 4-9 Reader feature. NOTE: On your computer, the Smart Card reader is a part of the super multi drive module.

  • Page 23: Top-Open Components

    Top-open Components Component Description See Also  LCD Screen Displays the output of the computer. May P. 2-10 include the optional touchscreen feature.  Quick Buttons Toggles the “Blackout” mode on or off. P. 2-11 1-13 Getting Started...
  • Page 24 Component Description See Also Toggles ECO power saving mode on or off P. 2-11 when using battery power. Toggles the sunlight-readable mode on or off. P. 2-11 Enables or disables light sensor. P. 2-11  Turns the computer power on or off. P.
  • Page 25 Component Description See Also  Stereo Speaker Sends out sound and voice from the computer. Indicators Show the current status of the computer’s devices. Power Lights green when computer is on. P. 1-6 Blinks green when computer is on Sleep mode.

  • Page 26: Bottom Components

    Bottom Components Component Description See Also  Memory Slots Inside are the memory slots for expanding the P. 4-16 memory size of your computer. 1-16 Getting Started...

  • Page 27: Chapter 2 Operating Your Computer

    Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.

  • Page 28: Using The Keyboard

    Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys  Cursor-control keys ...

  • Page 29: Numeric Keypad

    Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: ...

  • Page 30: Function Keys

    Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key.
  • Page 31 Description Increases the sound volume. Switches the display output to the next choice if an external display (either VGA or HDMI) is connected. The hot keys are equivalent to Windows logo key + P. Choices are: LCD only LCD + External display (Duplicate) LCD + External display (Extend) External display only Decreases the LCD brightness.

  • Page 32: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions: Windows Logo key and Application key. Windows Logo key opens the Start menu and performs software-specific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click. (See your Windows manual for more information.) Operating Your Computer...

  • Page 33: Using The Touchpad

    Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: Press Fn+F9 to toggle the touchpad on or off.   For optimal performance of the touchpad, keep your fingers and the pads clean and dry.
  • Page 34 accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad. Here are some common terms that you should know when using the touchpad: Term Action Point...

  • Page 35: Configuring The Touchpad

    Term Action Scroll To scroll is to move up and down or left and right in the working area on the screen. To move vertically, place your finger on the right or left edge of the pad and slide your finger up and down along the edge. To move horizontally, place your finger on the top or bottom edge of the pad and slide your finger left and right.

  • Page 36: Using The Touchscreen (Optional)

    Using the Touchscreen (Optional) NOTE: Press Fn+F8 to toggle the touchscreen on or off. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus.
  • Page 37 The following table shows how you use the touchscreen to obtain equivalent mouse functions. Equivalent Mouse Term/Action Function Tap: Touch the screen once. Click/Point Double-tap: Touch the screen twice rapidly. Double-click Tap and hold: Tap and hold until a popup menu appears. Right-click Drag: Hold the stylus (or finger) on the screen and drag Drag...

  • Page 38: Using The Quick Buttons

    Using the Quick Buttons Located on top of the keyboard are four quick buttons: Button Description Toggles the “Blackout” mode on or off. In Blackout mode, the LCD backlight and LED indicators are turned off. To bring the computer out of Blackout mode, press P1 or the power button.
  • Page 39 Button Description Enables or disables light sensor. When enabled, your computer automatically adjusts the LCD brightness based on the surrounding lighting condition. The button lights green while light sensor is enabled. 2-13 Operating Your Computer...

  • Page 40: Using The Dvd Drive

    Using the DVD Drive Your computer may come with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION:  When inserting a disc, do not use force.  Make sure that the disc is correctly inserted into the tray, and then close the tray.
  • Page 41 1. Turn on the computer. 2. Open the multi-purpose bay cover by sliding the release latch towards the left. 3. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 4.
  • Page 42 2-16 Operating Your Computer...

  • Page 43: Using The Network Features

    Using the Network Features Using the Modem The internal 56 K fax/data modem allows you to use the telephone line to communicate with others by fax, email, or connect to an online service or bulletin board. To connect the telephone line to the modem, connect one end of the modem cable to the RJ-11 connector on the computer and the other end to the phone line.

  • Page 44: Using The Lan

    Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub.

  • Page 45: Connecting To A Wireless Network

    2. Press Fn+F1 to turn on the WLAN radio, indicated by the WLAN indicator ( glowing in green when on. 3. Windows Mobility Center has wireless network turned on by default. The Wireless Network icon on the taskbar should appear without a red X. (In case you have previously turned it off in Windows Mobility Center, be sure to turn it on when using the function the next time.) To turn off the WLAN radio, press Fn+F1.
  • Page 46 4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. NOTE:  Once you have connected to a wireless network, a profile is added in Windows.

  • Page 47: Using The Bluetooth Feature

    Turning On/Off the Bluetooth Radio 1. Make sure that the RF switch is at the ON position. 2. Right-click the Getac Utility icon ( ) located on Windows taskbar and select Quick Bar. (You need to tap on the taskbar to show the hidden icons.)

  • Page 48: Connecting To Another Bluetooth Device

    4. The Bluetooth function is enabled by default, as indicated by the Bluetooth icon on the Windows taskbar. (In case you have previously disabled the function in the Bluetooth utility, be sure to enable it when using the function the next time.) To turn off the Bluetooth radio, use the Quick Bar or Bluetooth utility.
  • Page 49 5. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth feature, see Windows’ online Help. 2-23 Operating Your Computer...

  • Page 50: Using The Wwan Feature (Optional)

    Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 3G or 4G LTE depending on your model. NOTE:  Your model only supports data transmission, voice transmission is not supported.

  • Page 51: Installing A Sim Card

    Installing a SIM Card To use the WWAN feature to connect to the Internet, you need to subscribe to WWAN service and acquire a SIM card from the service provider. To install the SIM card, follow these steps: 1. Turn off the computer and disconnect the AC adapter. 2.
  • Page 52 5. Locate the SIM card slot. Insert the SIM card into the slot. Make sure the beveled corner on the SIM card is facing towards the slot and that the golden contact area on the card is facing downwards. 6. Replace the media bay device. 7.

  • Page 53: Turning On/Off The Wwan Radio

    Turning On/Off the WWAN Radio 1. Make sure that the RF switch is at the ON position. 2. Right-click the Getac Utility icon ( ) located on Windows taskbar and select Quick Bar. (You need to tap on the taskbar to show the hidden icons.) 3.

  • Page 54: Using The Fingerprint Scanner

    Using the Fingerprint Scanner WARNING:  To protect the fingerprint scanner, be sure to slide close the cover when not using the fingerprint scanner.  We shall not be liable for any loss or damage whatsoever resulting from your use of the fingerprint scanner or neglect of fingerprint scanner use, or any data loss resulting from such developments as fingerprint authentication malfunctioning.
  • Page 55 To register your fingerprint and configure the function: NOTE: You can register a fingerprint only after creating a password for the Windows user account. 1. Locate and slide open the fingerprint scanner cover. 2. To register your fingerprint, click Start  All Programs  AuthenTec TrueSuite  AuthenTec TrueSuite.
  • Page 56 3. You can then use the Fingerprint Software to set up how the fingerprint authentication works. 2-30 Operating Your Computer...
  • Page 57 Settings Options App Store Help For detailed information, click the Help button of the software. 2-31 Operating Your Computer...

  • Page 59: Chapter 3 Managing Power

    Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way. Managing Power...

  • Page 60: Ac Adapter

    AC Adapter CAUTION:  The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter.  The AC power cord supplied with your computer is for use in the country where you purchased your computer.

  • Page 61: Battery Pack

    Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time.

  • Page 62: Initializing The Battery Pack

    The charging times are as follows: Charging Time Battery Type Computer is Off Computer is On and in Idle State 9-cell (4 A) 3.5~4.5 hours 4.0~6.0 hours CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery.

  • Page 63: Checking The Battery Level

    Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the computer. By Operating System You can check the approximate battery level using the battery meter function of the operating system.

  • Page 64: Replacing The Battery Pack

    Replacing the Battery Pack CAUTION:  There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturer’s optional battery packs. Discard used batteries according to the dealer’s instructions.  Do not attempt to disassemble the battery pack. If you often rely on battery power for a long period of time while traveling, you may consider the purchase of an additional battery pack from your dealer and keep it with you in a fully charged state as a backup.
  • Page 65 6. Close the cover, press the release latch downward to engage, and then slide the lock towards the right to secure the cover. Managing Power...

  • Page 66: Battery Low Signals And Actions

    Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Battery Level Description Icon Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. The battery charge has reached the low-battery level (10% by default).

  • Page 67: Power Management

    Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis.

  • Page 68: Hibernation

    Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications.

  • Page 69: Power-Saving Tips

    Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions. Enter power saving mode when using battery power.  Do not disable automatic power management features. ...

  • Page 71: Chapter 4 Expanding Your Computer

    Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. Expanding Your Computer...

  • Page 72: Connecting A Vga Or Hdmi Display Monitor

    Connecting a VGA or HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer Your computer supports a VGA connector and a HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality.
  • Page 73 3. Plug one end of the monitor’s power cord into the power socket on the monitor and the other end to an electrical outlet. 4. To use the monitor, turn on the monitor before turning on the computer. 5. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys.

  • Page 74: Connecting A Serial Device

    Connecting a Serial Device Your computer has two serial ports for connecting a serial device such as a serial mouse or serial communication device (modem). Follow this procedure to connect a serial device: 1. Turn off the computer. 2. Plug the device cable to the serial port on the rear of the computer. 3.

  • Page 75: Connecting A Usb Device

    Connecting a USB Device Your computer has one USB 3.0 port and two eSATA/USB 3.0 ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. The USB ports support transfer rate up to 5.0 Gbit/s for USB 3.0 devices. To connect a USB device, plug the device cable to one of the USB ports.

  • Page 76: Connecting An Esata Device

    Connecting an eSATA Device Your computer has two eSATA/USB combo ports for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSATAcombo cable is used.

  • Page 77: Connecting An Ieee 1394 Device

    Connecting an IEEE 1394 Device Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices that include not only computer peripheral devices such as scanner, printer and high-quality CCD, but also consumer electronic equipment such as DVCAM and VCR. To connect an IEEE 1394 device, prepare an IEEE 1394 cable.

  • Page 78: Connecting Audio Devices

    Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices. NOTE: After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows. Audio Output Connector (green) can be connected to speakers, headphones, or ...

  • Page 79: Using Smart Cards

    Using Smart Cards NOTE: On your computer, the Smart Card reader is a part of the super multi drive module. If the super multi drive module is replaced by a secondary battery pack or hard disk drive, you cannot use the Smart Card reader. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader.

  • Page 80: Using Pc Cards

    Using PC Cards Depending on your model, your computer has one or two PC card slots which support type II card and CardBus specifications. NOTE:  Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. ...
  • Page 81 To remove a PC card: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the PC card from the list to disable the card. 3.

  • Page 82: Using Expresscards (Optional)

    Using ExpressCards (Optional) Depending on the model, your computer has an ExpressCard slot. ExpressCard supports the PCI Express and USB 2.0 serial data interfaces (supporting speeds of up to 2.5 Gbps and 480 Mbps respectively), improving speed in data transfer while conserving power usage. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard.
  • Page 83 3. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. To remove an ExpressCard: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen.

  • Page 84: Using The Mmc/Sd Card Reader

    Using the MMC/SD Card Reader NOTE:  If your hard disk is divided into several drives, make sure that all drives have been formatted before using the Card Reader. Otherwise, you may encounter problems when using the Card Reader.  You can use only storage cards.
  • Page 85 To insert a storage card: 1. Locate the Card Reader slot on the right side of the computer and open the cover. 2. Align the card with its connector pointing to the slot and its label facing down. Slide the card into the slot until it reaches the end. 3.

  • Page 86: System Memory Upgrade

    System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 8 GB on the two DDR3 1333/1600 MHz SO-DIMM slots. CAUTION: RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules.
  • Page 87 5. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 20-degree angle (). Then push down until the retaining clips lock the module into position ().

  • Page 88: Installing A Secondary Battery Pack Or Hard Disk Drive

    Installing a Secondary Battery Pack or Hard Disk Drive You can purchase a secondary battery pack or hard disk drive to be installed in the multi-purpose bay. 1. Make sure that system power is off. 2. Open the multi-purpose bay cover by sliding the release latch towards the left. 3.

  • Page 89: Chapter 5 Using Bios Setup And System Recovery

    Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.

  • Page 90: Bios Setup

    You must press F2 quickly. The BIOS Setup Utility main screen appears as shown next. Information Main Advanced Security Boot Exit Model B300-G4 Serial NO: RB463B0383 Asset Tag: Processor Info: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz Installed System Memory: 2048MB SATA HDD: TOSHIBA MK3259GSXP –...

  • Page 91: Information Menu

    The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. Information Main Advanced Security Boot Exit Model B300-G4 Serial NO: RB463B0383 Asset Tag: Processor Info: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz Installed System Memory: 2048MB SATA HDD: TOSHIBA MK3259GSXP –...

  • Page 92: Main Menu

    Main Menu The Main menu contains the various system settings. Information Main Advanced Security Boot Exit Item Specific Help System Time: [05:33:08] System Date: [07/28/2012] View or set system time. Legacy USB Support: [Enabled] Wireless LAN: [Last State] Bluetooth: [Last State] Help Select Item Change Values...

  • Page 93: Advanced Menu

    Advanced Menu The Advanced menu contains the advanced settings. Information Main Advanced Security Boot Exit Item Specific Help CD/DVD Auto Power Control: ZPODD Wake Up Capability  Determine whether System Policy: [Performance] power to the CD/DVD AC Initiation: [Disabled] drive will turn off SATA Mode: [AHCI] when system is...
  • Page 94 Wake Up Capability specifies events for waking up the system from S3 (Sleep) state. Press Enter to access the submenu as shown below. Advanced Wake Up Capability Item Specific Help Allow any key to wake Any-key Wake Up From S3: [Disabled] Disabled up the system from...
  • Page 95 AMT Configuration configures Active Management Technology parameters. Press Enter to access the submenu as shown below. Advanced AMT Configuration Item Specific Help Enable/Disable Intel Intel AMT [Disabled] Enabled (R) Active Management Intel AMT Setup Prompt [Disabled] Technology BIOS Extension. Note: iAMT H/W is always enabled.
  • Page 96 Advanced Virtualization Technology Setup Item Specific Help When enabled, a VMM Intel(R) Virtualization Technology [Disabled] Disabled can utilize the Intel(R) VT for Directed I/O (VT-d) [Disabled] additional hardware capabilities. Help Select Item Change Values Setup Defaults ↑↓ Exit Select Menu Enter Select Sub-Menu...
  • Page 97 Graphics Setup sets graphics related options. Press Enter to access the submenu as shown below. Advanced Graphic Setup Item Specific Help Select Pre-Allocated DVMT Pre-Allocated 64MB Graphics Memory size DVMT Total Gfx Mem [256MB] used by the Internal Graphics Device. This has no effect if external graphics are present.
  • Page 98 Button Setup sets hardware button related options. Press Enter to access the submenu as shown below. Advanced Button Setup Item Specific Help Define P1 button as P1 Function: [Disabled] Blackout Blackout ON/OFF , Quick launch button or Emergency button. Help Select Item Change Values Setup Defaults...
  • Page 99 Device Configuration enables or disables several hardware components. Press Enter to access the submenu as shown below. Advanced Device Configuration Item Specific Help Set WLAN device to Wireless LAN Enabled enable/disable. WWAN [Enabled] Bluetooth [Enabled] Media Card Reader [Enabled] Smart Card Reader [Enabled] HD Audio [Enabled]...

  • Page 100: Security Menu

    1394 Port  E-SATA Port  Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Information Main Advanced Security Boot Exit Item Specific Help Supervisor Password Is: Cleared User Password Is: Cleared Set or clear the Set Supervisor Password: [Enter] Enter...
  • Page 101 Supervisor/User Password Is shows whether you have set the supervisor/user password or not for the system. Set Supervisor/User Password sets the supervisor/user password. When typing the password, first make sure that Num Lock is off, and then type the password in the entry fields and press Enter.

  • Page 102: Boot Menu

    TPM Support enables or disables TPM support (see chapter 6 for details). Current TPM State shows the current TPM state. Change TPM Status allows you to select between No Change Clear Disabled and Deactivated Enabled and Activated , and Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system.

  • Page 103: Exit Menu

    Function  ,  Selects (highlight) a boot device. +, – Changes the boot sequence. Shift+1 Deactivates/activates the highlighted boot device on the “Boot priority order” list. When a device has been deactivated, an “!” (exclamation) symbol appears beside the item and system will bypass it when detecting boot device during POST.
  • Page 104 Exit Discarding Changes exits BIOS Setup Utility without saving the changes you have made. Load Setup Defaults loads the factory default values for all the items. Discard Changes restores the previous values for all the items. Saves Changes saves the changes you have made. 5-16 Using BIOS Setup and System Recovery...

  • Page 105: Quick Bios Settings

    Quick BIOS Settings During POST, you can quickly access specific BIOS settings using the hot keys as described below. Keys Functions Opens the Boot menu where you can specify the device to boot from. Enables LAN boot. Ctrl + P Opens Intel®...

  • Page 106: System Recovery

    System Recovery Use System Recovery when: The Windows operating system does not start at all.  You want to restore the system to the factory state.  WARNING:  Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings.
  • Page 107 4. The progress bar shows the percentage completed. When it reaches 100%, the system turns off. 5. Turn on the computer. The Windows setup wizard starts. Follow the onscreen prompts to continue. 6. When the system restarts, the installer screen appears. The installer will perform system hardware detection and driver installation.
  • Page 108 7. When completed, the system restarts and displays Windows desktop. 5-20 Using BIOS Setup and System Recovery...

  • Page 109: Chapter 6 Using The Tpm And P1 Utility

    Chapter 6 Using the TPM and P1 Utility Special utilities are provided for enhanced capabilities and management. This chapter describes how to use these utilities. Using the TPM and P1 Utility...

  • Page 110: Using Tpm (Trusted Platform Module)

    Using TPM (Trusted Platform Module) TPM is a hardware-based security feature that can be used to create and manage computer-generated digital certificates. When combined with security software, the TPM enhances existing network and computer security by enabling features such as file protection capabilities and protected e-mail.

  • Page 111: P1 Quick Button Definition Utility

    P1 Function item under the Advanced menu. (See “Advanced Menu” in Chapter 5.) Save and exit the program. 2. Right-click the Getac utility icon ( ) on the Windows taskbar and select Quick Buttons Definition. 3. The following window appears. To assign a program to a button, click the Open button 4.
  • Page 112 5. A matching program icon will appear in the settings window. NOTE: You can restore the quick buttons to the default settings by clicking Get Default. Using the TPM and P1 Utility...

  • Page 113: Chapter 7 Caring For The Computer

    Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling. Caring for the Computer...

  • Page 114: Protecting The Computer

    Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.

  • Page 115: Using The Cable Lock

    Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table. Insert the lock to the Kensington lock hole and turn the key to secure the lock.

  • Page 116: Taking Care Of The Computer

    Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature  is between 0 C (32 F) and 55 C (131 F) – actual operating temperature depending on product specifications. Avoid placing the computer in a location subject to high humidity, extreme ...

  • Page 117: General Guidelines

    General Guidelines Do not expose your skin to the computer when operating it in a very hot or  cold environment. Do not place heavy objects on top of the computer when it is closed as this  may damage the display. The screen surface is easily scratched.

  • Page 118: Battery Pack Guidelines

    Battery Pack Guidelines Recharge the battery pack when it is nearly discharged. When recharging, make  sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack. The battery pack is a consumable product and the following conditions will shorten ...

  • Page 119: Touchscreen Guidelines

    – avoid installing or removing the battery pack when the computer is in Sleep mode. Abruptly removing the battery pack may cause loss of data or the computer may become unstable. – avoid touching the battery pack terminals or damage may occur, thereby causing improper operation to it or the computer.
  • Page 120 Do not use excessive force on the display. Avoid moving the computer while  holding the display or twisting the display. Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the display. Using the touchscreen during low temperature (less than 5 C) may cause a ...

  • Page 121: When Traveling

    When Traveling Before traveling with your computer, make a backup of your hard disk data into  flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. ...

  • Page 123: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems. Troubleshooting...

  • Page 124: Preliminary Checklist

    Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem.  Make sure that you turn on all peripheral devices before turning on the computer. ...

  • Page 125: Solving Common Problems

    Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected.  Make sure that the battery is not too hot or cold. Allow time for the battery ...

  • Page 126: Display Problems

    Make sure that both devices have activated Bluetooth feature.  Make sure that the distance between the two devices is within the limit and  that there are no walls or other obstructions between the devices. Make sure that the other device is not in “Hidden” mode. ...

  • Page 127: Expresscard Problems

    Make sure that the monitor’s signal cable is properly connected.  Switch the display to the monitor by pressing the Fn+F5 hot key or change the  display through the Display Settings Properties. Simultaneous display/multi-display does not work. Make sure that you turn on the external monitor before turning on the computer. ...

  • Page 128: Hard Disk Drive Problems

    Check the cables or power cords for correct connections.  For an external device that has its own power switch, make sure that the power  is turned on. Hard Disk Drive Problems The hard disk drive error message appears on the screen. The hard disk drive has defects.

  • Page 129: Lan Problems

    The numeric keypad is disabled. Make sure that the Num Lock is switched on. (Check if the Num Lock Indicator  glows or not.) The touchpad does not work, or the pointer is difficult to control with the touchpad. Make sure that the touchpad is clean. ...

  • Page 130: Pc Card Problems

    Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit,  available in most computer stores. Make sure that the computer supports the disc or the files contained.  You cannot eject a disc. The disc is not properly seated in the drive.

  • Page 131: Power Management Problems

    Power Management Problems The computer does not enter Sleep or Hibernation mode automatically. If you have a connection to another computer, the computer does not enter Sleep  or Hibernation mode if the connection is actively in use. Make sure that the Sleep or Hibernation time-out is enabled. ...

  • Page 132: Sound Problems

    If you are sure the operation has stop, reset the computer. (See “Resetting  the Computer” later in this chapter.) Sound Problems No sound is produced. Make sure that the volume control is not set too low.  Make sure that the computer is not in Sleep mode. ...

  • Page 133: Wlan Problems

    is on. Wait till the heating is finished. However, if external AC power is not available and the remaining battery power is too low for the heating to complete, the computer may not start up. In case the computer fails to start up, turn off the computer and leave it in room temperature for about an hour before trying to turn it on again.
  • Page 134 Make sure that the SSID setting is the same for every WLAN device in the  network. Your computer is not recognizing changes. Restart the computer.  Make sure that the IP address or subnet mask setting is correct.  I cannot communicate with the computer in the network when Infrastructure mode is configured.

  • Page 135: Other Problems

    Other Problems The date/time is incorrect. Correct the date and time via the operating system or BIOS Setup program.  After you have performed everything as described above and still have the incorrect  date and time every time you turn on the computer, the RTC (Real-Time Clock) battery is at the end of its life.

  • Page 136: Resetting The Computer

    Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data.

  • Page 137: Appendix A Specifications

    Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications Intel® Core™ i5-3320M vPro™ Processor 2.6GHz, Max. 3.3GHz with Intel® Turbo Boost Technology Intel® Core™ i7-3520M vPro™ Processor2.9GHz, Max 3.6GHz, with Intel® Turbo Boost Technology Chipset Intel®...
  • Page 138 Parts Specifications device DVD drive SATA interface, Super-Multi DVD drive, 12.7mm height, Card slots Card Reader 2-in-1 (MMC/SD) module PCMCIA CardBus Type II × 2 or 1 ExpressCard/34 / 54 (option) Smart Card I/O ports USB 3.0, eSATA/ USB 3.0 combo x 2, serial (RS-232)× 2, VGA, HDMI, RJ-45, RJ-11, headphone out, microphone, mini IEEE 1394a , docking (80 pin) Modem...

  • Page 139: Appendix B Regulatory Information

    Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.

  • Page 140: On The Use Of The System

    On the Use of the System Class B Regulations Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 141: Safety Notices

    Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 142 ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer.

  • Page 143: About The Modem

    Do not use the adapter in a high moisture environment. Never touch the adapter  when your hands or feet are wet. Allow adequate ventilation around the adapter when using it to operate the device  or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling.
  • Page 144 Caution (for USA Users) To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord. Regulatory Information...

  • Page 145: Usa And Canada Safety Requirements And Notices

    On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 146 The use of wireless devices on airplanes is governed by the Federal Aviation  Administration (FAA). The use of wireless devices in hospitals is restricted to the limits set forth by  each hospital. Antenna use: In order to comply with FCC RF exposure limits, low gain integrated antennas ...
  • Page 147 EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations.
  • Page 148 Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé...
  • Page 149 Greek To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þ essi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC.
  • Page 150 General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range 2400 – 2483.5 MHz. Belgium and the Netherlands In Belgium and the Netherlands, the product may not be used outdoors. See the instructions next under the heading “Turning Off the Wireless LAN Radio.”...
  • Page 151 Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown in the Previous Table Frequency Ranges (MHz) Indoors Outdoors 2400 – 2446.5 10 mW Not permitted 2446.5 – 2483.5 100 mW 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card.

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