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Getac B360 Pro User Manual

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B360 Pro
USER MANUAL
Rugged Mobile Computing Solutions

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Summary of Contents for Getac B360 Pro

  • Page 1 B360 B360 Pro USER MANUAL Rugged Mobile Computing Solutions...
  • Page 2 All brand and product names are trademarks or registered trademarks of their respective companies. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Getting Started ..............1 Getting the Computer Running ..........2 Unpacking ................2 Connecting to AC Power ............3 Turning On and Off the Computer ........4 Taking a Look at the Computer ..........6 Front Components ..............
  • Page 4 Using the WWAN Feature (Optional) ........ 30 Using the Optical Disc Drive (Select Models Only) ....32 Inserting and Removing a Disc ........... 33 Using the Fingerprint Scanner (Optional) ......34 Using the RFID Reader (Optional) ........... 35 Using the Barcode Scanner (Optional) ........36 Notes ..................
  • Page 5 Boot Menu ................63 Exit Menu ................64 Chapter 6 Using Getac Software ............ 65 G-Manager ................66 Chapter 7 Care and Maintenance ........... 67 Protecting the Computer ............68 Using an Anti-Virus Strategy ..........68 Using the Cable Lock ............68 Taking Care of the Computer ..........
  • Page 6 About the Battery ..............90 About the AC Adapter ............92 Heat Related Concerns ............93 North America ................94 USA ..................94 Canada .................. 97 User Notification of Take-back Service ......98 Europe Marking and Compliance Notices ......99 Statements of Compliance ..........

  • Page 7: Chapter 1 Getting Started

    User Manual. Please read the manual and any accompanying document(s) before starting to use the product. NOTE: The information in this document applies to both B360 and B360 Pro models though most illustrations show the B360 model as the example. The difference between the B360 Pro model and B360 model is that the former has an expansion unit at the bottom providing extra functions.

  • Page 8: Getting The Computer Running

     Notebook computer  Battery pack × 2  AC adapter  AC power cord  Additional battery pack* (for B360 Pro)  Stylus and tether*  Document(s)  Driver disc* * Optional Inspect all the items. If any item is damage or missing, notify your dealer immediately.

  • Page 9: Connecting To Ac Power

    Connecting to AC Power CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. NOTE: The battery pack is shipped to you in power saving mode that protects it  from charging/discharging. It will get out of the mode to be ready for use when you install the battery pack and connect AC power to the computer for the very first time.

  • Page 10: Turning On And Off The Computer

    Turning On and Off the Computer Turning On 1. Open the top cover by pushing the cover latch (  ) and lifting up the cover (  ). You can tilt the cover forward or backward for optimal viewing clarity. 2.
  • Page 11 Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Do this... Power off Select Start  Power  Shut down. (Shutdown) Sleep Use one of these methods: Press the power button.* ...

  • Page 12: Taking A Look At The Computer

    Taking a Look at the Computer NOTE: Depending on the specific model you purchased, the color and look of your model may not exactly match the graphics shown in this document. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity.
  • Page 13 B360 Pro Component Description  Kensington lock Locks the computer to a stationary object for security.  USB-C Connects to devices that support Thunderbolt or Thunderbolt™ 4 USB-C connection. port  USB 3.2 Gen 2 port Connects a USB device.

  • Page 14: Right-Side Components

    Appendix A.) Right-Side Components For covers with an arrowhead icon, push the cover toward one side to unlock and the other side to lock. The arrowhead points to the side for unlocking. B360 B360 Pro Component Description  Barcode scanner Scans and reads barcodes.
  • Page 15 Component Description  SIM card slot Accepts a SIM card for models having the WWAN (optional) module. NOTE: The slot still exists but cannot be used for models without the WWAN module.  Storage card Accepts an SD card for removable storage media. reader (optional) ...

  • Page 16: Left-Side Components

    Left-Side Components For covers with an arrowhead icon, push the cover toward one side to unlock and the other side to lock. The arrowhead points to the side for unlocking. B360 B360 Pro Component Description  Tether hole Stylus tethered to this hole.

  • Page 17: Top-Open Components

    Component Description  Select models have one of the below components. ExpressCard Accepts an ExpressCard for additional functions. slot NOTE: This is the component shown as the example in the illustration. PC Card slot Accepts a PC card for additional functions. This option is mutually-exclusive with the Discrete GPU option.
  • Page 18 Component Description  Microphone Receives sound and voice for the computer.  Camera indicator Lights up when the camera is in use. (optional)  IR sensor Detects the infrared energy of objects to form an (optional) image. The sensor flashes red light when in use. The near infrared (IR) imaging capability allows you to use Windows Hello face authentication.
  • Page 19 Component Description Blinks amber when the battery charging is in an abnormal state. Replace the battery in case this happens. Lights green when Caps Lock is on. Caps Lock Lights green when Num Lock is on. Num Lock Hard Disk Blinks green when the computer is accessing the hard disk (SSD).

  • Page 20: Bottom Components

    Bottom Components B360 B360 Pro Component Description  Antenna pass- Connects to the docking station for using through (optional) external WWAN/WLAN/GPS antenna.  Battery pack Supplies power to your computer when external power is not connected.  Docking connector Connects to the office or vehicle dock (purchased...
  • Page 21 Component Description  Additional battery Provides additional battery power to your pack (optional) computer.

  • Page 22: Operating Your Computer

    Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.

  • Page 23: Using The Keyboard

    Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys  Cursor-control keys ...

  • Page 24: Numeric Keypad

    Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: When the numeric keypad is activated and you need to type the English ...

  • Page 25: Function Keys

    Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key.

  • Page 26: Windows Keys

    Description Choices are: PC screen only Duplicate (See the same thing on all your displays.) Extend (See your desktop across multiple screens.) Second screen only The hot keys are equivalent to Windows logo key + P. Decreases the LCD brightness. Increases the LCD brightness.

  • Page 27: Using The Touchpad

    Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: You can press Fn+F9 to toggle the touchpad function on or off.  For optimal performance of the touchpad, keep your fingers and the ...

  • Page 28: Configuring The Touchpad

    Term Action Point Move your finger on the pad until the cursor points to the selection on the screen. Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession. –or–...

  • Page 29: Using The Touchscreen (Optional)

    (as shown below). Enables simultaneous use Select this mode when liquids, with Getac stylus or finger such as raindrops, are falling touch. (You must use the on the screen and should be stylus supplied with your rejected as input.

  • Page 30: Using Multi-Touch Gestures

    The following table shows how you use the touchscreen to obtain equivalent mouse functions. Equivalent Term/Action Mouse Function Tap: Touch the screen once. Click/Point Double-tap: Touch the screen twice rapidly. Double-click Tap and hold: Tap and hold until a popup menu Right-click appears.
  • Page 31 Actions Gestures Descriptions = finger down; = finger up) Rotate Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter- clockwise). The gesture Move two fingers in opposing works in applications directions.

  • Page 32: Using The Tether (Optional)

    Using the Tether (Optional) You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer. 1. Thread one of the tether’s loop through the hole of the stylus (  ), tie a dead knot at the end ( ...

  • Page 33: Using Network And Wireless Connections

    Using Network and Wireless Connections Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. Select models have a second LAN module so you can connect to two networks at the same time.

  • Page 34: Using The Wlan

    Using the WLAN The WLAN (Wireless Local Area Network) module supports IEEE 802.11ax, compatible with 802.11a/b/g/n/ac. Turning On/Off the WLAN Radio To turn on the WLAN radio: Select the network icon in the lower right of the taskbar. Then, select the Wi-Fi button.

  • Page 35: Using The Bluetooth Feature

    Using the Bluetooth Feature The Bluetooth technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the Bluetooth Radio To turn on the Bluetooth radio: Go to Settings ...

  • Page 36: Using The Wwan Feature (Optional)

    Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 4G and 5G. NOTE: Your model only supports data transmission; voice transmission is not supported.
  • Page 37 To turn off the WWAN radio: You can turn off the WWAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. You can control the Airplane mode using one of the below methods. Press Fn+F1.

  • Page 38: Using The Optical Disc Drive (Select Models Only)

    Using the Optical Disc Drive (Select Models Only) Select B360 Pro models have a Super Multi DVD drive or Blu-ray DVD drive. CAUTION: When inserting a disc, do not use force.  Make sure that the disc is correctly inserted into the tray, and then close ...

  • Page 39: Inserting And Removing A Disc

    Inserting and Removing a Disc NOTE: For optimal performance, use the disc drive where the recommended temperature is between -10 °C (14 °F) and 50 °C (122 °F). 1. Turn on the computer. 2. Push the tab at the right side of the protective cover toward the left ( ...

  • Page 40: Using The Fingerprint Scanner (Optional)

    Using the Fingerprint Scanner (Optional) CAUTION: We shall not be liable for any loss or damage whatsoever resulting from  your use of the fingerprint scanner or neglect of fingerprint scanner use, or any data loss resulting from such developments as fingerprint authentication malfunctioning.

  • Page 41: Using The Rfid Reader (Optional)

    RFID antenna is located. RFID antenna NOTE: When not using an RFID card, do not leave it within or near the antenna  area. For enhanced applications and customization of the module, contact  your authorized Getac dealer.

  • Page 42: Using The Barcode Scanner (Optional)

    Using the Barcode Scanner (Optional) NOTE: For enhanced applications and customization of the module, you can  use the Barcode Manager program. (For detailed information on the program, see the program’s online help.) The maximum operating temperature for the barcode scanner is 50 °C (122 ...

  • Page 43: Notes

    TraCS (Traffic and Criminal Software) trigger button. The TraCS feature is available for customized orders only. If you have already purchased a standard model and require the TraCS feature, please contact Getac technical support for the purpose. Pulse repetition rate: 57.67 Hz ...

  • Page 44: Chapter 3 Managing Power

    Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.

  • Page 45: Ac Adapter

    AC Adapter CAUTION: The AC adapter is designed for use with your computer only. Connecting  the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country ...

  • Page 46: Battery Pack

    Battery Indicator lights green. The battery packs are charged in parallel. It takes approximately 5 hours (for B360) or 8 hours (for B360 Pro) to fully charge the two main battery packs. CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again.

  • Page 47: Initializing The Battery Pack

    Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours.

  • Page 48: Battery Low Signals And Actions

    When the battery pack is not installed in the computer and you want to know the battery charge, you can press the push-button to see the number of LEDs that light up. Each LED represents 20% charge. Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery.

  • Page 49: Replacing The Battery Pack

    The illustrations show B360 as the example. The removal and installation  method for B360 Pro is the same. 1. Skip this step if you are hot swapping the battery pack. Turn off the computer and disconnect the AC adapter. After turning off the computer, allow a cool-down time of at least 5 minutes before removing the battery pack.
  • Page 50 5. Remove the battery pack from its compartment. (Battery 1 as the example) 6. Fit another battery pack into place. With the battery pack correctly oriented, attach its connector side to the battery compartment at an angle (  ) and then press down the other side ( ...

  • Page 51: Power-Saving Tips

    Power-Saving Tips Aside from enabling your computer’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management.  Decrease the LCD brightness to the lowest comfortable level. ...

  • Page 52: Expanding Your Computer

    Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.

  • Page 53: Connecting Peripheral Devices

    Connecting Peripheral Devices Connecting a USB Device NOTE: USB 3.2 port is backward compatible with USB 2.0 port. However, if necessary, you can set the USB 3.2 port to be a USB 2.0 port in the BIOS Setup Utility. Go to the utility, select Advanced  Device Configuration  System USB Port, and change the setting to USB 2.0.

  • Page 54: Connecting A Thunderbolt™ Device

    Notes and Cautions on USB Charging To use the USB charging feature, you must first enable the feature by  running the BIOS Setup program or the G-Manager program. (See “Advanced Menu” in Chapter 5 or “G-Manager” in Chapter 6.) Otherwise, the PowerShare USB port functions as a standard USB 3.2 port.

  • Page 55: Connecting A Display Monitor

    NOTE: USB Power Delivery is not supported for models with Discrete GPU.  Thunderbolt ports are backward-compatible with USB-C devices. An  USB-C device plugged into a Thunderbolt port will function normally. Connecting a Display Monitor Your computer supports HDMI and DisplayPort interfaces. HDMI DisplayPort (through Thunderbolt)

  • Page 56: Connecting A Serial Device

    Fn+F5 hot keys. (You can also change the display through Windows Control Panel.) Connecting a Serial Device Your computer has a serial port for connecting a serial device. (The location depends on your model.) -or- Select B360 Pro models have a second serial port.

  • Page 57: Connecting An Audio Device

    Connecting an Audio Device The audio combo connector is the “4-pole TRRS 3.5mm” type so you can connect a compatible headset microphone. SAFETY WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods.

  • Page 58: Using Various Card Readers

    Using Various Card Readers Using Storage Cards (Optional) A storage card reader reads from and writes to removable storage cards (or called memory cards). Your card reader supports SD (Secure Digital) and SDXC (Secure Digital eXtended Capacity) cards. To insert a storage card: 1.

  • Page 59: Using Smart Cards

    Using Smart Cards Your computer has a smart card reader. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1.

  • Page 60: Using Expresscards (Select Models Only)

    Using ExpressCards (Select Models Only) Select B360 Pro models have an ExpressCard slot. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. To insert an ExpressCard: 1. Locate the ExpressCard slot and open the protective cover.

  • Page 61: Using Pc Cards (Select Models Only)

    Using PC Cards (Select Models Only) Select B360 Pro models have a PC Card slot. The PC Card slot supports type II card and CardBus specifications. To insert a PC Card: 1. Locate the PC Card slot and open the protective cover.

  • Page 62: Expanding Or Replacing

    Expanding or Replacing Replacing or Adding an SSD NOTE: If you are installing the additional SSD for B360 Pro, see the next subsection for instructions. 1. Turn off the computer and disconnect the AC adapter. 2. Locate the SSD and open the protective cover.

  • Page 63: Removing The Optical Disc Drive Or Additional Ssd (Select Models Only)

    Additional SSD (Select Models Only) If there is a need to remove the optical disc drive or additional SSD from your B360 Pro, follow this procedure. 1. Turn off the computer and disconnect the AC adapter. 2. Push the tab at the right side of the protective cover toward the left ( ...

  • Page 64: Using Bios Setup

    Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.

  • Page 65: When And How To Use

    When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS  Setup Utility. You want to restore the factory default BIOS settings.  You want to modify some specific settings according to the hardware. ...

  • Page 66: Menu Descriptions

    Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “Asset Tag” information appears when you have entered the asset number for this computer using the asset management program. The program is provided in the Asset tag folder of the Driver disc.
  • Page 67 PowerShare USB port functions as a standard USB 3.2 port. For detailed information on the PowerShare USB port, see “Connecting a Device for USB Charging” in Chapter 4 MAC Address Pass Through allows the system specific MAC address to  pass through a connected dock, meaning the dock specific MAC address will be overridden by the system specific MAC address.

  • Page 68: Security Menu

    partition is a portion of your hard disk drive (SSD) that is set aside by the manufacturer to hold the original image of your system. WARNING: Using this feature will reinstall Windows to your system and configure it  to the system’s factory default settings. All data on the hard disk drive will be lost.

  • Page 69: Boot Menu

    Secure Boot Configuration You can access this item only after setting  the Supervisor Password. Secure Boot enables or disables Secure Boot. Secure Boot is a feature that helps prevent unauthorized firmware, operating systems, or UEFI drivers from running at boot time. Delete all Security Boot Keys deletes all secure boot variables.

  • Page 70: Exit Menu

    Fast Boot enables or disables the “Fast Boot” mode in which the system  skips the USB Device Enumeration when resuming from hibernation or hybrid shutdown. Alternative WBM option enables or disables WBM (Windows Boot  Manager). If your computer has multiple operating systems, enable this item so that you can choose a specific one from a list of operating systems whenever the computer boots up.

  • Page 71: Using Getac Software

    Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly introduces the programs.

  • Page 72: G-Manager

    G-Manager G-Manager allows you to view, manage, and configure several system functions and features. The G-Manager home menu presents four categories. Select a category name to open it. For detailed information, see the program’s online help. Select About  Help.

  • Page 73: Care And Maintenance

    Chapter 7 Care and Maintenance Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.

  • Page 74: Protecting The Computer

    Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.

  • Page 75: Taking Care Of The Computer

    Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended  temperature is between 0 °C (32 °F) and 55 °C (131 °F). (Actual operating temperature depends on product specifications.) Avoid placing the computer in a location subject to high humidity, ...

  • Page 76: Cleaning Guidelines

    LCD image sticking occurs when a fixed pattern is displayed on the  screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display. It is recommended that you use a screen saver or turn off the display when it is not in use. To maximize the life of the backlight in the display, allow the backlight ...
  • Page 77 Charge the battery pack between 10 °C ~ 30 °C (50 °F ~ 86 °F) temperature  range. A higher environment temperature will cause the battery pack’s temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range.

  • Page 78: Touchscreen Guidelines

    Touchscreen Guidelines Use the finger or stylus on the display. Using a sharp or metallic object  other than your finger or stylus may cause scratches and damage the display, thereby causing errors. Use a soft cloth to remove dirt on the display. The touchscreen surface ...

  • Page 79: When Traveling

    When Traveling Make sure that the battery pack is fully charged.  Make sure that the computer is turned off and the top cover is securely  closed. Make sure that all the connector covers are closed completely to ensure ...

  • Page 80: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.

  • Page 81: Preliminary Checklist

    Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem.  Make sure that you turn on all peripheral devices before turning on the ...

  • Page 82: Solving Common Problems

    Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected.  Make sure that the battery is not too hot or cold. Allow time for the ...

  • Page 83: Display Problems

    Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of  power management. Press any key to see if the screen comes back. The brightness level might be too low. Increase brightness. ...

  • Page 84: Keyboard And Touchpad Problems

    Check the cables or power cords for correct connections.  For an external device that has its own power switch, make sure that the  power is turned on. Keyboard and Touchpad Problems The keyboard does not respond. Try connecting an external keyboard. If it works, contact an authorized ...

  • Page 85: Power Management Problems

    Make sure that the disc is not dirty. Clean the disc with a disc cleaning  kit, available in most computer stores. Make sure that the computer supports the disc or the files contained.  You cannot eject a disc. The disc is not properly seated in the drive.

  • Page 86: Software Problems

    Software Problems An application program does not work correctly. Make sure that the software is correctly installed.  If an error message appears on the screen, consult the software program’s  documentation for further information. If you are sure the operation has stopped, reset the computer. ...

  • Page 87: Wlan Problems

    WLAN Problems I cannot use the WLAN feature. Make sure that the WLAN feature is turned on.  Transmission quality is poor. Your computer may be in an out-of-range situation. Move your computer  closer to the Access Point or another WLAN device it is associated with. Check if there is high interference around the environment and solve ...

  • Page 88: Other Problems

    Make sure that your computer is configured with the same security option  (encryption) to the Access Point. Use the Web Manager/Telnet of the Access Point to check whether it is  connected to the network. Reconfigure and reset the Access Point. ...

  • Page 89: Resetting The Computer

    Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the computer.

  • Page 90: System Recovery

    System Recovery Using Windows RE Windows has a recovery environment (Windows RE) that provides recovery, repair, and troubleshooting tools. The tools are referred to as Advanced Startup Options. You can access these options by selecting Start  Settings  System  Recovery. There are several choices: System Restore ...

  • Page 91: Using Recovery Partition

    Using Recovery Partition When necessary, you can restore your Windows system to the factory default state by using the “recovery partition” feature. Recovery partition is a portion of your hard disk drive (SSD) that is set aside by the manufacturer to hold the original image of your system.

  • Page 92: Using The Driver Disc (Optional)

    Using the Driver Disc (Optional) NOTE: You can download the latest drivers and utilities from Getac website http://www.getac.com  Support. The Driver disc contains drivers and utilities required for specific hardware in your computer. Since your computer comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc.

  • Page 93: Appendix A Specifications

    Up to two SSDs (SSD 1 and SSD 2) can be installed, with SSD 1 as the C: drive containing the operating system Additional SATA III interface, 256GB/512GB/1TB/2TB, for select B360 Pro (option) models only Optical disc drive (option) SATA interface, super-Multi DVD drive or Blu-ray DVD drive, for...
  • Page 94 GPU), input: 100-240 V AC, output: 19 V Battery pack x 2 B360: Lithium-ion Prismatic type, 6-cell, 11.1 V, 2100 mAh, 24 Wh B360 Pro: Lithium-ion Cylindrical type, 12-cell, 10.8 V, 6900 mAh, 75 Additional Lithium-ion Prismatic type, 6-cell, 11.1 V, 2100 mAh, 24 Wh, for...

  • Page 95: Appendix B Regulatory Information

    Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.

  • Page 96: Safety Notices

    Safety Notices About the Battery If the battery is mishandled, it may cause fire, smoke or an explosion and the battery’s functionality will be seriously damaged. The safety instructions listed below must be followed. Danger Do not immerse the battery with liquid such as water, sea water or soda. ...
  • Page 97 In case of a leaking battery, keep the battery away from flames and do  not touch it. Pack the battery tightly during transport.  Caution Do not use the battery where static electricity (more than 100V) exists  that might damage the protection circuit of the battery. When children are using the system, parents or adults must ensure that ...

  • Page 98: About The Ac Adapter

    DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich- wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. FRENCH ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la batterie.

  • Page 99: Heat Related Concerns

    Heat Related Concerns Your device may become very warm during normal use. It complies with the user-accessible surface temperature limits defined by the International Standards for Safety. Still, sustained contact with warm surfaces for long periods of time may cause discomfort or injury. To reduce potential heat- related concerns, follow these guidelines: Keep your device and its AC adapter in a well-ventilated area when in ...

  • Page 100: North America

    North America Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 101 25 mm away from the front panel of the device to ensures that the RF exposure levels comply with the RF exposure requirement. Company name Getac Inc. 15495 Sand Canyon Rd., Suite 350 Address Irvine, CA 92618 USA...
  • Page 102 Replace the battery with battery model BP3S2P3450P-01, BP3S1P2100S-02  or BP3S2P2100S-04, manufactured by Getac Technology Corporation only. Use of another battery may present a risk of fire or explosion. Inspect equipment after any drops and return equipment to its original ...

  • Page 103: Canada

    Canada Canadian ICES-003 CAN ICES-3(B)/NMB-3(B) This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 104: User Notification Of Take-Back Service

     If you have a Getac computer that needs to go to a recycling house, Getac can help you. Just contact us at (866) 394 – 3822 or by email at GUSA.RecycleProgram@getac.com to obtain a prepaid shipping label at no charge to you, pack up your equipment in a box of your choice and send it off.

  • Page 105: Europe Marking And Compliance Notices

    Europe Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 2014/53/EU. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 2014/53/EU. Dutch Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU.

  • Page 106: Notices

    Spanish Este producto cumple con las normas del Directivo Europeo 2014/53/EU. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU. This product is in compliance with Radio Equipment Regulations 2017. Notices Max power: WWAN: 24 dBm WLAN 2.4G: 17 dBm WLAN 5G: 18 dBm WLAN 6E : 17.5 dBm BT: 10.5 dBm...

  • Page 107: Restriction Of Hazardous Substances (Rohs) Directive

    Restriction of Hazardous Substances (RoHS) Directive EU RoHS Getac products meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment. For more information about RoHS, go to: https://www.getac.com/us/environment/ Company name Getac Technology GmbH.

  • Page 108: Energy Star

    ® Please reference ENERGY STAR related information from http://www.energystar.gov. ® As an ENERGY STAR Partner, Getac Technology Corporation has determined ® that this product meets the ENERGY STAR guidelines for energy efficiency. All Getac products with ENERGY STAR ® logo comply with the ENERGY STAR ®...

  • Page 109: About Battery And External Enclosure Replacement

    Enclosure Replacement Battery The batteries of your product include two or more battery packs and a button cell (or called RTC battery). All batteries are available from Getac authorized service centers. The battery pack is user-replaceable. Replacement instructions can be found in “Replacing the Battery Pack”...

  • Page 110: Manufacture Date And Labels

    Manufacture Date and Labels The manufacture date is identified by the second and third digits of the product’s serial number. Example: Year Month Code Year Code Month 2021 Jan. 2022 Feb. 2023 Mar. 2024 Apr. 2025 2026 Jun. 2027 Jul. 2028 Aug.
  • Page 111 B360...
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