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Getac B320 User Manual

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B320
USER'S MANUAL
Rugged Mobile Computing Solutions

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  • Page 1 B320 USER’S MANUAL Rugged Mobile Computing Solutions...
  • Page 2 Most screens and operating instructions in this manual are based on Windows 7. If you’re using a different version of Windows, the screens and related operations may not be the same. For the latest version of the manual, please visit the Getac website at www.getac.com.
  • Page 3 ® Please reference ENERGY STAR related information from www.energystar.gov. ® As an ENERGY STAR Partner, Getac Technology Corporation has ® determined that this product meets the ENERGY STAR guidelines for energy efficiency. ® An ENERGY STAR qualified computer uses 70 % less electricity than computers without enabled power management features.
  • Page 4 ® Over its lifetime, ENERGY STAR qualified equipment in a single home  office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. Power management (“sleep settings”) on computers and monitors can ...

  • Page 5: Table Of Contents

    Table of Contents   Chapter 1 Getting Started ..............1-1   Getting the Computer Running ..........1-2   Unpacking ................1-2   Using the Tether (Optional) ..........1-3   Connecting to AC Power ............ 1-4   Turning On and Off the Computer ........1-5  ...
  • Page 6   Inserting and Removing a Disc ........2-16   Using the Network Features ..........2-18   Using the Modem ............. 2-18   Using the LAN ..............2-19   Using the Wireless LAN ............ 2-19   Using the Bluetooth Feature ..........2-22  ...
  • Page 7   Boot Menu ................ 5-14   Exit Menu ................5-15   System Recovery ..............5-16   Chapter 6 Using Getac Software ............6-1   Using G-Manager ..............6-2   Starting G-Manager ............6-2   System Tab ................6-3   Battery Tab ................6-4  ...
  • Page 8   Touchscreen Guidelines ............7-7   When Traveling ............... 7-8   Chapter 8 Troubleshooting ..............8-1   Preliminary Checklist ............... 8-2   Solving Common Problems ............ 8-3   Battery Problems ..............8-3   Bluetooth Wireless Transmission Problems ...... 8-3   Display Problems ..............

  • Page 9: Chapter 1 Getting Started

    Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer. Getting Started...

  • Page 10: Getting The Computer Running

    Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: Rugged computer  Accessories:   AC adapter  AC power cord ...

  • Page 11: Using The Tether (Optional)

    Using the Tether (Optional) A tether is provided for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as  indicated by below). Then, insert the other end through the first loop ...

  • Page 12: Connecting To Ac Power

    Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer.

  • Page 13: Turning On And Off The Computer

    CAUTION: When you disconnect the AC adapter, disconnect from the electrical  outlet first and then from the computer. A reverse procedure may damage the AC adapter or the computer. When unplugging the connector, always hold the plug head. Never pull ...
  • Page 14 2. Press the power button ( 3. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To...

  • Page 15: Taking A Look At The Computer

    Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors or devices inside.
  • Page 16 Component Description See Also  Top Cover Latch Locks the top cover. P. 1-5  Camera Lens Allows you to use the camera function. (optional)  LCD Screen Displays the output of the computer. May P. 2-9 include the optional touchscreen feature. ...
  • Page 17 Component Description See Also Lights green when the battery is fully P. 3-3 Battery charged. Charge Lights amber when the battery is being charged. Blinks amber when the battery’s capacity P. 3-7 is below 10 %. Lights green when the wireless LAN radio P.

  • Page 18: Rear Components

    Rear Components Component Description See Also  HDMI Connects a HDMI (High-Definition P. 4-2 Connector Multimedia Interface) monitor or TV set.  USB 2.0 Port Connects a USB device, such as a USB flash P. 4-5 disk, printer, digital camera, joystick, and more.

  • Page 19: Right-Side Components

    Component Description See Also  Serial Connects a serial device. The left one is P. 4-4 Connector COM1 and the right one is COM2.  Power Connects the AC adapter. P. 1-3 Connector  Kensington Locks the computer to a stationary object P.
  • Page 20 Component Description See Also  RJ-45 Connects the LAN cable. The left one is P. 2-18 Connector LAN1 and the right one is LAN2.  RJ-11 Connects the telephone line. P. 2-18 Connector  Stylus Serves as the input device by tapping on the P.

  • Page 21: Left-Side Components

    Component Description See Also eSATA II /USB Connects an eSATA device such as an P. 4-6 3.0 Combo external hard drive or optical drive. Port Can also function as a USB port. P. 4-5 GPS Pass- Connects to the external antenna for GPS through signal reception.

  • Page 22: Bottom Components

    Component Description See Also  Super Multi Accepts a compact disc for installing or P. 2-15 Drive loading software, accessing data, and playing music/video. Can be replaced by a secondary hard disk P. 4-19 drive or battery pack (purchased separately). ...

  • Page 23: Operating Your Computer

    Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.

  • Page 24: Using The Keyboard

    Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys  Cursor-control keys ...

  • Page 25: Numeric Keypad

    Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. Operating Your Computer...

  • Page 26: Function Keys

    Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key.
  • Page 27 Description Switches the display output to one of the following when an external monitor is connected through the VGA port. Decreases the LCD brightness. The LCD still has 2 nits brightness when you reach the lowest level. Increases the LCD brightness. Switches the touchscreen on and off (option).

  • Page 28: Using The Touchpad

    Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.
  • Page 29 Term Action Point Move your finger on the pad until the cursor points to the selection on the screen. Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession.

  • Page 30: Configuring The Touchpad

    TABLE NOTE: If you swap the left and right buttons, “tapping” on the touchpad as an alternative method of pressing the left button will no longer be valid. Configuring the Touchpad You may want to configure the touchpad to suit your needs. For example, if you are a left-handed user, you can swap the two buttons so that you can use the right button as the left button and vice versa.

  • Page 31: Using The Touchscreen (Optional)

    Using the Touchscreen (Optional) CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. The touchscreen is a touch-sensitive device that allows you to navigate on the screen without using a keyboard, touchpad, or mouse.

  • Page 32: Using Multi-Touch Gestures (Optional)

    Using Multi-touch Gestures (Optional) If your computer model comes with multi-touch-capable screen and Windows 7, you can interact with your computer by placing two fingers on the screen. The movement of the fingers across the screen creates “gestures,” which send commands to the computer. Here are the multi-touch gestures that you can use: Gestures Actions...
  • Page 33 Gestures Actions Descriptions = finger down; = finger up) Press and Use press and tap to access the shortcut menu. Press on target and tap using a second finger. Two- The function is defined finger by applications that support the specific gesture.

  • Page 34: Using The Input Panel

    Using the Input Panel Use the Input Panel to enter text and perform various keyboard functions. There are two types of Input Panels for you to use in Windows 7: Touch Keyboard allows you to enter text by tapping the keys with your ...

  • Page 35: Using The Quick Buttons

    Using the Quick Buttons The Quick Buttons allow you to quickly start a program or activate a function. Button Description Toggles Blackout mode on or off. In Blackout mode, the LCD backlight, keyboard/button backlight, and LED indicators are all turned off; and the sound is muted.
  • Page 36 Button Description The ECO mode will return to the OFF setting when AC power is connected, any power related setting is changed, the computer resumes from Sleep/Hibernation mode, or the computer is restarted. Each ECO mode is a combination of power settings that results in different power consumptions.

  • Page 37: Using The Dvd Drive

    Using the DVD Drive Your computer comes with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: When inserting a disc, do not use force.  Make sure that the disc is correctly inserted into the tray, and then close ...

  • Page 38: Inserting And Removing A Disc

    Inserting and Removing a Disc Follow this procedure to insert or remove a disc: 1. Turn on the computer. 2. Locate the DVD drive on the left side of your computer.  Slide the lock downward to the unlocked position ( ) and then ...
  • Page 39 To remove a disc, hold the disc by its outer edge and lift it up from the tray. 5. Gently push the tray back into the drive. 6. Close the cover. Make sure the latch is engaged and slide the lock upward to the locked position ( ) completely, not revealing the underneath red part.

  • Page 40: Using The Network Features

    Using the Network Features Using the Modem The internal 56 K fax/data modem allows you to use the telephone line to communicate with others by fax, email, or connect to an online service or bulletin board. To connect the telephone line to the modem, connect one end of the modem cable to the RJ-11 connector on the computer and the other end to the phone line.

  • Page 41: Using The Lan

    Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub.
  • Page 42 2. To turn on the WLAN radio, press Fn+F1 or click the WLAN button in the Quick Bar as shown below (an X over the button means the radio is currently off.) NOTE: To open the Quick Bar, right-click the Getac Utility icon ( ) located on Windows taskbar and select Quick Bar.
  • Page 43 4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. For more information on setting a wireless network connection, refer to Windows online help.

  • Page 44: Using The Bluetooth Feature

    2. To turn on the Bluetooth radio, click the Bluetooth button in the Quick Bar as shown below (an X over the button means the radio is currently off.) NOTE: To open the Quick Bar, right-click the Getac Utility icon ( ) located on Windows taskbar and select Quick Bar.

  • Page 45: Connecting To Another Bluetooth Device

    To turn off the Bluetooth radio: You can turn off the Bluetooth radio by using the Quick Bar or Bluetooth utility. If you want to turn off all wireless radio, slide the RF switch to the OFF position. Connecting to another Bluetooth Device 1.
  • Page 46 5. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth feature, see Windows’ online Help. 2-24 Operating Your Computer...

  • Page 47: Using The Fingerprint Scanner

    Using the Fingerprint Scanner WARNING: We shall not be liable for any loss or damage whatsoever resulting from  your use of the fingerprint scanner or neglect of fingerprint scanner use, or any data loss resulting from such developments as fingerprint authentication malfunctioning.
  • Page 48 To register your fingerprint, click Start  All Programs  AuthenTec TrueSuite  AuthenTec TrueSuite. Click the finger you want to register and follow the onscreen instructions to complete. 2-26 Operating Your Computer...
  • Page 49 You can then use the Fingerprint Software to set up how the fingerprint authentication works. Settings Options App Store Help For detailed information, click the Help button of the software. 2-27 Operating Your Computer...

  • Page 50: Using The Wwan Feature (Optional)

    Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 3G and 4G LTE. NOTE: Your computer only supports data transmission; voice transmission is not supported.

  • Page 51: Turning On/Off The Wwan Radio

    2. To turn on the WWAN radio, click the WWAN button in the Quick Bar as shown below (an X over the button means the radio is currently off.) NOTE: To open the Quick Bar, right-click the Getac Utility icon ( ) located on Windows taskbar and select Quick Bar.
  • Page 52 2. On Windows desktop, double click the AirCard Watcher shortcut. The screen as below appears. 3. If the radio is currently off, click Turn Radio On to turn on the radio. 4. Use AirCard Watcher to manage your broadband wireless network connections such as: ...

  • Page 53: Chapter 3 Managing Power

    Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.

  • Page 54: Ac Adapter

    AC Adapter CAUTION: The AC adapter is designed for use with your computer only.  Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the  country where you purchased your computer.

  • Page 55: Battery Pack

    Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time.

  • Page 56: Initializing The Battery Pack

    NOTE: The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %). This happens no matter if the battery pack is installed in the computer. Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected.

  • Page 57: Replacing The Battery Pack

    Switch The value of the corresponding green segment indicates the relative percentage of the battery charge. The battery pack is fully discharged when you see no segment glowing green. Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced. ...
  • Page 58 3. Pull the ribbon strip and slide the battery pack out of the compartment. 4. With the strip facing outward, insert the new battery pack all the way into the compartment. 5. Close the cover, press the latch downward to engage, and then slide the lock towards the right to the locked position ( Managing Power...

  • Page 59: Battery Low Signals And Actions

    Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Battery Level Description Icon Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. The battery charge has reached the low-battery level (10% by default).

  • Page 60: Power Management

    Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time.

  • Page 61: Hibernation

    Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications.

  • Page 62: Power-Saving Tips

    Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions. Enter power saving mode when using battery power.  Do not disable automatic power management features. ...

  • Page 63: Expanding Your Computer

    Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. Expanding Your Computer...

  • Page 64: Connecting A Vga Or Hdmi Display Monitor

    Connecting a VGA or HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer Your computer supports a VGA connector and a HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality.
  • Page 65 3. Plug one end of the monitor’s power cord into the power socket on the monitor and the other end to an electrical outlet. 4. To use the monitor, turn on the monitor before turning on the computer. 5. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys.

  • Page 66: Connecting A Serial Device

    Connecting a Serial Device Your computer has two serial ports for connecting a serial device. Follow this procedure to connect a serial device: 1. Turn off the computer. 2. Plug the device cable to the serial port on the rear of the computer. COM1 COM2 3.

  • Page 67: Connecting A Usb Device

    Connecting a USB Device Your computer has four USB ports (three USB 3.0 ports at the left side and one USB 2.0 port at the back)) for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. USB 3.0 supports a transfer rate up to 5 Gbit/s and USB 2.0 a transfer rate up to 12 MB/s.

  • Page 68: Connecting An Esata Device

    Connecting an eSATA Device Your computer has an eSATA/USB combo port for connecting eSATA devices (such as an external hard drive and external optical drive) / USB 3.0 devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSATA combo cable is used.

  • Page 69: Connecting An Ieee 1394 Device

    Connecting an IEEE 1394 Device Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices that include not only computer peripheral devices such as scanner, printer and high-quality CCD, but also consumer electronic equipment such as DVCAM and VCR. To connect an IEEE 1394 device, prepare an IEEE 1394 cable.

  • Page 70: Connecting Audio Devices

    Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices.  Audio Output Connector (green) can be connected to speakers, headphones, or earphone set. Microphone Connector (pink) can be connected to an external ...

  • Page 71: Using Smart Cards

    Using Smart Cards Your computer has a smart card slot. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader.

  • Page 72: Using Pc Cards

    Using PC Cards NOTE: Some PC cards require additional system resources. Before using such PC  card, you may have to free other system resources for the PC card. Although some PC cards can be inserted and removed without turning ...
  • Page 73 2. Select (highlight) the PC card from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot. 5. Close the cover. 4-11 Expanding Your Computer...

  • Page 74: Using Expresscards

    Using ExpressCards Your computer has an ExpressCard slot. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices. Shown next are the appearances of ExpressCards for your reference.
  • Page 75 4. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. To remove an ExpressCard: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen.

  • Page 76: Using Storage Cards

    Using Storage Cards NOTE: You can use only storage cards. Your Card Reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card. Your computer has a storage card reader. The card reader is a small drive for reading from and writing to removable storage cards (or called memory cards).

  • Page 77: System Memory Upgrade

    CAUTION: It is not recommended that you buy and install RAM modules by  yourself. If you want to expand system memory, please ask Getac service center to install DRAM modules for you so that full compatibility can be guaranteed.
  • Page 78 5. Remove the 2 screws to detach the fixing plate. 6. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 4-16 Expanding Your Computer...
  • Page 79 20-degree angle. Then push down until the retaining clips lock the module into position. CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly.

  • Page 80: Replacing The Hard Disk Drive

    Replacing the Hard Disk Drive 1. Turn off the computer and disconnect the AC adapter. 2. Remove the battery pack (see chapter 3). 3. Locate the hard disk drive on the right side of your computer. Slide the lock toward the left to the unlocked position ( ) () and then lift the latch () to open the protective cover.

  • Page 81: Installing A Secondary Battery Pack Or Hard Disk Drive

    Installing a Secondary Battery Pack or Hard Disk Drive You can purchase a secondary battery pack or hard disk drive to be installed in the multi-purpose device bay. 1. Locate the multi-purpose device bay on the left side of your computer. ...

  • Page 83: Using Bios Setup And System Recovery

    Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.

  • Page 84: Bios Setup

    You must press F2 quickly. The BIOS Setup Utility main screen appears as shown next. Information Main Advanced Security Boot Exit Model B320 Serial NO: RC7XXB0019 Processor Info: Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz Installed System Memory: 4096 MB SATA HDD: LITEONIT LAT-128M3S – 128.0 GB...

  • Page 85: Information Menu

    There are no user-definable items in this menu. Information Main Advanced Security Boot Exit Model B320 Serial NO: RC7XXB0019 Processor Info: Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz Installed System Memory: 4096 MB SATA HDD: LITEONIT LAT-128M3S – 128.0 GB...

  • Page 86: Main Menu

    Main Menu The Main menu contains the various system settings. Information Main Advanced Security Boot Exit Item Specific Help System Date: [06/29/2012] System Time: [11:33:08] View or set system date. Legacy USB Support: [Enabled] Wireless LAN: [Last State] Bluetooth: [Last State] Help Select Item Change Values...

  • Page 87: Advanced Menu

    Advanced Menu The Advanced menu contains the advanced settings. Information Main Advanced Security Boot Exit Item Specific Help Intel(R) Rapid Start Technology  CD/DVD Auto Power Control: [ZPODD] iRST – Intel (R) Rapid Wake Up Capability  Start Technology System Policy: [Performance] Configuration AC Initiation:...
  • Page 88 iRST Support enables of disables iRST, which gets your system up and running faster. CD/DVD Auto Power Control sets if power to the CD/DVD drive is controlled ZPODD for energy saving. When set to (Zero Power Optical Disc Drive), power will not be supplied to the drive when there is no CD/DVD in the ODD Door drive.
  • Page 89 AC Initiation sets if connecting AC power will automatically start or resume the system. AHCI SATA Mode set to if your hard disk supports AHCI. AHCI allows you to take advantage of Advanced Host Controller Interface features. The options AHCI CAUTION: Incorrect SATA mode settings can result in hard disk drive boot failure.
  • Page 90 Virtualization Technology Setup sets Virtualization Technology parameters. Press Enter to access the submenu as shown below. Advanced Virtualization Technology Setup Item Specific Help When enabled, a VMM can utilize the Intel(R) Virtualization Technology [Disabled] Disabled additional hardware Intel(R) VT for Directed I/O(VT-d) [Disabled] virtualization capabilities.
  • Page 91 Graphics Setup sets graphics related options. Press Enter to access the submenu as shown below. Advanced Graphic Setup Item Specific Help Select Pre-Allocated DVMT Pre-Allocated: 64MB Graphics Memory size Total Graphics Memory: [256MB] used by the Internal Graphics Device. This has no effect if external graphics are present.
  • Page 92 Button Setup sets hardware button related options. Press Enter to access the submenu as shown below. Information Main Advanced Security Boot Exit Button Setup: Item Specific Help Define P1 button as Quick launch button P1 Function: [Disable d] Quick Btn or Emergency button.
  • Page 93 Device Configuration enables or disables several hardware components. Press Enter to access the submenu as shown below. Advanced Device Configuration Item Specific Help Set WLAN device to Wireless LAN: Enabled enable/disable. WWAN: [Enabled] Bluetooth: [Enabled] Media Card Reader: [Enabled] Smart Card Reader: [Enabled] HD Audio: [Enabled]...

  • Page 94: Security Menu

    Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Information Main Advanced Security Boot Exit Item Specific Help Supervisor Password Is: Cleared User Password Is: Cleared Set or clear the Set Supervisor Password: [Enter] Enter Supervisor account’s...
  • Page 95 typing it again and pressing Enter. You can set the supervisor/user password to be required for starting up the system and/or entering BIOS Setup. Password on Boot allows you to enable or disable the entering of password for booting up your system. Once the password is successfully set and this item is enabled, it is required for booting up the system.

  • Page 96: Boot Menu

    Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Information Main Advanced Security Boot Exit Item Specific Help Boot priority order: 1. SATA ODD: PIORNEER DVD-RW DVRTD11RS Keys used to view or 2.

  • Page 97: Exit Menu

    Function Shift+1 Deactivates/activates the highlighted boot device on the “Boot priority order” list. When a device has been deactivated, an “!” (exclamation) symbol appears beside the item and system will bypass it when detecting boot device during POST. Exit Menu The Exit menu provides ways of exiting BIOS Setup.

  • Page 98: System Recovery

    System Recovery Use System Recovery when: The Windows operating system does not start at all.  You want to restore the system to the factory state.  WARNING: Using this feature will reinstall Windows to your system and configure it ...
  • Page 99 4. The progress bar shows the percentage completed. When it reaches 100%, the system turns off. 5. Turn on the Tablet PC. The Windows setup wizard starts. Follow the onscreen prompts to continue. 6. When the system restarts, the installer screen appears. The installer will perform system hardware detection and driver installation.

  • Page 101: Using Getac Software

    Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter describes how to use the programs. Using Getac Software...

  • Page 102: Using G-Manager

     GPS Status Starting G-Manager You can start up G-Manager by any of the following methods: Click Start  All Programs  Getac Utility  G-Manager, or   Click and hold the icon located on the taskbar until a ring appears.

  • Page 103: System Tab

    The System tab provides system information. To view specific information, select the component from the list on the left side of the screen. The information of the selected component will be displayed on the right side of the screen. Using Getac Software...

  • Page 104: Battery Tab

    When the percentage % Left is less than 10% then the value will be  displayed in red.  When an abnormal battery condition is detected Battery Status value will be displayed in red. Battery Information The upper portion of the screen displays the current status of the selected battery. Using Getac Software...
  • Page 105 To perform a gauge reset: 1. Connect the AC adapter. 2. Click Start, located next to the health bar 3. In the pop-up dialog box, click Yes to start the process. The window as below appears displaying the progress bar. Using Getac Software...

  • Page 106: Eco Tab

    ECO Tab The ECO tab allows you to configure ECO modes (or called power profiles). To put the system into an ECO mode, use the ECO button. (See “Using the Quick Buttons” in Chapter 2 for information.) Using Getac Software...

  • Page 107: Eco Information

    The settings here correspond to the settings in Windows. (See Windows Help for the description to each of the power scheme.) After changing the settings, click Apply or OK to save the changes. To restore the settings to the default values, click Default. Using Getac Software...

  • Page 108: Light Sensor Tab

    Bright – Light sensor sensitivity is set at bright environment lighting condition (e.g. outdoors). Dark – Light sensor sensitivity is set at dark environment lighting  condition (e.g. indoors, storage warehouse, etc.). Click to select a mode. Click Apply or OK to save the changes. Using Getac Software...

  • Page 109: Antenna Tab

    The Antenna tab allows you to set if your system will automatically use the external GPS or WWAN antenna when connected to the Docking Station. Select the checkbox(es) accordingly. Click Apply or OK to save the changes. Using Getac Software...

  • Page 110: Monitoring Tab

    The right portion of the screen allows you to set how the monitored items are displayed and how often the monitoring is updated. Always On Top – allows the monitoring window to remain on top of  your display. 6-10 Using Getac Software...
  • Page 111 To stop monitoring, click the Close button at the upper right corner of the monitoring window or click Stop Monitor on the Monitoring tab page of G-Manager. 6-11 Using Getac Software...

  • Page 112: Gps Status Tab

     Signal strength of the satellites in the Signal Indicator section  When GPS positioning is completed, the Data Summary section shows the GPS information of the current location. To stop GPS positioning, click Stop GPS. 6-12 Using Getac Software...

  • Page 113: Quick Button Definition Utility

    NOTE: If you want to re-define P1, make sure the P1 Function item in the BIOS Setup Utility is set to Quick Btn (default setting). (See “Advanced Menu” in Chapter 5 for information.) 1. Right-click the Getac utility icon ( ) on the Windows taskbar and select Quick Buttons Definition.
  • Page 114 3. In the Open dialog box, browse to the destination folder and select the desired program file. Then, click Open to complete. 4. A matching program icon will appear in the settings window. NOTE: You can restore the quick buttons to the default settings by clicking Get Default. 6-14 Using Getac Software...

  • Page 115: Caring For The Computer

    Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling. Caring for the Computer...

  • Page 116: Protecting The Computer

    Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.

  • Page 117: Using The Cable Lock

    Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table.

  • Page 118: Taking Care Of The Computer

    Taking Care of the Computer Location Guidelines  For optimal performance, use the computer where the recommended temperature is between 0 C (32 F) and 55 C (131 F). Avoid placing the computer in a location subject to high humidity, ...

  • Page 119: Cleaning Guidelines

    The screen surface is easily scratched. Avoid touching it with a sharp  object such as a pen or pencil. LCD image sticking occurs when a fixed pattern is displayed on the  screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display.
  • Page 120 – when using, charging, or storing the battery in high temperature condition To avoid hastening the deterioration of the battery pack thereby  prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature. Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) ...

  • Page 121: Touchscreen Guidelines

    When using battery power in an extremely low temperature  environment, you may experience shortened operating time and incorrect battery level reading. This phenomenon comes from the chemical characteristics of batteries. The appropriate operating temperature for the battery is -10 C ~ 50 C (14 F ~ 122 F). Touchscreen Guidelines Use the finger or the included touchscreen pen on the display.

  • Page 122: When Traveling

    When Traveling Before traveling with your computer, make a backup of your hard disk  data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. ...

  • Page 123: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.

  • Page 124: Preliminary Checklist

    Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem.  Make sure that you turn on all peripheral devices before turning on the ...

  • Page 125: Solving Common Problems

    Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber).  Make sure that the AC adapter is properly connected.  Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature.

  • Page 126: Display Problems

    Make sure that the distance between the two devices is within the limit  and that there are no walls or other obstructions between the devices. Make sure that the other device is not in “Hidden” mode.  Make sure that both devices are compatible. ...

  • Page 127: Dvd Drive Problems

    Simultaneous display/multi-display does not work. Make sure that you turn on the external monitor before turning on the  computer.  ress the Fn+F5 hot key to toggle through the display options or change the Display Settings Properties in Windows. DVD Drive Problems The DVD drive cannot read a disc.

  • Page 128: Hard Disk Drive Problems

    Make sure if any device driver needs to be installed. (Refer to the  documentation that came with the device.) Make sure if the device needs any jumper or switch settings. (Refer to  the documentation that came with the device.) ...

  • Page 129: Lan Problems

    The numeric keypad is disabled. Make sure that the Num Lock is switched on. (Check if the Num Lock  Indicator glows or not.) The external keyboard does not work. Make sure that the keyboard cable is properly connected.  The USB mouse does not work.

  • Page 130: Software Problems

    The computer does not resume from Sleep or Hibernation mode.  The computer automatically enters Sleep or Hibernation mode when the battery pack is empty. Do any one of the following:  Connect the AC adapter to the computer.  Replace the empty battery pack with a fully charged one.

  • Page 131: Startup Problems

    Distorted sound is produced. Make sure that the volume control is not set too high or too low. In most  cases, a high setting can cause the audio electronics to distort the sound. The sound system does not record. Adjust the playback or recording sound levels.

  • Page 132: Wlan Problems

    WLAN Problems I cannot use the WLAN feature. Make sure that the mini PCI-E WLAN card is correctly installed.  Make sure that the WLAN feature is turned on.  Transmission quality is poor.  Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with.

  • Page 133: Other Problems

    Your computer may be in an out-of-range situation. Move your  computer closer to the Access Point it is associated with. Make sure that your computer is configured with the same security  option (encryption) to the Access Point.  Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network.

  • Page 134: Resetting The Computer

    Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data.

  • Page 135: Appendix A Specifications

    Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications Intel® Ivy Bridge 17W (BGA), without fan, 3MB L3 cach3 Intel® Ivy Bridge 35W (BGA), with fan, 4MB L3 cach3 Chipset Intel® QM77, dual channel support BIOS 16 MB EEPROM, ACPI, TPM, vPro Up to 32GB, 2 ×...
  • Page 136 Parts Specifications I/O ports USB 3.0 × 2, USB 2.0, eSATA II/ USB 3.0 combo, RS232 x 2, RJ-11, RJ-45, mini IEEE 1394a, analog VGA, HDMI, headphone out, microphone in, docking Modem Azalia interface, 56 Kbps, V.90 MDC 1.5 internal fax modem Intel®...

  • Page 137: Appendix B Regulatory Information

    Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.

  • Page 138: On The Use Of The System

    On the Use of the System Class B Regulations Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 139: Safety Notices

    Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 140 FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer.
  • Page 141 paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage  requirements are found on the product case and/or packaging. ...

  • Page 142: On The Use Of The Rf Device

    On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 143 The use of wireless devices on airplanes is governed by the Federal  Aviation Administration (FAA). The use of wireless devices in hospitals is restricted to the limits set forth  by each hospital. Antenna use: In order to comply with FCC RF exposure limits, low gain integrated ...
  • Page 144 EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations.

  • Page 145: European Union Ce Marking And Compliance Notices

    Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé...
  • Page 146 Greek To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC.
  • Page 147 General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range 2400 – 2483.5 MHz. Belgium and the Netherlands In Belgium and the Netherlands, the product may not be used outdoors. See the instructions next under the heading “Turning Off the Wireless LAN Radio.”...
  • Page 148 Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown in the Previous Table Frequency Ranges (MHz) Indoors Outdoors 2400 – 2446.5 10 mW Not permitted 2446.5 – 2483.5 100 mW 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card.

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