Getac X500 User Manual
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Getac X500 User Manual

Rugged computer
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X500
USER'S MANUAL
Rugged Mobile Computing Solutions

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Summary of Contents for Getac X500

  • Page 1 X500 USER’S MANUAL Rugged Mobile Computing Solutions...
  • Page 2 Most screens and operating instructions in this manual are based on Windows 7. If you’re using a different version of Windows, the screens and related operations may not be the same. For the latest version of the manual, please visit the Getac website at www.getac.com.
  • Page 3 ® Please reference ENERGY STAR related information from www.energystar.gov. ® As an ENERGY STAR Partner, Getac Technology Corporation has ® determined that this product meets the ENERGY STAR guidelines for energy efficiency. ® An ENERGY STAR qualified computer uses 70 % less electricity than computers without enabled power management features.
  • Page 4 ® Over its lifetime, ENERGY STAR qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. Power management (“sleep settings”) on computers and monitors can result in much savings annually.

  • Page 5: Table Of Contents

    Table of Contents   Chapter 1 Getting Started ..............1-1   Getting the Computer Running ..........1-2   Unpacking ................1-2   Using the Tether (Optional) ..........1-3   Connecting to AC Power ............ 1-4   Turning On and Off the Computer ........1-5  ...
  • Page 6   Using the DVD Drive ............. 2-18   Inserting and Removing a Disc ........2-19   Using the Network Features ..........2-21   Using the LAN ..............2-21   Using the Wireless LAN ............ 2-22   Using the Bluetooth Feature (Optional) ......2-25  ...
  • Page 7   Replacing the Hard Disk Drive ..........4-15   Installing a Secondary Battery Pack or Hard Disk Drive ..4-16   Chapter 5 Using BIOS Setup and System Recovery ......5-1   BIOS Setup ................5-2   When and How to Use ............5-2  ...
  • Page 8   Cleaning Guidelines ............7-5   Battery Pack Guidelines ............7-5   Touchscreen Guidelines ............7-6   When Traveling ............... 7-8   Chapter 8 Troubleshooting ..............8-1   Preliminary Checklist ............... 8-2   Solving Common Problems ............ 8-3   Battery Problems ..............8-3  ...

  • Page 9: Chapter 1 Getting Started

    Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer. Operating Your Computer...

  • Page 10: Getting The Computer Running

    Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: Rugged computer Accessories: − AC adapter − AC power cord −...

  • Page 11: Using The Tether (Optional)

    Using the Tether (Optional) A tether is provided for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight.

  • Page 12: Connecting To Ac Power

    Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer.

  • Page 13: Turning On And Off The Computer

    CAUTION: When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer. A reverse procedure may damage the AC adapter or the computer. When unplugging the connector, always hold the plug head. Never pull on the cord.
  • Page 14 2. Press the power button ( 3. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To...

  • Page 15: Taking A Look At The Computer

    Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors or devices inside.

  • Page 16: Rear Components

    Rear Components To access a connector, open its protective cover by pushing down the tab. When closing, push the tab upward so it clicks into the locked position. Component Description See Also Strap Holder Two buckles hold the shoulder strap. Kensington Locks the computer to a stationary P.

  • Page 17: Right-Side Components

    Component Description See Also Serial Connects a serial device. The left one is P. 4-4 Connector COM1 and the right one is COM2. Can be configured as RS232 or RS422. P. 5-5 VGA Connector Connects an external display monitor. P. 4-2 Audio Output Connects a set of headphones or P.

  • Page 18: Left-Side Components

    Component Description See Also Hard Disk Drive Inside is the hard disk drive. Stylus Serves as the input device by tapping on P. 2-10 (optional) the touchscreen to make selections and enter information. Tether Hole Stylus tethered to this hole. P.
  • Page 19 Component Description See Also ExpressCard Accepts an ExpressCard/34 or P. 4-11 Slot ExpressCard/54 for additional functions. Super Multi Accepts a compact disc for installing or P. 2-18 Drive loading software, accessing data, and playing music/video. Can be replaced by a secondary hard disk P.

  • Page 20: Top-Open Components

    Top-open Components Component Description See Also Camera Lens Allows you to use the camera function. (optional) LCD Screen Displays the output of the computer. May P. 2-10 include the optional touchscreen feature. Light Sensor Detects the surrounding lighting condition for automatic adjustment of the LCD brightness and optional keyboard backlight.
  • Page 21 Component Description See Also Microphone Receives sound and voice for the computer. Power Button Turns the power on or off (Sleep mode by P. 1-5 default). Keyboard Serves as the data input device of the P.2-2 computer. Touchpad Serves as the pointing device of the P.
  • Page 22 Component Description See Also AC Power Lights green when the computer is operating with AC power. Lights red when the optional hard disk drive heater is on. Lights green when the battery is fully P. 3-3 Battery charged. Charge Lights amber when the battery is being charged.

  • Page 23: Bottom Components

    Bottom Components Component Description See Also Docking Connects to the Vehicle Dock Connector (purchased separately). WLAN Connects the external antenna for Pass-through WLAN (wireless local area network) Connector connectivity. (optional) NOTE: Must be connected via a docking station. GPS Pass-through Connects the external antenna for GPS Connector signal reception.
  • Page 24 Component Description See Also WWAN Connects the external antenna for Pass-through WWAN (wireless wide area network) Connector connectivity. (optional) NOTE: Must be connected via a docking station. SIM Card Slot Inside is the 3G SIM card slot. P. 2-31 (optional) Memory Slots Inside are the memory slots for P.

  • Page 25: Operating Your Computer

    Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.

  • Page 26: Using The Keyboard

    Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys...

  • Page 27: Numeric Keypad

    Numeric Keypad Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. When Num Lock is off, the keys serve as cursor-control keys. Operating Your Computer...

  • Page 28: Function Keys

    Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key.
  • Page 29 Description Decreases the LCD brightness. Increases the LCD brightness. Switches the system sound output off (mute) or on. Switches LCD backlight off or on. Switches the display output to one of the following when an external monitor is connected through the VGA port.

  • Page 30: Windows Keys

    The operating system might ignore the hot keys when busy with tasks. Do not keep on pressing the hot keys under such circumstance. Wait for a while before you try again. Windows Keys The keyboard has two keys that perform Windows-specific functions: Windows Logo key and Application key.

  • Page 31: Using The Touchpad

    Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.
  • Page 32 simply relocate yourself by lifting the finger and placing it on the other side of the pad. Here are some common terms that you should know when using the touchpad: Term Action Point Move your finger on the pad until the cursor points to the selection on the screen.

  • Page 33: Configuring The Touchpad

    Term Action Scroll To scroll is to move up and down or left and right in the working area on the screen. To move vertically, place your finger on the right or left edge of the pad and slide your finger up and down along the edge.

  • Page 34: Using The Touchscreen (Optional)

    Using the Touchscreen (Optional) CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. The touchscreen is a touch-sensitive device that allows you to navigate on the screen without using a keyboard, touchpad, or mouse.

  • Page 35: Using Multi-Touch Gestures (Optional)

    Term Action Drag and Press lightly on the touchscreen and move your finger drop until you reach your destination (drag). Finally, release your finger (drop) when you finish dragging your selection to the destination. The object will drop into the new location. Using Multi-touch Gestures (Optional) If your computer model comes with multi-touch-capable screen and Windows 7, you can interact with your computer by placing two fingers on...
  • Page 36 Gestures Actions Descriptions = finger down; = finger up) Rotate Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter- clockwise). The gesture Move two fingers in opposing works in applications directions.
  • Page 37 Gestures Actions Descriptions = finger down; = finger up) Flicks Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most Make quick drag gestures in the applications that desired direction. support back and forward.

  • Page 38: Using The Input Panel

    Using the Input Panel Use the Input Panel to enter text and perform various keyboard functions. There are two types of Input Panels for you to use in Windows 7: Touch Keyboard allows you to enter text by tapping the keys with your stylus, like pressing the keys on a standard keyboard.

  • Page 39: Using The Quick Buttons

    Using the Quick Buttons The Quick Buttons allow you to quickly start a program or activate a function. Button Description Toggles the sunlight-readable mode on or off. An OSD (On Screen Display) pops up on the screen indicating the current status (MAX for on and MANUAL for off).
  • Page 40 Button Description Each ECO mode is a combination of power settings that results in different power consumptions. (For information on configuring the ECO modes, see “ECO Tab” in Chapter 6.) Toggles Blackout mode on or off. In Blackout mode, the LCD backlight, keyboard/button backlight, and LED indicators are all turned off;...
  • Page 41 Button Description Toggles the light sensor on or off. An OSD (On Screen Display) pops up on the screen indicating the current status (AUTO for on and MANUAL for off). When set to AUTO, the brightness will be automatically adjusted according to the current ambient light.

  • Page 42: Using The Dvd Drive

    Using the DVD Drive Your computer comes with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: When inserting a disc, do not use force. Make sure that the disc is correctly inserted into the tray, and then close the tray.

  • Page 43: Inserting And Removing A Disc

    Inserting and Removing a Disc Follow this procedure to insert or remove a disc: 1. Turn on the computer. 2. Locate the DVD drive on the left side of your computer. Slide the latch toward the right to unlock ( ) and then push down the latch to release the cover.
  • Page 44 NOTE: In the unlikely event that you are unable to release the drive tray by pressing the eject button, you can manually release the disc. (See “Optical Drive Problems” in Chapter 8.) 2-20 Operating Your Computer...

  • Page 45: Using The Network Features

    Using the Network Features Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub.

  • Page 46: Using The Wireless Lan

    Using the Wireless LAN The WLAN features include: Peer-to-Peer (Ad-Hoc) and Access Point (Infrastructure) modes support WEP (Wired Equivalent Privacy) 64/128-bit data encryption IEEE 802.11a/b/g/n standard compliance Stated Data Rates Technology Maximum (Mbps) Band Modulation Throughput (GHz) Technology (Mbps) 802.11a 54, 48, 36, 5.15 ~ OFDM (Orthogonal...
  • Page 47 Quick Bar as shown below (an X over the button means the radio is currently off.) NOTE: To open the Quick Bar, press the P2 button on your computer or right-click the Getac Utility icon ( ) located on Windows taskbar and select Quick Bar.

  • Page 48: Connecting To A Wireless Network

    If you want to turn off all wireless radio, slide the RF switch to the OFF position. Connecting to a Wireless Network 1. Make sure that the WLAN function is enabled (as described above). 2. Tap the Wireless Network icon on the taskbar.

  • Page 49: Using The Bluetooth Feature (Optional)

    Using the Bluetooth Feature (Optional) Depending on your model, your computer may incorporate the Bluetooth capability for short-range (about 10 meters) wireless communications between devices without requiring a cable connection. With Bluetooth wireless technology, data can be transmitted through walls, pockets and briefcases as long as two devices are within range.

  • Page 50: Connecting To Another Bluetooth Device

    Bar as shown below (an X over the button means the radio is currently off.) NOTE: To open the Quick Bar, press the P2 button on your computer or right-click the Getac Utility icon ( ) located on Windows taskbar and select Quick Bar.
  • Page 51 3. Start the Bluetooth utility by double-clicking the Bluetooth icon the taskbar and click New Connection. 4. The Add New Connection Wizard window appears. Select Express Mode (Recommended), and then click Next. 2-27 Operating Your Computer...
  • Page 52 5. Select the device to connect to and click Next. 6. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth Utility, see the Bluetooth Utility Help.

  • Page 53: Using The Fingerprint Sensor

    Using the Fingerprint Sensor The fingerprint sensor provides a strong authentication mechanism based on fingerprint recognition. You can log on to your computer or sign in to a web site with your fingerprint instead of a password. NOTE: You can register a fingerprint only after creating a password for the Windows user account.
  • Page 54 You can then use the Fingerprint Software to set up how the fingerprint authentication works. For detailed information, click Start All Programs Fingerprint Software Help. 2-30 Operating Your Computer...

  • Page 55: Using The 3G Feature (Optional)

    Using the 3G Feature (Optional) 3G is the third generation of mobile phone standards and technology after 2G. Services include wide-area wireless voice telephony and broadband wireless data, all in a mobile environment. Unlike IEEE 802.11 networks, 3G networks are “wide area cellular telephone networks”...

  • Page 56: Turning On/Off The 3G Radio

    4. Locate the SIM card slot. Slide the locking tab inward to unlock ( ). Lift the slot up and, noting the orientation, insert the SIM card into the slot ( ). Slide the locking tab outward to secure the SIM card in place ( ). 5.

  • Page 57: Setting Up A 3G Connection

    NOTE: To open the Quick Bar, press the P2 button on your computer or right-click the Getac Utility icon ( ) located on Windows taskbar and select Quick Bar. 3. Make sure that the 3G utility (OneClick Internet) has 3G radio turned on.

  • Page 58: Using The 3G Application

    6. Enter the required information. Contact your network operator for the correct information. Using the 3G Application Once a new profile has been created, it will appear in the dropdown menu Profiles. You can then select it by clicking Set Profile to use it. You can manage the mobile Internet communication: Internet Connection and Email download SMS Manager...

  • Page 59: Chapter 3 Managing Power

    Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.

  • Page 60: Ac Adapter

    AC Adapter CAUTION: The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord.

  • Page 61: Battery Pack

    Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time.

  • Page 62: Initializing The Battery Pack

    NOTE: The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %). This happens no matter if the battery pack is installed in the computer. Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected.

  • Page 63: Replacing The Battery Pack

    Switch The value of the corresponding green segment indicates the relative percentage of the battery charge. The battery pack is fully discharged when you see no segment glowing green. Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturer’s optional battery packs.

  • Page 64: Battery Low Signals And Actions

    3. Pull the strip and slide the battery pack out of the slot. 4. With the strip facing outward, insert the new battery pack all the way into the slot. 5. Close the cover. Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery.

  • Page 65: Power Management

    Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time.

  • Page 66: Hibernation

    Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications.

  • Page 67: Power-Saving Tips

    Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions. Enter power saving mode when using battery power. Do not disable automatic power management features. Decrease the LCD brightness to the lowest comfortable level.

  • Page 69: Expanding Your Computer

    Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. Expanding Your Computer...

  • Page 70: Connecting A Vga Or Hdmi Display Monitor

    Connecting a VGA or HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer Your computer supports a VGA connector and a HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality.
  • Page 71 3. Plug one end of the monitor’s power cord into the power socket on the monitor and the other end to an electrical outlet. 4. To use the monitor, turn on the monitor before turning on the computer. 5. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F9 hot keys.

  • Page 72: Connecting A Serial Device

    Connecting a Serial Device Your computer has two serial ports for connecting a serial device. Follow this procedure to connect a serial device: 1. The serial port is configured as RS232 by default. If you want to use it as RS422, run BIOS Setup to change the setting.

  • Page 73: Connecting A Usb Device

    Connecting a USB Device Your computer has three USB ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. NOTE: The eSATA/USB Combo port can also function as a USB port. The USB ports support transfer rates up to 12 MB/s for USB 1.1 devices and 480 MB/s for USB 2.0 devices.

  • Page 74: Connecting An Esata Device

    Connecting an eSATA Device Your computer has an eSATA/USB combo port for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSATA combo cable is used.

  • Page 75: Connecting Audio Devices

    Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices. Audio Output Connector (green) can be connected to speakers, headphones, or earphone set. Microphone Connector (pink) can be connected to an external microphone for recording voice or sound. NOTE: After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows.

  • Page 76: Using Smart Cards

    Using Smart Cards Your computer has a smart card slot. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader.

  • Page 77: Using Pc Cards

    Using PC Cards NOTE: Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. Although some PC cards can be inserted and removed without turning off the computer, you cannot remove or install PC cards during Sleep mode.
  • Page 78 2. Select (highlight) the PC card from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot. 5. Close the cover. 4-10 Expanding Your Computer...

  • Page 79: Using Expresscards

    Using ExpressCards Your computer has an ExpressCard slot. ExpressCard supports the PCI Express and USB 2.0 serial data interfaces (supporting speeds of up to 2.5 Gbps and 480 Mbps respectively), improving speed in data transfer while conserving power usage. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard.
  • Page 80 To insert an ExpressCard: 1. Locate the ExpressCard slot on the left side of the computer and open the protective cover. 2. Slide the ExpressCard, with its label facing up, all the way into the slot until the rear connectors click into place. 3.

  • Page 81: System Memory Upgrade

    System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 8 GB on the two 1066/1333 MHz DDR3 SO-DIMM slots. CAUTION: RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules.
  • Page 82 4. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 20-degree angle ( ). Then push down until the retaining clips lock the module into position ( ). CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it.

  • Page 83: Replacing The Hard Disk Drive

    Replacing the Hard Disk Drive 1. Remove the battery pack (see chapter 3). 2. Locate the hard disk drive on the right side of your computer and open the protective cover. 3. Pull the strip and slide the hard disk drive out of the slot. 4.

  • Page 84: Installing A Secondary Battery Pack Or Hard Disk Drive

    Installing a Secondary Battery Pack or Hard Disk Drive You can purchase a secondary battery pack or hard disk drive to be installed in the multi-purpose device bay. 1. Locate the multi-purpose device bay on the left side of your computer and open the protective cover.

  • Page 85: Using Bios Setup And System Recovery

    Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.

  • Page 86: Bios Setup

    You must press F2 quickly. The BIOS Setup Utility main screen appears as shown next. Information Main Advanced Security TPM State Boot Exit Model: X500 SATA Port 1: [TOSHIBA MK3265GSX] 320GB SATA Port 2: [Optiarc DVD RW AD-7585H] SATA Port 3: [None] ESATA Port: [None] Processor Info: Intel(R) Core(TM) i7 CPU M620@2.67GHz...

  • Page 87: Information Menu

    There are no user-definable items in this menu. Information Main Advanced Security TPM State Boot Exit Model: X500 SATA Port 1: [TOSHIBA MK3265GSX] 320GB SATA Port 2: [Optiarc DVD RW AD-7585H] SATA Port 3: [None] ESATA Port: [None] Processor Info: Intel(R) Core(TM) i7 CPU M620@2.67GHz...

  • Page 88: Main Menu

    Main Menu The Main menu contains the various system settings. Information Main Advanced Security TPM State Boot Exit System Time: :33:08] System Date: [05/16/2011] Help Select Item Change Values Setup Defaults ↑↓ Exit Select Menu Enter Select Sub-Menu Save and Exit ←→...

  • Page 89: Advanced Menu

    Advanced Menu The Advanced menu contains the advanced settings. Information Main Advanced Security TPM State Boot Exit Item Specific Help Japanese Keyboard: Disabled SATA Mode [AHCI] ForceEntry Total Graphics Memory: [MaxDVMT] Serial port COM1: [Enabled] Mode: [RS232] Serial port COM1: [Enabled] Mode: [RS232]...
  • Page 90 RS232 RS422 Mode sets the serial port to . This item appears only Enabled when the previous item is set to Boot-time Diagnostic Screen allows you to display the diagnostic screen during system boot-up. Turbo Mode enables or disables Processor Turbo Mode. Intel Trusted Execution enables utilization of additional hardware capabilities provided by Intel®...

  • Page 91: Security Menu

    Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Information Main Advanced Security TPM State Boot Exit Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Supervisor Password controls access to the Enter Set Supervisor Password: [Enter]...

  • Page 92: Tpm State Menu

    typing it again and pressing Enter. You can set the supervisor/user password to be required for starting up the system and/or entering BIOS Setup. Password on Boot allows you to enable or disable the entering of password for booting up your system. Once the password is successfully set and this item is enabled, it is required for booting up the system.

  • Page 93: Boot Menu

    Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Information Main Advanced Security TPM State Boot Exit Item Specific Help Boot priority order: 1: SATA HDD: TOSHIBA MK3265GSX-(S1) Keys used to view or 2: SATA ODD: Optiarc DVD RW AD-7585H-(S configure devices: 3: USB FDC:...

  • Page 94: Exit Menu

    Function Shift+1 Deactivates/activates the highlighted boot device on the “Boot priority order” list. When a device has been deactivated, an “!” (exclamation) symbol appears beside the item and system will bypass it when detecting boot device during POST. Exit Menu The Exit menu provides ways of exiting BIOS Setup.

  • Page 95: System Recovery

    System Recovery Use System Recovery when: The Windows operating system does not start at all. You want to restore the system to the factory state. WARNING: Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings. All data on the hard disk drive will be lost.
  • Page 96 3. A message appears asking if you want to start. Type Y to start. 4. A warning message appears asking if you accept the terms as shown on the screen. Type Y to continue. 5. Type Y again when the next message appears asking for confirmation. 6.
  • Page 97 10. When completed, the system restarts and displays Windows desktop. 5-13 Using BIOS Setup and System Recovery...

  • Page 99: Using Special Utilities

    Chapter 6 Using Special Utilities Special utilities are provided for enhanced capabilities and management. This chapter describes how to use these utilities. Using Special Utilities...

  • Page 100: Using G-Manager

    Starting G-Manager You can start up G-Manager by any of the following methods: Click Start All Programs Getac Utility G-Manager, or Click and hold the icon located on the taskbar until a ring appears. From the small menu that pops up, click G-Manager.

  • Page 101: System Tab

    System Tab The System tab provides system information. To view specific information, select the component from the list on the left side of the screen. The information of the selected component will be displayed on the right side of the screen. Using Special Utilities...

  • Page 102: Battery Tab

    Battery Tab The Battery tab allows you to check the battery status and configure the battery. At most two batteries may be supported. Click Battery 1 or Battery 2 to view the information of each battery (if your model has a second battery). NOTE: When the percentage % Left is less than 10% then the value will be displayed in red.
  • Page 103 Charging Mode The lower left portion of the screen allows you to select the charging mode. Normal Mode – The battery will be fully charged. When remaining charge reaches below 95%, then charging will start until it is fully charged. Economy Mode –...

  • Page 104: Eco Tab

    4. Wait till the process is completed. Click Exit when finished. ECO Tab The ECO tab allows you to configure ECO modes (or called power profiles). To put the system into an ECO mode, use the ECO button. (See “Using the Quick Buttons”...

  • Page 105: Eco Information

    ECO Information The left portion of the screen lists the available power profiles (Quick, Power Saving, and Work). Each profile is a combination of power settings that results in different power consumptions. To change the settings of a profile, select (highlight) the profile name in the list. Profile Settings The right portion of the screen displays the settings of the current selected profile.

  • Page 106: Light Sensor Tab

    Light Sensor Tab The Light Sensor tab allows you configure how the light sensor works. Sensor Mode The left portion of the screen lists the sensor modes: Normal – Light sensor sensitivity is set at normal environment lighting condition. Bright – Light sensor sensitivity is set at bright environment lighting condition (e.g.

  • Page 107: Ignition Tab

    Environment Illuminance To have the keypad backlight automatically turn on in poor lighting environment, click the checkbox Automatic Keyboard Backlit. Click Apply or OK to save the changes. Ignition Tab The Ignition tab allows you to configure how your system works with the vehicle ignition.

  • Page 108: Monitoring Tab

    Delay Time When the Ignition Power On feature is enabled, the system will automatically shut down after the vehicle ignition is turned off or the battery is low. You can set the amount of time (20 seconds, 30 seconds, 45 seconds, 1 minute, or 2 minute) the system waits before shutting down.
  • Page 109 NOTE: Different models have different supported monitoring items; non-supported items cannot be selected (grayed out items). Monitoring Options The right portion of the screen allows you to set how the monitored items are displayed and how often the monitoring is updated. Always On Top –...

  • Page 110: Gps Status Tab

    GPS Status Tab The GPS Status tab shows the GPS status for models having the GPS module. To start GPS positioning, click Start GPS. The screen displays: Ongoing raw data strings in the Message Log section Overhead satellite positions in the Satellite Map section Signal strength of the satellites in the Signal Indicator section When GPS positioning is completed, the Data Summary section shows the GPS information of the current location.

  • Page 111: Using Button Manager

    Using Button Manager The P1, P2, and P3 buttons have pre-assigned functions. You can re-define the buttons using Button Manager. Selecting from the Available Options 1. Click Start Programs Button Manager Button Manager. The following screen appears. 2. Select one of the last three buttons to re-define. The selected button will be highlighted.

  • Page 112: Quick Button Definition Utility

    4. If you have selected P1, P2, or P3 in the previous step, follow the procedures as described in “Quick Button Definition Utility” later to continue with the settings. 5. Repeat the steps for the other buttons that you want to re-define. 6.
  • Page 113 4. In the Open dialog box, browse to the destination folder, select the desired file, and click Open. 5. A matching program icon will appear in the settings window. Click OK. NOTE: You can restore to the default settings by clicking Get Default. 6.

  • Page 115: Caring For The Computer

    Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling. Caring for the Computer...

  • Page 116: Protecting The Computer

    Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.

  • Page 117: Using The Cable Lock

    Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table.

  • Page 118: Taking Care Of The Computer

    Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0 °C (32 °F) and 55 °C (131 °F). Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust.

  • Page 119: Cleaning Guidelines

    Cleaning Guidelines Never clean the computer with its power on. Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer. Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the display.

  • Page 120: Touchscreen Guidelines

    It is recommended that you charge the battery pack with the computer’s power off. To maintain the battery pack’s operating efficiency, store it in a cool dark place removed from the computer and with 30 % ~ 40 % charge remaining.
  • Page 121 Turn off the computer power when cleaning the display. Cleaning the display with the power on may cause improper operation. Use the touchscreen within the intended area only. The display area and touchscreen operating area is the same. Using it beyond the allowed area may cause damage to the display and result in improper operation.

  • Page 122: When Traveling

    When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed.

  • Page 123: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.

  • Page 124: Preliminary Checklist

    Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer.

  • Page 125: Solving Common Problems

    Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature.

  • Page 126: Display Problems

    Make sure that the distance between the two devices are not over 10 meters or that there are no walls or other obstructions between the devices. Make sure that the other device is not in “Hidden” mode. Make sure that both devices are compatible. Display Problems Nothing appears on the screen.

  • Page 127: Dvd Drive Problems

    Press the Fn+F9 hot key to toggle through the display options or change the Display Settings Properties in Windows. DVD Drive Problems The DVD drive cannot read a disc. Make sure that the disc is correctly seated in the tray, with the label facing up.

  • Page 128: Hardware Device Problems

    The ExpressCard stops communicating properly. The application may have been reset when the computer is turned off or in Sleep mode. Exit and restart the application. Hardware Device Problems The computer does not recognize a newly installed device. The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type.

  • Page 129: Keyboard, Mouse, And Touchpad Problems

    Keyboard, Mouse, and Touchpad Problems The keyboard does not respond. Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose. Water or liquid is spilt into the keyboard. Immediately turn off the computer and unplug the AC adapter. Then tilt the keyboard 90 degrees to the right (where the drainpipe ends are located) to let the liquid flow out of the keyboard.

  • Page 130: Pc Card Problems

    Make sure that the user name or password is correct. PC Card Problems The PC card does not work. Make sure that the PC card is correctly seated. If the card requires an IRQ (Interrupt ReQuest), make sure that there is one available.

  • Page 131: Software Problems

    The computer does not enter Hibernation mode with the Fn+F12 hot keys. Make sure that the Hibernation function is specified for the sleep button. You might be using a PC or other card that prevents the computer from entering Hibernation mode. To enter the mode, stop the communication program and then remove the card or stop the card.

  • Page 132: Startup Problems

    The external microphone or audio device does not work. Make sure that the microphone is connected to the proper connector on the computer. Click the speaker symbol on the taskbar and check the Windows volume control. Check the volume control of your computer. Startup Problems When you turn on the computer, it does not respond and the Power Indicator does not light green.
  • Page 133 Transmission quality is poor. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with. Check if there is high interference around the environment and solve the problem as described next.

  • Page 134: Other Problems

    Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network. Reconfigure and reset the Access Point. I cannot access the network. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. You have moved out of range of the network.

  • Page 135: Resetting The Computer

    Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data.

  • Page 137: Appendix A Specifications

    Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications Intel® Arrandale i5-520M 2.4GHz 3MB L3, 35W Chipset Mobile Intel® QM57 Express Chipset, vPro support BIOS 8MB SPI Flash Up to 8GB DDR3 SDRAM, 2 slots, 1066/1333MHz Display Panel 15.6-inch (16:9) wide TFT LCD, 1366x768 resolution with 1200nits...
  • Page 138 Parts Specifications Card slots PCMCIA CardBus Type II x 2 ExpressCard/34/54 Smart Card I/O ports USB port × 3, eSATA/ USB port, serial port x 2(RS232/RS422), RJ-45 port x 2, docking connector LAN1: Intel® 82577LM Gigabit Network Connection LAN2: Realtek RTL8111DL, DSM mode support Wireless LAN Intel®...
  • Page 139 Parts Specifications Air discharge: 0~8 KV (included) no error; 9~15 KV allow soft error Contact discharge: 0~6 KV (included) no error; 7~8 KV allow soft error Regulation FCC part 15, subpart B, class B, CE, CCC, BSMI Safety UL, UL1604, TUV, TUV/CB, E-mark Green RoHS 6 European union banned materials, EPEAT silver...

  • Page 141: Appendix B Regulatory Information

    Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.

  • Page 142: On The Use Of The System

    On the Use of the System Class B Regulations Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 143: Safety Notices

    Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 144 FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer.
  • Page 145 paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged.

  • Page 146: On The Use Of The Rf Device

    On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 147 The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA). The use of wireless devices in hospitals is restricted to the limits set forth by each hospital. Antenna use: In order to comply with FCC RF exposure limits, low gain integrated antennas should be located at a minimum distance of 20 cm (8 inches) or more from the body of all persons.
  • Page 148 EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations.

  • Page 149: European Union Ce Marking And Compliance Notices

    Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé...
  • Page 150 Greek To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC.
  • Page 151 General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range 2400 – 2483.5 MHz. Belgium and the Netherlands In Belgium and the Netherlands, the product may not be used outdoors. See the instructions next under the heading “Turning Off the Wireless LAN Radio.”...
  • Page 152 Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown in the Previous Table Frequency Ranges (MHz) Indoors Outdoors 2400 – 2446.5 10 mW Not permitted 2446.5 – 2483.5 100 mW 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card.

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