Dodge Journey 2018 User Manual page 209

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a TDD or a conventional teletypewriter (TTY) in
the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after the manufacturer's
New Vehicle Limited Warranty expires. The
manufacturer stands behind only the manufac-
turer's service contracts. If you purchased a
manufacturer's service contract, you will receive
Plan Provisions and an Owner Identification
Card in the mail within three weeks of the
vehicle delivery date. If you have any questions
about the service contract, call the manufactur-
er's Service Contract National Customer Hotline
at 1-800-521-9922 (Canadian residents, call
(800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any
service contract that is not the manufacturer's
service contract. It is not responsible for any
service contract other than the manufacturer's
service contract. If you purchased a service
contract that is not a manufacturer's service
contract, and you require service after the
manufacturer's New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those docu-
ments.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major invest-
ment in facilities, tools, and training to assure
that you are absolutely delighted with the own-
ership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or
related concerns.
WARNING!
Engine exhaust (internal combustion en-
gines only), some of its constituents, and
certain vehicle components contain, or emit,
WARNING!
chemicals known to the State of California to
cause cancer and birth defects, or other re-
productive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects, or other reproduc-
tive harm.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington,
D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in addi-
tion to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
207

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