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SERVICES SUMMARY
Summary of Eaton Service Plans for Powerware Single-phase UPS Models
Service Plan Features
Comprehensive coverage of the
UPS and standard batteries
Telephone technical support
eNotify Remote Monitoring
Connectivity support
Expedited delivery of replacement
parts, modules and batteries
On-site Start-up
1
On-site corrective maintenance
Guaranteed 24 hr Response
UPS Preventive Maintenance
Battery Preventive Maintenance
1 On-site start-up and corrective maintenance service is 5x8 for Series 5 products; 7x24 for Series 9 products and Ferrups.
2 Unit must be within 100 miles of Eaton established service location to qualify for 24 hr response.
3 Initial start-up serves as the annual PM service for the first year of operation. Subsequent PM services are schedule on request from customer beginning in the second year of operation.
Battery Replacement
Provide the ultimate in uptime by maintaining your Powerware UPS batteries with our
battery replacement program. Eliminate potentially devastating downtime by replacing
batteries before they fail. See the Powerware Replacement Battery price book on the
Powerware Salesweb for the most current battery offerings and pricing.
For additional questions: 800-356-5737
EATON CORPORATION Reference Guide & Price Book
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