Eaton E.T.N 1500 VA - 60kVa Reference Manual page 89

SERVICES SUMMARY (continued)
TIME AND MATERIAL SERVICE RATE SCHEDULE
The following rate schedule applies to all services rendered on non-contracted and non-warranty equipment and to all services performed on contracted
equipment where the service performed is outside the scope of the contracted coverage.
1. Labor
A. Business Hours Service
8 AM – 5 PM; Mon-Fri
B. Evenings, Weekends
Holidays
2. Materials/Spare Parts
3. Minimum Billing
A. Five day or less response
B. Two day or less response
4. Calculation of Charges
5. Travel
6. Living
7. Parts Expedite Fees
8. Depot Repair Labor
Standard Service Rates
$250 International, plus freight
UPS and Power System
Equipment below 200kVA
4 hour minimum charge
Not applicable
Portal to Portal (travel time and mileage)
Transportation: Automobile $0.70 per mile
Lodging & Meals: Actual
Misc. (tolls, etc.): Actual
M-F, Eastern Time: $100
Weekends and Holidays: $400
Freight – FOB Factory: Actual
Same Day Delivery: $150 + Actual Freight
$178 per hour
$288 per hour
Current List Price
Shipping: Actual
Minimum billing:
$100 Domestic
UPS and Power System
Equipment 200kVA and above
or Multi Module
6 hour minimum charge
8 hour minimum charge
All others: Actual
Car rental: Actual
M-F, After Hours: $250
$110 per hour
Minimum Billing: $110
Expediting Fee: $100
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