Three-Phase Service Plans - Eaton E.T.N 1500 VA - 60kVa Reference Manual

SERVICE PLANS
Powerware Three-phase UPS Contract and Warranty Comparison Chart
SUPPORT AGREEMENTS
Powerware Three-phase UPS Models
Powerware BladeUPS
1
Powerware 9355 UPS
Powerware PDU/RPP
Coverage
Electronics
Battery
Hours
Response
2
Features
UPS PMs
3
Battery PMs
3
Remote Monitoring
Discounts
4
WARRANTY AND SERVICE PROTECTION PLAN
Powerware Three-phase UPS Models
Powerware BladeUPS
1
Powerware 9355 UPS
Powerware PDU/RPP
1. Powerware BladeUPS warranty and service plans coverage includes both electronics and batteries
2. 4 and 2 hour response is limited availability (major markets) call 800/843-9433 to verify
3. PMs (preventive maintenance) are per year and can be upgraded or added to any plan
4. Discounts refer to spare part kits, feature upgrades
5. Powerware 9355 factory warranty is 90 days on site labor, 1 year parts; a purchased Service Protection Plan or PowerTrust plan includes coverage, response and eNotify
Service plans include 7x24 technical support, web site service history and contract priority
Service Protection Plan (SPP) is included with the product warranty on select UPS models
9
EATON CORPORATION Reference Guide & Price Book
PowerTrust
Preferred™
•
•
Optional
7x24
8HR
2 - 7x24
2 - 7x24
eNotify
30%
Start-Up 1 YR UPS parts and labor 7x24, 8 HR
Optional
Optional Optional 5
Optional included with start-up
PowerTrust
PowerTrust VALUE
• •
• •
• •
• •
Optional 1 Optional 1
7x24 5x8
8HR next bus day
1 - 5x8 1 - 5x8
1 - 5x8 0
eNotify eNotify
15% 0%
1 YR depot
•
PowerTrust
EXPRESS
•
•
•
Depot
Advance Swap
0
0
eNotify
0%