Table of Contents
Advertisement
Troubleshooting
Problems related to the scanning results
Problem
Scanning: The colors in my scan are not
correct in relation to the original document
Copying - The colors in my printed output
were not copied correctly in relation to the
original document
Entire image is not scanned
Large empty areas on both sides of the
image
Possible Causes and Remedies
You need to run full calibration of the scanner. Full calibration includes color adjustment.
1.
Thoroughly clean the scanning area. See
2.
Run the calibration wizard and follow the steps described in the section
3.
Be sure to choose full calibration.
1.
Make sure that the Media setting matches the media loaded in the printer. See
wrong correct to the right media.
2.
If you have used the correct Media setting in the Copy settings, you should recreate a new media profile:
a)
Thoroughly clean the scanning area. See
b)
Run the calibration wizard and steps as described in the section
choose full calibration.
Now create a new Media profile:
c)
Select
-> Printer
d)
Select Media Profile to start the media profile wizard to create a new media profile.
e)
Follow the instructions on your screen. See more in
Make sure that you are loading the original correctly:
1.
Be sure to align the center of the original with the scanner center arrow mark.
2.
Load with the printed side face up.
Go to the Area option in your scan settings before pressing the green go button.
The All setting means that the scanner will disregard the original's size and capture the whole scanner width which will
add white space on both sides of the document.
Select Auto if you only want to scan the width of the loaded document.
Cleaning the scan area
for instructions.
Scanner Calibration
Copy settings
Cleaning the scan area
for instructions.
Scanner Calibration
Set up your printer's media
68
in this guide
for more details. If they are
in this guide. Be sure to
profiles.
Hide quick links:
Advertisement
Table of Contents
