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Contex GX67D Operator's Manual

54"/42"/36"/25" wide format scanner
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See also: Operator's Manual
Operator's Guide
Wide
Format
Scanners
MODELS:
54" - GX67D
42" - GS67D, GT67D, GW67D
36" - GU67D, GV67D
36" - HC68A
25" - GY67D
August, 2006 Edition

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  • Page 1 Operator’s Guide MODELS: Wide 54” - GX67D Format 42” - GS67D, GT67D, GW67D 36” - GU67D, GV67D Scanners 36” - HC68A 25” - GY67D August, 2006 Edition...

  • Page 2: Table Of Contents

    Table of Contents 1. About This Guide 2. Scanner System Requirements 3. Installation 3.1 Installation Steps 3.2 Install Drivers and Maintenance Software 3.3 Set Up the Scan Station 3.4 Control the Smart Card 3.5 Select the Scanner Interface 3.5.1 Description of Interface Types 3.5.2 Locate the Cable-Connector-Panel 3.6 Connection through the FireWire Interface...

  • Page 4: About This Guide

    About This Guide 1. About This Guide This guide explains how to operate and maintain your wide format scanner. The guide assumes basic knowledge of your computer and operating system and does not repeat material from their documentation. Be sure to refer to: •...
  • Page 5 About This Guide 54” scanners with FireWire and USB ATAC and replaceable parts. ® GX67D ENERGY STAR compliant.

  • Page 6: Scanner System Requirements

    System Requirements 2. Scanner System Requirements On All Scanners • PC or supported workstation. • Compatible Windows operating system – View the ws/readme.htm file on the WIDEsystem TOOLS CD-ROM. • USB port, enabled FireWire Port, or an SCSI interface-kit matching your workstation. •...

  • Page 7: Installation

    Installation 3. Installation 3.1 Installation Steps On All Scanners To get your scanner up and running, follow the steps below in their written order. You will find detailed descriptions of each step in the sections specified under the column “Instructions in section…”.
  • Page 8 Installation Turn on the Scanner To turn on the scanner - at back of the scanner, plug in the power cable and flip the Outlet Switch to ON. The scanner starts the init and self test sequence. Power outlet and switch is found at the back of the scanner Turn on the PC Make sure the PC connected to the scanner is likewise power- connected to a grounding-type power outlet with a three-wire (pin)

  • Page 9: Install Drivers And Maintenance Software

    Installation 3.2 Install Drivers and Maintenance Software On All Scanners Before connecting the scanner, you must install its basic drivers and maintenance utilities on your PC. The basic drivers and maintenance utilities are installed from the WIDEsystem TOOLS CD-ROM that came with your scanner. Important: Be sure to install WIDEsystem before you connect the scanner or install any scanner software applications.

  • Page 10: Set Up The Scan Station

    Installation NOTE: On Windows Compatibility - Your scanner and drivers are tested and developed to support the most current active Microsoft Windows version OS systems. Drivers and interface support in regard to specific Windows versions will follow the Microsoft Support Lifecycle Policy. The compatibility specifications can therefore change accordingly.

  • Page 11: Control The Smart Card

    Installation 3.4 Control the Smart Card Check that the Smart Card is correctly installed (contact side downwards) and corresponds to your scanner model. The scanner will function correctly only with a Smart Card inserted. Be sure that the scanner is turned off when removing/inserting a Smart Card or accessing the Smart Card area.
  • Page 12 Installation Locating the Smart Card On Scanners: On these models you will find the Smart Card by removing the scanner’s right side cover. The Smart Card is placed in its insertion slot above the scanner interface connectors. Be sure to reattach the cover after inserting the smart card. The cover must always be closed before you turn the scanner ON.

  • Page 13: Select The Scanner Interface

    Installation 3.5 Select the Scanner Interface Different scanner models support specific types of interface connections. Most scanners support two different types of interfaces and you need to select the one that is best for your scanning purposes and compatible with your PC system. The different interface types are described below.
  • Page 14 Installation Locate the cable-connector-panel On Scanners: FireWire and and USB connectors. The cable-connector-panel is found on the underside of the scanner and accessed from the scanner’s back. Cable-connector-panel is accessed from the scanner’s backside. Locate the cable-connector-panel On Scanners: FireWire and USB interface connectors. The cable-connector-panel is found on the back. The cable-connector-panel is found on the scanner’s back.
  • Page 15 Installation Locate the cable-connector-panel On Scanners: FireWire and USB interface connectors. You will find the cable-connector-panel by removing the scanner’s right side cover. You feed the interface cable through the opening in the back of the scanner until it emerges in front of the cable-connector-panel. Be sure to reattach the cover after you connect the interface.

  • Page 16: Connection Through The Firewire Interface

    Installation 3-10 3.6 Connection through the FireWire Interface To connect through FireWire, you will need the FireWire cable that came with your scanner. Your computer must be enabled for FireWire through a FireWire card and port. Check your computer for FireWire Many computers come with FireWire inputs.

  • Page 17: Connection Through The Usb Interface

    Installation 3-11 3.7 Connection through the USB Interface Verify that your scanner’s cable-connector-panel contains a USB port. Your computer must also have an enabled USB port. You will need the USB cable that came with your scanner. Check your USB Port Even if the computer has a USB port, it will not function unless it is enabled.

  • Page 18: Installation Verification

    Installation 3-12 3.8 Installation Verification On All Scanners 1. Locate the scanner icon on the Windows System Tray. This is the WIDEsystem program icon. 2. Double click on the WIDEsystem program icon. 3. The program should detect a Selected Scanner in the dialog. 4.

  • Page 19: Scanner Operation - Panel And Indicators

    Scanner Operation - Panel and Indicators 4. Scanner Operation - Panel and Indicators This section describes the scanner operator’s panel. The operator’s panel contains LED indicators and operation keys. The indicator’s function is to display scanner status in relation to its basic operations such as self-testing and media readiness.
  • Page 20 Scanner Operation - Panel and Indicators The ATAC Operator’s Panel On Scanners: Power Key Power LED Diagnostics LED Wait LED Email Application Scan Application Copy Application Paper Forward/Reverse Keys Paper Ready LED ATAC key The following sections describe usage of the panel keys and the how to understand the panel LED lighting patterns.

  • Page 21: Power - Hard Power And Wakeup/Sleep Modes

    Scanner Operation - Panel and Indicators 4.2 Power – Hard Power and Wakeup/Sleep Modes On All Scanners: Hard Power and Wake-up/Sleep - Two Ways for Turning Power On and Off • Hard Power ON/OFF You can power on and off by flipping the outlet switch at the back of the scanner. This is what you will have to do the first time you turn on power, if you move the scanner to a new power wall-outlet or if you want to force the scanner into Firmware Boot mode.
  • Page 22 Scanner Operation - Panel and Indicators • Self-Adjustment - includes a short warmup period, adjustment of light profiles, stitching and black/white points. Invoked every time you turn on power with either outlet switch (Hard Power On) or through power OFF/ON key (Wake-up and Sleep). The scanner will be ready to scan on completion of its self-test procedure.
  • Page 23 Scanner Operation - Panel and Indicators Power LED Green (startup – phase 2) Towards the end of Init Sequence, the Power LED will change to green while the other LEDs remain unchanged (lighted). From here the scanner moves on to Self Adjustment (startup phase 3).
  • Page 24 Scanner Operation - Panel and Indicators Scanner Ready (startup – phase 4) When the Wait LED turns off, and only the Power LED is on and lights green, self-adjustment is completed and the scanner is ready to scan. Green Power LED flashing The green power LED will flash just before the scanner automatically powers off because its defined automatic Sleep time (in WIDEsystem) has been reached in the timer.
  • Page 25 Scanner Operation - Panel and Indicators Diagnostics LED Flashes – Error detected during Self-Test The Diagnostics LED shows the scanner’s Self-Test result status. An unlit Diagnostics LED means that the scanner’s Self-Test procedures encountered no errors. If the Diagnostics LED flashes, an error was discovered during Self- Test.

  • Page 26: Application Control - One Touch Scan

    Scanner Operation - Panel and Indicators 4.3 Application Control – One Touch Scan On All Scanners: The Application Control keys require correct installation of WIDEsystem software, scan applications and setup definitions before they can become active. Your PC must be turned on and running.

  • Page 27: Media Control From The Panel

    Scanner Operation - Panel and Indicators 4.4 Media Control from the Panel For both thin and thick media, the Paper Ready LED lights up when the media is inserted into the original’s insertion slot and correctly positioned for feeding on a straight path. The media can then be moved into the start-scan position by pressing the Paper Forward Key or through automatic loading.
  • Page 28 Scanner Operation - Panel and Indicators 4-10 Paper Ready LED Blinks – (green or yellow) – Media is being scanned The Paper Ready LED blinks during scanning. On completion of the scan, the Paper Ready LED will stop blinking. Scanning can then be repeated from the computer or terminated by ejecting the media from the scanner.
  • Page 29 Scanner Operation - Panel and Indicators 4-11 Media Control On Scanners: Scanners with the Automatic Thickness Adjustment Control (ATAC) key These scanner models support Automatic Thickness Adjustment Control for easy adjustment of the pressure-platen level for scanning thick media. Thick media scanning will be described in detail later in this manual.
  • Page 30 Scanner Operation - Panel and Indicators 4-12 Paper Ready LED Flashes Yellow – Scanner in ATAC mode ATAC key When you press the ATAC key, you set the scanner in ATAC mode. The Paper Ready Key flashes yellow to indicate ATAC mode.

  • Page 31: Setting The Scanner In Firmware Boot Mode

    Scanner Operation - Panel and Indicators 4-13 4.5 Setting the Scanner in Firmware BOOT Mode On All Scanners You can force the scanner to firmware boot mode. This is useful if an error or power-failure occurred during a firmware update and you need to restart the firmware update process. A scanner will not run correctly after an interrupted firmware update process.

  • Page 32: Automatic Power Functions

    Scanner Operation - Panel and Indicators 4-14 4.6 Automatic Power functions On All Scanners You can set the scanner for automatic power OFF (Sleep) and power ON (Wake-up). Automatic power management functionality is set and controlled through the WIDEsystem software. There are two automatic power functions - the Timer function and the Enter Sleep mode automatically setting.

  • Page 33: Timer Function - Automatic Wake-Up/Sleep Modes

    Scanner Operation - Panel and Indicators 4-15 4.8 Timer Function - Automatic wake-up/sleep modes On All Scanners To best explain usage of the Timer automatic power function, please look at the following example: Your business opens a bit later on Mondays then on other days, so you want the scanner to power on (wake-up) at 07:30 so that by the time you reach work at 08:00, the scanner will be warmed up and ready to run at an optimal internal temperature.

  • Page 34: Idle Time Before Sleep Time

    Scanner Operation - Panel and Indicators 4-16 scanner’s central power switch has been turned OFF manually and its clock needs to be reset. 3. If the scanner is in use then the scanner will delay Sleep mode. Just before automatic Sleep mode with the timer occurs, the power LED on the panel will flash.

  • Page 35: Loading Originals Into The Scanner

    Loading 5. Loading Originals into the Scanner 5.1 Center-loading On All Scanners The scanner is loaded from the center. Align the center of the document with the center arrow marking on the scanner top. Use the standard size markings to help align the document for a straight scan path.

  • Page 36: Fast-Loading

    Loading 5.3 Fast-loading On All Scanners Fast-loading is a time-saving loading option designed for batch scanning. The fast-loading option can be selected in the scanning application. What is Fast-loading? – With normal (default) loading, i.e. without the Fast-load option selected, the original is pulled all the way into the drive system, past both roller axles, and then reversed to start-scan position in order to ensure precise detection of the original’s placement in the scanner.

  • Page 37: Loading Fragile Originals

    Loading 5.5 Loading Fragile Originals On Scanners: On these scanners, gentle-feed control lets you protect very fragile documents by manually engaging the document into the drive system without feeding its edges into the rollers. 1. Raise the scanning area lid. 2.

  • Page 38: Size Settings

    Loading Weight strips rest on the top of the pressure platen. 5.7 Size Settings On All Scanners Common standard sizes are marked on the scanner topside. Use these markings to guide you when positioning standard sized originals in the center of the scanner. Enter the size in your application’s media size setup dialogs For irregular sizes, you can use the scanner’s measurement ruler just above the insertion slot.

  • Page 39: Scanning Thick Media

    Scanning Thick Media 6. Scanning Thick Media Many industries, such as reprographics and GIS, will find the need to digitize or copy images printed or pasted on thick media such as cardboard, foamboards, gatorboards etc. To support such needs you can change the vertical size of the insertion slot (pressure-platen height) on your scanner to fit the slot to the thickness of your original.
  • Page 40 Scanning Thick Media Thickness Adjustments Sliders – Normal Method for all original types: The sliders are on each side of the scanner. Place both hands on a slider, push down and move the slider towards the scanner’s middle while maintaining pressure.

  • Page 41: Adjustment For Thick Media - Lever Controls

    Scanning Thick Media 6.2 Adjustment for Thick Media – Lever Controls On Scanners: On this scanner model you can adjust the insertion slot size (guide plate height) from 3 to 12 mm (up to 0.47”) using adjustment levers at each side of the scanner. Originals up to 3mm thick should be scanned with the 3mm (lowest) lever setting.

  • Page 42: Automatic Thickness Adjustment Control

    Scanning Thick Media 6.3 Automatic Thickness Adjustment Control On Scanners: Scanners supporting Automatic Thickness Adjustment Control (ATAC) have an ATAC key on the operator’s panel. You use the key to raise and lower the pressure-platen. You can change the insertion slot size (pressure-platen height) on your scanner from 2mm to 15 mm (up to 0.6”). Originals up to 2mm thick should be scanned with the pressure all the way down (normal position).

  • Page 43: When Scanning In Thick Media Positions

    Scanning Thick Media 6.4 When Scanning in Thick Media Positions On All Scanners For Auto-adjustment – return to the Normal position. The scanner employs an automatic self-adjustment procedure (light profile, stitching etc.) that can only auto-activate when the scanner is in the Normal position. With prolonged scanning in extended thickness settings, you should from time to time return the scanner to its Normal position to allow it to self-adjust.

  • Page 44: Maintenance

    Maintenance 7. Maintenance 7.1 Regular Scanner Maintenance Regular scanner maintenance is a sure way to minimize costly downtime. The three routine maintenance procedures cleaning, camera alignment and calibration will improve image quality and reduce your service costs. The three maintenance functions are closely entwined and they should all be performed in a single maintenance session, starting with cleaning the scan area and ending with calibration.
  • Page 45 Maintenance Cleaning the Scan Area On Scanners: Turn the scanner power off and disconnect the power plug. 2. Place your fingers in the insertion slot and flip open the scanning area lid. 3. Press down on the extended media thickness adjustment slider on the right side of the pressure-platen.
  • Page 46 Maintenance Cleaning – To access the scan area - Move the sliders to the exit position and free the pressure-platen The extended media thickness adjustment sliders are on each side of the scanner. Place both hands on a slider - push down and move the slider all the way towards the scanner’s middle while maintaining pressure until the metal button pops up.
  • Page 47 Maintenance Cleaning the Scan Area On Scanners: Turn the scanner power off and disconnect the power plug. 2. Place your fingers in the insertion slot and flip open the scanning area lid. 3. The drive system automatically lifts up. 4. Grasp the white pressure-platen on its back edge braces. Tip up the back edge of the pressure-platen and lift it out to expose the glass-plate underneath.
  • Page 48 Maintenance Cleaning the Scan Area On Scanners Turn the scanner power off and disconnect the power plug. 2. Push down on the two lever buttons found near the insertion slot on each side of the scanning area lid. 3. The scanning area lid locking mechanism should now be disengaged. 4.

  • Page 49: Running The Scanner Maintenance Program

    Maintenance 7.3 Running the Scanner Maintenance Program On All Scanners For optimal results, you should always run the Scanner Maintenance program after cleaning. 1. Make sure that the scanner has been turned on for at least one hour prior to camera alignment and calibration.

  • Page 50: Replacing Scanner Parts

    Maintenance 7.4 Replacing Scanner Parts This section describes how to replace those scanner parts that are liable to wear down over long-term use. Changing parts will renew your scanner and ensure optimal results. WIDEsystem monitors scanner usage and will warn you when it is time for a replacement. NOTE : For glass plate and White background platen replacement: After receiving a warning by WIDEsystem and replacing the part, be sure to reset the part replacement warning flag though WIDEsystem’s “Status”...

  • Page 51: Replacing The Glass-Plate

    Maintenance 7.4.1 Replacing the Glass-plate Some scanner models are designed so users can detach the glass-plate from the scanner in order to replace scratched glass-plates with new ones. On other scanner models, a service technician must perform this process. See your scanner’s model specifications to see if the glass-plate is detachable.
  • Page 52 Maintenance NOTE : Make sure you clean a new glass-plate before using it with the scanner. NOTE: Be sure to reset the part replacement warning flag though WIDEsystem’s “Status” tab. To Remove the glass-plate Step 1: Open lid and tip up the pressure-platen. Step 2: Remove the pressure-platen.

  • Page 53: Replacing The White-Background-Platen

    Maintenance 7-10 8. Each lever is attached to the scanner chassis with a small hook that rests on a pin. Simultaneously lift both levers upwards to detach their hooks for the pins and free the glass-plate from the scanner. 9. To reinsert a new glass-plate – Fit the new glass-plate’s lever hooks on the pins on each side of the scanner.
  • Page 54 Maintenance 7-11 Turn the scanner power off and disconnect the power plug. 2. Place your fingers in the insertion slot and flip open the scanning area lid. 3. The drive system automatically lifts up. 4. Grasp the white pressure-platen on its braces – back edge. Tip up the back edge of the pressure-platen and lift it out.

  • Page 55: Replacing The Scanner Lamp-Unit

    Maintenance 7-12 8. Reattach the red strip. 9. Close the scanning area lid so the locking mechanism reengages. NOTE: Be sure to reset the part replacement warning flag though WIDEsystem’s “Status” tab. To change the white-background-platen: Open the lid and locate the red strip on the left side Remove the strip and slide out the white background of the scanner.
  • Page 56 Maintenance 7-13 6. Grasp the edge of the lamp-unit and carefully pull it out of the scanner. 7. Reinsert the new lamp-unit. Rest the power-connector side on the slider and carefully push the lamp-unit into the scanner. 8. Insert the lamp-unit all the way so the internal power connections engage with the connections on the lamp-unit.

  • Page 57: Replacing The Dust-Filters

    Maintenance 7-14 To replace the lamp-unit: The lamp cover is on the right side of the scanner. Free the cover from the scanner. Pull out the lamp-unit Grasp the cover on both sides, pull back and then and insert the new one. up to detach.
  • Page 58 Maintenance 7-15 Changing the Dust-filters: The filter bins on the underside of the scanner. Pull down on a filter bin’s edge to detach a filter bin from its frame. Filters to change. Dust Filter Bins...

  • Page 59: Downloading New Firmware

    Maintenance 7-16 7.5 Downloading New Firmware On All Scanners Like a computer, your scanner employs processors that require software in order to work. This software is called "Firmware”. Firmware is the software that runs inside the scanner. When to use new firmware? Your scanner is shipped with the latest firmware available.

  • Page 60: Monitoring Your Scanner

    Maintenance 7-17 7.6 Monitoring Your Scanner On All Scanners You installed WIDEsystem in order to install the scanner drivers (see this guide’s section on Installation – Install Drivers and Maintenance Software ). WIDEsystem also contains an application part that monitors the scanner and reports on its functionality. You can access WIDEsystem directly by clicking on the scanner icon on your Windows system tray.

  • Page 61: Trouble Shooting Common Problems

    Trouble Shooting Common Problems 8. Trouble Shooting Common Problems This section describes trouble-shooting procedures for the most common problems that can arise with your scanner. Please look for a problem description that matches your actual situation. If found, perform the trouble-shooting procedures before requesting a service call. 8.1 Problems Related to Scanner Installation Problem Possible Causes and Remedies...

  • Page 62: Problems Related To Operation Of The Scanner

    Trouble Shooting Common Problems 8.2 Problems Related to Operation of the Scanner Problem Possible Causes and Remedies The scanner needs to run Self-Adjustment but cannot. Self-Adjustment cannot Wait light flashes, with raised pressure platen with media scanner. diagnostics light is off Self-Adjustment is necessary for maintaining optimal and stabile internal conditions.
  • Page 63 Trouble Shooting Common Problems Paper Ready lights RED The pressure-platen is in a thick media setting (a raised pressure-platen) but the scanner does not detect the media. If you are scanning thick media, insert the thick media into the scanner. If the problem persists with thick media in the scanner, control that the pressure- platen level is correct.
  • Page 64 Trouble Shooting Common Problems Control that the scanner is set for Normal (lowest) media thickness. The Error message: Unable to scanner’s pressure-platen must not be raised. Lower the original guide plate on Adjust Camera both sides to let the scanner make its adjustments. If the thickness setting is/was Normal - there could be a loose object in the optical path.

  • Page 65: Problems Related To The Scanning Results

    Trouble Shooting Common Problems 8.3 Problems Related to the Scanning Results Problem Possible Causes and Remedies Check in your scanning application that your size settings are either for Auto Not whole image scanned detection or correspond to the size of the whole original. Check in your scanning application that you are loading the original correctly in relation to your choice of Center-loading or Side-loading.

  • Page 66: Appendix A: Important Safety Instructions

    A: Safety Instructions 9. Appendix A: Important Safety Instructions Read all of these instructions and save them for later use. Follow all warnings and instructions marked on the scanner. A. Do not place the scanner on an unstable surface, stand, cart or table. Serious damage can be caused if the unit falls.

  • Page 67: Appendix B: Regulations

    B: Regulations 10-1 10. Appendix B: Regulations FCC Regulations NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

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