Contex XD2490 User Manual
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Contex XD2490 User Manual

Wide format scanner
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User's Guide
Wide Format Scanners
Model: XD2490
September 2009

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Summary of Contents for Contex XD2490

  • Page 1 User’s Guide Wide Format Scanners Model: XD2490 September 2009...

  • Page 2: Table Of Contents

    About this Guide Scanning ..................21 Software applications for scanning ............21 Running applications from the scanner panel ........21 Contents Batch scanning ..................21 Contents ................... 2 Monitoring your scanner with WIDEsystem .......... 21 Maintenance .................. 23 About this Guide ................3 About scanner maintenance ..............

  • Page 3: About This Guide

    Scanner Model Description The guide assumes basic knowledge of your computer and operating system and does not repeat material from their documentation. XD2490 24” color scanner Be sure to refer to: Installation section – describes correct installation of your scanner drivers.

  • Page 4: Overview Of The Scanner

    Overview of Scanner Overview of the Scanner Below: The parts, buttons and areas you need to recognize for using the scanner. Scanner front view: Scanner lid Release buttons for opening scanner lid (for maintenance) Operator’s Panel Insertion slot for document feeding Scanner bed –...

  • Page 5: Scanner Rear View

    Overview of Scanner Scanner rear view: Release buttons for opening scanner lid (for maintenance) Connection panel USB interface connection Main power switch Main power connection socket...

  • Page 6: Installation

    Installation Installation Follow the steps below for quick and easy installation of your scanner and scanner drivers. System requirements • PC or supported workstation. Recommended requirements: Core 2 processor, 2 GB RAM, 5 GB of available hard drive space, USB 2.0 interface. •...
  • Page 7 Installation Shut down the PC Your PC must be powered off before connection with the scanner. Disconnect the power plugs Disconnect the power plugs from the PC and the scanner. to ensure your own personal safety and to help CAUTION: This step is protect your device from potential damage.
  • Page 8 Installation Clean the scanner feeding bed This is the flat surface in front of the insertion slot. Wipe thoroughly so dirt and dust are not dragged into the scan area with the original. Open the scanner lid – Press the lid release buttons The internal scan area should be wiped clean for any dust accumulated during packaging and shipping.
  • Page 9 Installation Open the scanner lid – Pull the lid back Retain pressure on the lid release buttons and your grip on the lid edge as you pull the lid backwards towards your body. Open the scanner lid all the way back. Clean the internal scan area Wipe the internal scan area free of dust.
  • Page 10 Installation Connect the interface cable to the scanner Connect the B-connector (square shaped end) to the USB connection socket on your scanner. The USB connection socket is at the scanner’s back. Connect the other end of the interface cable to the PC Connect the A-connector end (flat end) to a USB port on your computer.
  • Page 11 Installation Connect the power cable to the scanner Connect the scanner power cable to the scanner‘s main power connection socket. The main power connection socket is at the scanner’s back. Connect power to the wall outlet Connect the other end of the scanner power cable to the power outlet. CAUTION: The scanner is equipped with a three-wire (pin) grounding type plug.

  • Page 12: Turn On The Scanner

    Installation Turn on the scanner Turn on the main power switch at the back of the scanner Turn on your PC and start Windows Windows will detect the new hardware (scanner) during startup and will prompt to load the necessary drivers that were installed in step 2. Follow Windows’...
  • Page 13 Installation Verify correct scanner installation Locate the scanner icon on the Windows System Tray. This is the WIDEsystem program icon. Double-left-click on the WIDEsystem program icon Your scanner is installed and detected correctly if your scanner’s name appears at the top of the WIDEsystem Status tab dialog. If the scanner was not installed correctly, a message will inform you that your scanner could not be detected.
  • Page 14 Installation Share the scanner on the LAN (optional) You can enable other PCs on the LAN to use the scanner. This is called “Sharing”. You can setup the scanner as a “shared scanner” through WIDEsystem. Double-left-click on the WIDEsystem program icon and select the Network tab.

  • Page 15: Turning The Scanner On And Off

    Turning the Scanner ON/OFF Scanner ready to scan Turning the Scanner ON and OFF The scanner is ready for scanning when the power LED turns green. The scanner starts up in Wake mode (see next section). Main power switch The main power switch is at the back of the scanner. Press the left side of the switch (marked “I”) to turn the main power to ON.

  • Page 16: Sleep And Wake Modes

    Turning the Scanner ON/OFF Sleep and wake modes With the main power switch ON, scanner power can be set in Sleep mode The scanner will go into Wake mode from Sleep mode: and Wake mode. Sleep mode is the energy saving mode. The scanner •...
  • Page 17 Turning the Scanner ON/OFF Sleep mode options - automatic entry and idle time On delivery, the scanner is set for automatic entry into sleep mode after a preset idle time, i.e., the length of time the scanner is not active. You can prolong or shorten the idle time value to match your normal workflow.

  • Page 18: Loading Originals Into The Scanner

    Loading Originals Push the original into the insertion slot until you feel it contact the rollers and the Paper Ready LED lights green. Loading Originals into the Scanner Load, face up, at the scanner’s center Load your document with the image side facing upwards. Align the center of the document with the center arrow marking on the scanner bed.

  • Page 19: Manual Loading

    Loading Originals Manual loading Unloading the original after scan Make sure the Paper handling option “Manual” is set in your scanning Press the Paper Backward button to eject the original back to the application. scanner feeding bed (towards you). Align the center of the document with the center arrow marking on the scanner bed.

  • Page 20: Soft Handling

    Loading Originals Soft Handling The Soft-handling option can be selected in your scan application. Soft- handling means that feeding and scanning are slowed down. You can use the option with both Manual and Automatic loading. NOTE: The availability of the soft handling load option depends on your scan/copy software and its level of compatibility with the scanner model.

  • Page 21: Scanning

    Scanning Scanning Batch scanning Batch scanning involves jobs where you want to feed and scan a whole set Software applications for scanning of originals that require equal scan settings. The basic steps are: Set your scan settings (size, type, image adjustments..) for the batch. Your scanner is controlled through scan, copy or imaging software installed Your settings will apply to ALL the documents in the batch.
  • Page 22 Scanning With WIDEsystem you can: • View the scanner’s status. Move the mouse over the scanner icon on the system tray. Status messages include whether or not the scanner is detected, connection and runtime errors and readiness for scanning. Ready Scanner status message on Windows system tray •...

  • Page 23: Maintenance

    Maintenance Maintenance About scanner maintenance Scanner maintenance will ensure optimal performance of your scanner. There are three basic maintenance tasks. Cleaning Keep your scanner clean – the next section describes how to thoroughly clean the internal scan area. How often you need to clean will depend on how often and the types of media you scan.

  • Page 24: Overview - Key Maintenance Points - Cleaning

    Maintenance Overview - Key maintenance points - Cleaning The illustration below shows the scanner from above with its lid open. The illustration indicates the key points (parts and areas) you need to recognize when cleaning the scanner. Instructions regarding the cleaning tasks that involve these points follow below. Lower rubber transport rollers, Lower pressure rollers (long &...
  • Page 25 Maintenance To clean your scanner: Turn the main power to OFF Press the main power switch at the back of the scanner to the OFF position (“0”). Disconnect the scanner’s power plug CAUTION: Always disconnect power before cleaning the scanner. This step is to ensure your own personal safety and to help protect your device from potential damage.
  • Page 26 Maintenance Clean the scanner surface Clean your scanner’s flat surface so dirt and dust are not dragged into the scan area with the original. Open the scanner lid – Press the lid release buttons The next steps involve cleaning the scan area under the scanner lid so you have to open it.
  • Page 27 Maintenance Open the scanner lid – Pull the lid back Retain pressure on the lid release buttons and your grip on the lid edge as you pull the lid backwards towards your body. Open the scanner lid all the way back. Clean the scanner’s glass plate Make sure you use 2 fresh and clean lint-free cloths for cleaning the glass plate.
  • Page 28 Maintenance Clean the upper precision rollers The upper precision rollers are in the lid, aligned in two rows on each side of the glass plate. Their function to keep the document on a straight path as it moves forward in the scanner. The upper precision rollers are in direct contact with the original’s ink side and thus may require extra care when cleaning.
  • Page 29 Maintenance Clean the transport rollers The transport rollers are placed in two rows on each side of the white pressure rollers. The black transport rollers are motorized and function to move the document through the scanner. Spray/apply a mild, streak-free, glass cleaner onto a lint-free cloth. Gently wipe the transport roller’s surface.
  • Page 30 Maintenance Your scanner is clean You have completed the steps required for cleaning your scanner and the scan area.

  • Page 31: Calibration - Scanner Maintenance Program

    Maintenance Calibration - Scanner Maintenance program Scanner calibration is very easy to perform with the Scanner Maintenance program you installed with your drivers. You just insert a calibration sheet, start the Scanner Maintenance program and let the wizard take over. NOTE: Be sure to clean the scanner and scan area before calibrating.
  • Page 32 Maintenance Follow the steps described by the wizard The scanner maintenance wizard will guide you through the calibration steps. Click the Next button in the welcome dialog to proceed. Insert the calibration sheet During the process, the wizard will ask you to insert the Calibration Sheet that came with your scanner.
  • Page 33 Maintenance The program calibrates the scanner The program works in steps to analyze and correct the status of the sensors, calibrate black and white values and calibrate color (on color scanners). The calibration sheet will be rescanned a number of times as the program processes data. Let the program complete all calibration steps.

  • Page 34: Replacing The Glass Plate

    Maintenance Replacing the glass plate Replacing the glass plate: Your documents move against the glass plate as they pass the scanner’s sensors. After long-term use, the glass plate can become worn or scratched and this can affect image capture precision. Changing the glass will renew your scanner and ensure optimal results. To replace a worn glass plate: Turn the main power to OFF Press the main power switch at the back of the scanner to the OFF position.
  • Page 35 Maintenance Open the scanner lid – Press the lid release buttons The glass plate is in the scan area under the scanner lid. You need to open the lid to replace it. The scanner lid release buttons are at the back of the lid. Stand at the front of the scanner.

  • Page 36: Replacing The Glass Plate - Overview Of Key Parts

    Maintenance Replacing the glass plate – Overview of key parts The illustration below shows the scanner from above with its lid open. The illustration indicates the key parts and buttons you need to recognize when replacing a worn glass plate. The glass plate is held and locked in place with 4 small white-colored latches.
  • Page 37 Maintenance Detaching the glass plate – free the 1st latch Stand at the front of the scanner. You start at the scanner’s right side. Detaching the first (rightmost) latch requires a sharp, flat tool such as a pen or a small screwdriver.
  • Page 38 Maintenance Detaching the glass plate – Tip the glass plate edge upwards After releasing the latches, the glass plate is now free for removal. Stand at the front side of the scanner. Insert you thumbs under the glass plate edge around the middle area as shown in the illustration on the right.
  • Page 39 Maintenance Insert a new glass plate – lower a new glass plate into the scanner Pick up the new glass plate in the same manner as you removed the old one - with two hands holding the glass on each end so you avoid touching the glass surface. Take special care to avoid touching the glass plate’s bottom surface which normally will not be cleaned during maintenance.
  • Page 40 Maintenance Insert a new glass plate – fit into bottom position groove The glass plate will rest in the scanner’s lid between the bottom and top position grooves. Locate the glass plate’s bottom position groove in the lid. This is the groove furthest from your body when you stand at the scanner’s front.
  • Page 41 Maintenance Clean the new glass plate Make sure you use 2 fresh and clean lint-free cloths for cleaning your new glass plate. Spray/apply a mild, streak-free, glass cleaner onto a lint-free cloth. Gently wipe the glass clean. Look for fingerprints and smudges that may have been applied to the glass during replacement.

  • Page 42: Downloading New Firmware

    Maintenance Downloading new firmware How to identify the firmware version running in the scanner? Start WIDEsystem –Double-left-click on the system tray’s scanner icon. What is Firmware? Like a computer, your scanner needs an operating system in order to work. This operating system is called "Firmware”. Firmware runs inside the scanner and links its processors with the PC applications running the scanner.
  • Page 43 Maintenance How to install new firmware? 6. Browse the folders on your machine and find the firmware .exe file you New firmware is installed by opening the firmware .exe file. The wish to apply. firmware .exe file must first reside on your machine. Select the Save 7.

  • Page 44: Trouble Shooting

    Trouble Shooting Trouble Shooting This section describes trouble-shooting procedures for the most common issues that can arise with your scanner. Please look for a problem description that matches your actual situation. If found, perform the recommended trouble-shooting procedures before requesting a service call. How are errors reported on your system The scanner panel’s Error Indicator will blink when the scanner detects an error.

  • Page 45: Problems Related To Scanner Installation

    Trouble Shooting Problems Related to Scanner Installation Problem Possible Causes and Remedies • Your interface is not enabled on the PC or set up correctly. Go through the installation steps for your interface board and its driver and control that the Windows device manager lists the interface option. “Unknown device is found“...

  • Page 46: Problems Related To Operation Of The Scanner

    Trouble Shooting Problems Related to Operation of the Scanner Problem Possible Causes and Remedies Error Indicator LED blinking An error was detected. The error may be reported immediately through a message on your screen. If not, open WIDEsystem (scanner icon on your system tray) and select the Status tab to view additional information about the error.
  • Page 47 Trouble Shooting You know a Paper jam error has occurred when the scanner stops scanning and the Paper-Ready LED shuts OFF (from blinking) while the document is still engaged in the drive system. Your software will report the Paper Jam error. To remedy: Error message: Paper Jam Eject the document from the scanner.
  • Page 48 Trouble Shooting This message may appear when running the Scanner Maintenance program. Scanner Maintenance The most common cause is a dirty or smudged glass plate. Clean the scanning area, reboot the scanner and then complete error message: the calibration steps as described in the section Maintenance in this guide.

  • Page 49: Problems Related To The Scanning Results

    Trouble Shooting Problems Related to the Scanning Results Problem Possible Causes and Remedies Check in your scanning application that your size settings are either for Auto detection or correspond to the size of the whole original. Entire image is not scanned Check in your scanning application that you are loading the original correctly.

  • Page 50: Appendixes

    Appendixes Appendixes Important safety instructions H. Slots or openings in the cabinet at the back or bottom are provided for Read all of these instructions and save them for later use. Follow all ventilation. This ensures reliable operation of the product and protects it warnings and instructions marked on the scanner.

  • Page 51: Regulations

    Appendixes Regulations Toxic or Hazardous Substances or Elements 有毒有害物质或元素名称及含量 FCC Regulations Part Toxic or hazardous Substances and Elements 有毒有害物质或元素 Name This equipment has been tested and found to comply with the limits for a Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated 部件名称...

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