Contex SD One 36 User Manual
  1. Manuals
  2. Brands
  3. Contex Manuals
  4. Scanner
  5. SD One 36
  6. User manual

Contex SD One 36 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

User's Guide
Wide Format Scanners
Model: SD One
Jan 2015

Advertisement

Table of Contents
loading

Related Manuals for Contex SD One 36

Summary of Contents for Contex SD One 36

  • Page 1 User’s Guide Wide Format Scanners Model: SD One Jan 2015...

  • Page 2: Table Of Contents

    About this Guide Cleaning the scan area ................. 26 Contents Overview - Key maintenance points - Cleaning ........27 Scanner Calibration ................34 Contents ................... 2 Replacing the glass plate ..............37 About this Guide ................3 Replacing the glass plate – Overview of key parts ........ 38 Downloading new firmware ..............

  • Page 3: About This Guide

    This guide explains how to operate and maintain your wide format scanner. Scanner Model Description The guide assumes basic knowledge of your computer and operating SD One 36 36” color scanner system and does not repeat material from their documentation. SD One 24 24”...

  • Page 4: Overview Of The Scanner

    Overview of Scanner Overview of the Scanner Below: The parts, buttons and areas you need to recognize for using the scanner. Scanner front view: Release button for opening scanner lid (for maintenance) Scanner lid Insertion slot for document feeding Scanner bed – paper feed area...

  • Page 5: Scanner Rear View

    Overview of Scanner Scanner rear view: Connection panel...

  • Page 6: Overview Of Scanner

    Overview of Scanner Main power switch Main power connection socket USB interface connection...

  • Page 7: Installation

    Installation Installation Follow the steps below for quick and easy installation of your scanner and scanner drivers. System requirements • PC or supported workstation. Recommended requirements: 1.6GHz Dual Core processor or better, 2 GB RAM, 5 GB of available hard drive space, USB 2.0 interface.
  • Page 8 Installation Installing scanner software – WIDEsystem, drivers, and Scan/Copy software Install WIDEsystem and scan/copy software on your PC IMPORTANT: WIDEsystem contains your essential scanner drivers. You must install WIDEsystem before you connect the scanner or install any scanner software applications. Insert the WIDEsystem TOOLS USB into your PC.
  • Page 9 Installation Cleaning the scanner Clean the scanner feeding bed Lightly clean the scanner exterior and interior to remove any dust accumulated during transportation. Start with the feeding bed. The feeding bed is the flat surface in front of the insertion slot. Wipe the feeding bed thoroughly so dirt and dust are not dragged into the scan area with the original.
  • Page 10 Installation Cleaning the scanner Open the scanner lid – Pull the lid all the way back Retain your grip on the lid edge as you pull the lid backwards towards your body. Open the scanner lid all the way back. Cleaning the scanner Clean the internal scan area Wipe the internal scan area free of dust.
  • Page 11 Installation Cleaning the scanner Close the scanner lid – Close the lid after cleaning the internal scan area. Push the scanner lid back all the way down until you hear the lid latch click. Gently try to pull the lid open to ensure that it is locked in its “closed”...
  • Page 12 Installation Connect power cable Connect the scanner power adapter to an outlet. Connect the power plug end of the scanner power cable to a power outlet. CAUTION: The scanner is equipped with a three-wire (pin) grounding type plug. If you cannot insert the plug into your outlet, contact your electrician to replace the plug or outlet to ensure a grounded power connection.
  • Page 13 Installation Connect USB cable Connect the USB interface cable to the scanner Connect the B-connector (square shaped end) to the USB connection socket on your scanner. The USB connection socket is at the scanner’s back. IMPORTANT: Do not yet connect the other end of the USB to the PC. . Regulatory Notice: Your scanner product has been tested to comply with the EMC Standards EN55022 and FCC, Part 15.
  • Page 14 Installation Connect USB cable to PC Connect the USB interface cable to the PC 1. On the PC, verify that WIDEsystem is running – the WIDEsystem icon should be visible in your system tray. 2. If WIDEsystem is not running, locate the WIDEsystem entry under your Programs menu and start it manually.
  • Page 15 Installation Scanner installation Windows installs the scanner Click Next and follow the instructions on your screen to install the scanner on your PC. Most of the scanner installation process is automatic. Wait until the completion message appears Press Next when done. IMPORTANT: During all installation steps, be sure to select “YES”...
  • Page 16 Installation Scanner Activation Activate the scanner You must activate your scanner with its licence before you can use it. Please follow the Scanner Activation Wizard’s instructions. NOTE: Your supplier may have pre-activated the scanner for you. If the scanner is pre- activated, the wizard will skip this step and following steps 16a, 16b.
  • Page 17 Installation Scanner Activation - Online Online activation Online activation is very easy. You only need your license key. When you choose Online as the activation method, the dialog shown on the top right appears. Enter you license key in the designated field. The key will be authenticated online right after it is entered and if valid, a green tick will appear as shown in the dialog shown on the right-middle.
  • Page 18 Installation Scanner Activation - Manual Manual activation • Have your license key ready before proceeding. If you don’t have one, contact you dealer. • Manual activation uses an Activation Code. To produce an activation code, you will need your license key and the scanner’s ID which is a serial number or hardware ID.
  • Page 19 Installation Scanner Installation Installation complete The scanner has been installed correctly when you see this message. Proceed to the final optional steps.
  • Page 20 Installation Set up scanner for sharing on the network Set scanner for sharing on the network (Optional) You can enable other PCs on the LAN to use the scanner. This is called “Sharing”. After activating the scanner, You can set it up as a “shared scanner” through WIDEsystem. Double -click on the WIDEsystem program icon and select the Network tab.

  • Page 21: Turning The Scanner On And Off

    Turning the Scanner ON/OFF Turning the Scanner ON and OFF Main power switch Sleep and wake modes The main power switch is at the back of the scanner. With the main power switch ON, scanner power will go into Sleep mode and •...

  • Page 22: Sleep Mode Options - Automatic Entry And Idle Time

    Turning the Scanner ON/OFF Sleep mode options - automatic entry and idle time Manual activation – wake and sleep modes On delivery, the scanner is set for automatic entry into sleep mode after a preset idle time, i.e., the length of time the scanner is not active. You can With the scanner main power ON, the scanner can also be brought into prolong or shorten the idle time value to match your normal workflow.

  • Page 23: Loading Originals Into The Scanner

    Loading Originals Automatic loading Loading Originals into the Scanner With automatic loading, the scanner takes the original as soon as you insert it in the paper slot. Automatic loading is reliable for most jobs and especially useful for batch scanning jobs. Load, face up, at the scanner’s center Make sure the Paper handling option “Auto load”...

  • Page 24: Scanning

    Scanning Scanning Software applications for scanning Your scanner is controlled through scan, copy or imaging software installed on your PC. Optimal full featured scanning functionality is obtainable through scan and copy software specifically developed for compatibility with your scanner model. See the scanner manufacturer’s website for information on scanner software and compatible third-party applications.

  • Page 25: Monitoring Your Scanner With Widesystem

    Scanning Monitoring your scanner with WIDEsystem You installed WIDEsystem with the scanner drivers. WIDEsystem contains an application that monitors the scanner and reports on its functionality. Double click the system tray’s scanner icon to open the WIDEsystem control interface. With WIDEsystem you can: •...

  • Page 26: Maintenance

    Scanning Maintenance About scanner maintenance Scanner maintenance will ensure optimal performance of your scanner. There are three basic maintenance tasks: Cleaning Keep your scanner clean – the next section describes how to thoroughly clean the internal scan area. How often you need to clean will depend on how often and the types of media you scan.

  • Page 27: Overview - Key Maintenance Points - Cleaning

    Maintenance Overview - Key maintenance points - Cleaning The illustration below shows the scanner from above with its lid open. The illustration indicates the key points (parts and areas) you need to recognize when cleaning the scanner. Instructions regarding the cleaning tasks that involve these points follow below. Lower rubber transport rollers, Lower pressure rollers (long &...
  • Page 28 Maintenance To clean your scanner: Cleaning the scanner Turn the scanner’s main power to OFF Press the main power switch at the back of the scanner to the OFF position (“0”). Cleaning the scanner Disconnect the scanner’s power plug CAUTION: Always disconnect power before cleaning the scanner. This step is to ensure your own personal safety and to help protect your device from potential damage.
  • Page 29 Maintenance Cleaning the scanner Clean the scanner feeding bed Clean your scanner’s flat feed bed surface so dirt and dust are not dragged into the scan area with the original. Cleaning the scanner Open the scanner lid – Press the lid release button The next steps involve cleaning the scan area under the scanner lid so you have to open it.
  • Page 30 Maintenance Cleaning the scanner Open the scanner lid – Pull the lid back Retain your grip on the lid edge as you pull the lid backwards towards your body. Open the scanner lid all the way back. Cleaning the scanner Clean the scanner’s glass plate Use 2 fresh and clean lint-free cloths for cleaning the glass plate.
  • Page 31 Maintenance Cleaning the scanner Clean the upper precision rollers The upper precision rollers are in the lid, aligned in two rows on each side of the glass plate. Their function to keep the document on a straight path as it moves forward in the scanner.
  • Page 32 Maintenance Cleaning the scanner Clean the transport rollers The transport rollers are placed in two rows on each side of the white pressure rollers. The black transport rollers are motorized and function to move the document through the scanner. Spray/apply a mild, streak-free, glass cleaner onto a lint-free cloth. Gently wipe the transport roller’s surface.
  • Page 33 Maintenance Cleaning the scanner Your scanner is clean You have completed the steps required for cleaning your scanner and the scan area. Plug in the scanner and turn the main power switch to ON.

  • Page 34: Scanner Calibration

    Maintenance Scanner Calibration Scanner calibration is very easy to perform with your WIDEsystem program. You just insert a calibration sheet and let the Calibration wizard take over. NOTE: Be sure to clean the scanner and scan area before calibrating. To calibrate your scanner: Calibration Turn the scanner power ON If the main power is OFF, press the main power switch at the back of the...
  • Page 35 Maintenance Calibration Launch the scanner calibration wizard On your PC – Double -click on the scanner icon in the system tray to open the WIDEsystem program. Press the Calibrate button. Calibration Select the Calibration type Select either Camera Alignment or Full Calibration. •...
  • Page 36 Maintenance Calibration Insert the calibration sheet During the process, the wizard will ask you to insert the Calibration Sheet that came with your scanner. The sheet’s printed side must be inserted face up. Align the sheet’s midpoint arrow with the scanner’s midpoint arrow and feed the sheet into the scanner.

  • Page 37: Replacing The Glass Plate

    Maintenance Replacing the glass plate Replacing the glass plate: During scanning, your documents move against the glass plate as they pass the scanner’s sensors. After long-term use, the glass plate can become worn or scratched and this can affect image quality and capture precision. Changing the glass will renew your scanner and ensure optimal results.

  • Page 38: Replacing The Glass Plate - Overview Of Key Parts

    Maintenance Replacing the glass plate – Overview of key parts The illustration below shows the scanner seen from the rear with its lid open. It indicates the key parts and buttons you need to recognize when replacing a worn glass plate. The glass plate is held and locked in place with small plastic latches.
  • Page 39 Maintenance Replacing the glass plate Turn the main power to OFF Press the main power switch at the back of the scanner to the OFF position and disconnect the USB and power cables. Replacing the glass plate Disconnect the scanner’s power plug CAUTION: This step is to ensure your own personal safety and to help protect your device from potential damage.
  • Page 40 Maintenance Replacing the glass plate Open the scanner lid – Press the lid release button The glass plate is in the scan area under the scanner lid. You need to open the lid to replace it. Stand at the front of the scanner. Pull the release buttons towards the front to disengage.
  • Page 41 Maintenance Replacing the glass plate Remove the 6 Torx 10 screws and the 6 latches (4 on the SD One 24) You will need to locate and recognize the key parts that you will access for replacing the glass plate, see the overview of key parts for glass replacement above.
  • Page 42 Maintenance Replacing the glass plate Removing the glass plate The glass plate is now free for removal from the scanner. Swing the top edge of the glass plate out so it’s free of the scanner. Grip the glass plate edge and lift away it from the scanner. CAUTION: The glass plate is long and thin, and thus fragile.
  • Page 43 Maintenance Replacing the glass plate Glass Plate Profile View: As you lower the glass plate into the scanner, hold it at an angle similar to that shown in the illustration. Install new glass plate in scanner Pick up the new glass plate with two hands holding it at each end to avoid touching the glass surface.
  • Page 44 Maintenance Replacing the glass plate Tilt the upper edge to place glass plate 11. With the glass plate resting on the lower latches, carefully tilt the upper edge until the glass plate fully rests in the scanner lid. Replacing the glass plate Lock the glass plate in place Replace the 6 latches and 6 screws (4 on the SD one 24).
  • Page 45 Maintenance Replacing the glass plate Clean the glass plate Make sure you use a fresh and clean lint-free cloth for cleaning the glass plate. 15. Spray/apply a mild, streak-free, glass cleaner onto one side of the cloth. 16. Gently wipe the glass plate clean. Look for fingerprints and smudges that may have been applied during replacement.

  • Page 46: Downloading New Firmware

    Maintenance Downloading new firmware How to identify the firmware version running in the scanner? What is Firmware? Start WIDEsystem –Double -click on the system tray’s WIDEsystem program icon. Like a computer, your scanner needs an operating system in order to work. Select the Info tab.

  • Page 47: Trouble Shooting

    Trouble Shooting Trouble Shooting This section describes trouble-shooting procedures for the most common issues that can arise with your scanner. Please look for a problem description that matches your actual situation. If found, perform the recommended trouble-shooting procedures before requesting a service call. How are errors reported on your system WIDEsystem will report the nature of the error on your screen.

  • Page 48: Problems Related To Scanner Installation

    Trouble Shooting Problems Related to Scanner Installation Problem Possible Causes and Remedies • Your interface is not enabled on the PC or set up correctly. Control that the Windows device manager lists the interface option and that its drivers function correctly. “Unknown device is found“...

  • Page 49: Problems Related To Operation Of The Scanner

    Trouble Shooting Problems Related to Operation of the Scanner Problem Possible Causes and Remedies In order to get the best and fastest solution to your problem, you should prepare as much information as possible before calling your service provider for technical assistance. Your manufacture’s website contains service provider contact information. Need to contact Technical assistance See instructions above.
  • Page 50 Trouble Shooting You know a Paper jam error has occurred when the scanner stops scanning while the document is still engaged in the drive Error message: Paper Jam system. Your software will report the Paper Jam error. To remedy: Open the scanner lid to remove it. Simultaneously press the lid release buttons towards the scanner’s center with your fingers until you feel them unlock.
  • Page 51 Trouble Shooting This message may appear when running the Calibration wizard. Scanner Calibration The most common cause is a dirty or smudged glass plate. Clean the scanning area, reboot the scanner and then complete error message: the calibration steps as described in the section Calibration in this guide.

  • Page 52: Problems Related To The Scanning Results

    Trouble Shooting Problems Related to the Scanning Results Problem Possible Causes and Remedies Check in your scanning application that your size settings are either for Auto detection or correspond to the size of the whole original. Entire image is not scanned Check in your scanning application that you are loading the original correctly.

  • Page 53: Appendixes

    Appendixes F. Do not allow anything to rest on the power cord. Do not locate the scanner where persons will walk on the cord. Appendixes G. If an extension cord is used with the scanner, make sure that the total ampere ratings of the products plugged into the extension cord does not Important safety instructions exceed the extension card ampere rating.

  • Page 54: Regulations

    Appendixes Toxic or Hazardous Substances or Elements Regulations 有毒有害物质或元素名称及含量 Part FCC Regulations Toxic or hazardous Substances and Elements 有毒有害物质或元素 Name Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated 部件名称 (Pb) (Hg) (Cd) Chromium biphenyls diphenyl ethers NOTE: This equipment has been tested and found to comply with the limits (Cr (VI)) (PBB) (PBDE)

This manual is also suitable for:

Sd one 24

Table of Contents