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Infinity iW-340 RDM
Problem
Probable cause(s)
One or more
No power to the fixture.
fixtures do not
function at all.
Primary fuse blown.
Fixtures reset
The controller is not connected.
correctly, but all
3-pin/5-pin XLR Out of the
respond erratically
controller does not match XLR Out
or not at all to the
of the first fixture on the link (i.e.
controller.
signal is reversed).
Poor data quality
Bad data link connection
Fixtures reset
correctly, but
Data link not terminated with 120
some respond
Ohm termination plug.
erratically or not at
Incorrect addressing of the fixtures.
all to the
One of the fixtures is defective and
controller.
disturbs data transmission on the
link.
3-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed).
Fixture is too hot.
No light or LEDs cut
LEDs damaged
out intermittently
The power supply settings do not
match local AC voltage and
frequency.
Ordercode: 41525
Remedy
Check if power is switched on and
cables are plugged in.
Replace fuse.
Connect controller.
Install a phase reversing cable
between the controller and the first
fixture on the link.
Check data quality. If much lower than
100 percent, the problem may be a
bad data link connection, poor quality
or broken cables, missing termination
plug, or a defective fixture disturbing
the link.
Inspect connections and cables.
Correct poor connections. Repair or
replace damaged cables.
Insert termination plug in output jack of
the last fixture on the link.
Check address setting.
Bypass one fixture at a time until
normal operation is regained: unplug
both connectors and connect them
directly together.
Have the defective fixture serviced by
a qualified technician.
Install a phase-reversing cable
between the fixtures or swap pin 2 and
3 in the fixture that behaves erratically.
Allow fixture to cool.
Clean fan.
Make sure air vents are not blocked.
Turn up the air conditioning .
Disconnect fixture and return to your
dealer.
Disconnect fixture. Check settings and
correct if necessary.
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