VERITAS NetBackup 5240 Hardware Installation Manual

VERITAS NetBackup 5240 Hardware Installation Manual

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NetBackup Appliance
Hardware Installation Guide
Release 2.7.3
NetBackup 5240
Document Revision 1

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Summary of Contents for VERITAS NetBackup 5240

  • Page 1 NetBackup Appliance Hardware Installation Guide Release 2.7.3 NetBackup 5240 Document Revision 1...
  • Page 2 LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This product may contain third party software for which Veritas is required to provide attribution to the third party (“Third Party Programs”). Some of the Third Party Programs are available under open source or free software licenses.
  • Page 3 Japan CustomerCare_Japan@veritas.com Documentation Make sure that you have the current version of the documentation. Each document displays the date of the last update on page 2. The latest documentation is available on the Veritas website: https://sort.veritas.com/documents Documentation feedback Your feedback is important to us. Suggest improvements or report errors or omissions to the documentation.
  • Page 5: Table Of Contents

    Contents Chapter 1 Hardware overview ............. 7 About the appliance and the storage shelves ........7 Appliance disk drives ..............8 Appliance control panel ..............8 Appliance rear panel ............... 9 Storage shelf disk drives ..............10 Storage shelf control panel ............. 11 Storage shelf rear panel ..............
  • Page 6 Contents Accessing and using the Veritas Remote Management interface .... 62 Appendix A Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves ............ 67 Overview ..................68 Preparing the 4TB appliance ............69 Removing the appliance cover ............
  • Page 7: Hardware Overview

    You can use the appliance by itself to achieve 4TB, 14TB, or 27TB of useable capacity. You can add storage shelves to a 4TB appliance to further increase the storage capacity. Refer to the NetBackup 5240 Product Description at the following site for details. NetBackup Appliance Documentation...
  • Page 8: Appliance Disk Drives

    1TB, 3TB, 6TB 4TB, 14TB, 27TB User storage data RAID 6 1TB, 3TB, 6TB Hot spare Appliance control panel The front panel of the NetBackup 5240 Appliance includes a small panel that is attached to the right side of the device.
  • Page 9: Appliance Rear Panel

    Hardware overview Appliance rear panel Appliance control panel Table 1-2 Number Component Description System ID with integrated The system ID LED identifies the system for maintenance. NMI button (recessed, a When the NMI button is depressed, the appliance tool is required for use) goes into a halt state, and issues a non-maskable interrupt (NMI).
  • Page 10: Storage Shelf Disk Drives

    You cannot bond the copper ports and the fibre ports to each other. Refer to the Veritas NetBackup 5240 Appliance Product Description at the NetBackup Appliance Documentation page for optional port configurations. Storage shelf disk drives The NetBackup 5240 Storage Shelf is a 2U enclosure that contains 12 disk drives.
  • Page 11: Storage Shelf Control Panel

    Hardware overview Storage shelf control panel Disk drive carriers in the storage shelf are locked by default. If you need to replace a locked disk drive use a screwdriver with a T10 bit to unlock each carrier. The lock is located on the left side of each carrier. Storage shelf control panel The left, front, of the storage shelf contains the system control panel.
  • Page 12: Storage Shelf Rear Panel

    Hardware overview Storage shelf rear panel The Module Fault LED is on when there is a system hardware fault. A Power Cooling Module (PCM) or an I/O module may be at fault. The Logical Status LED shows a change of status or a fault, typically associated with the shelf's disk drives.
  • Page 13: About Ipmi Configuration

    IPMI sub-system. The following figure shows the remote management port (or the IPMI port) on the rear panel of a NetBackup 5240 appliance: IPMI The IPMI is beneficial after an unexpected power outage shuts down the connected system.
  • Page 14: Product Documentation

    Hardware overview Product documentation shell. This enables you to control and monitor the appliance even if it is powered down, unresponsive, or without any operating system. The following diagram illustrates how IPMI works: How does IPMI work? When an appliance is powered off or cannot be accessed using the network interface...
  • Page 15: Preinstallation Requirements

    Chapter Preinstallation requirements This chapter includes the following topics: Customer-provided environment and supplies ■ Storage shelf shipping container contents ■ Appliance shipping container contents ■ Determining rack locations ■ Best practices for rack installation ■ Heat dissipation ■ Determining SAS-3 cable length ■...
  • Page 16: Storage Shelf Shipping Container Contents

    Preinstallation requirements Storage shelf shipping container contents The following describes the necessary personnel and equipment that are needed at the installation site: At least one person or a mechanical lift to move the appliance and the storage ■ shelves. Ethernet and Fibre Channel (FC) cables to connect the appliance to your ■...
  • Page 17: Determining Rack Locations

    Preinstallation requirements Determining rack locations Open Me First box, containing: ■ Installation flip cards ■ Deployment plan that provides basic information, and links to detailed ■ information Rack mounting templates ■ Screwdriver and cable straps ■ Installation poster ■ Cabling poster ■...
  • Page 18: Best Practices For Rack Installation

    Preinstallation requirements Best practices for rack installation To determine rack locations for the hardware Determine the total number of rack units (RUs) that you need as follows: The appliance and the storage shelves each require 2RUs of height in the ■...
  • Page 19: Heat Dissipation

    Before you install and connect the hardware, be sure to verify that you have the correct length of the SAS-3 cables for your setup. Each rack unit (RU) is 44.50 mm (1.752 inches) in height. The NetBackup 5240 Appliance and the NetBackup 5240 Storage Shelf are both 2RU high.
  • Page 20: Prerequisites For Ipmi Configuration

    A 3 meter (9.84 feet) SAS-3 cable is available separately in case your rack arrangement requires more length. Contact Veritas Technical Support, if needed. Prerequisites for IPMI configuration Verify the following configuration prerequisites: The remote management port can auto-negotiate its link speed of up to 1 Gbps.
  • Page 21 Preinstallation requirements Prerequisites for IPMI configuration The remote management port must be configured as a DHCP or static address. ■...
  • Page 22 Preinstallation requirements Prerequisites for IPMI configuration...
  • Page 23: Installation Procedures

    Veritas recommends that two people install the rails; one person at the back of the rack and one at the front. Veritas also recommends that two people lift and place the storage shelf into the mounted rails.
  • Page 24 Installation procedures Installing the storage shelf rack rails To install storage shelf rails Identify the front and the rear of each rail. The following illustration shows the front of the left-hand and the right-hand rails. Red arrows show the pins that fit into the rack.
  • Page 25: Installing The Storage Shelf Into A Rack

    Installation procedures Installing the storage shelf into a rack Place the left rail inside the rack. The rail holes should match the template. Extend the rail front and back to fit into the rack. Insert the screw in the front and in the back of the rail, as shown in the template. Do not over-tighten the screws.
  • Page 26: Installing The Appliance Rack Rails

    Veritas recommends that two people install the rails; one person at the back of the rack and one at the front. Veritas also recommends that two people lift and place...
  • Page 27 Installation procedures Installing the appliance rack rails To install the appliance rails Identify the front and the rear of each rail. The following illustration shows the front of the left-hand and the right-hand rails. The front of the left rail is labeled A.
  • Page 28 Installation procedures Installing the appliance rack rails Place one rail inside the rack. The rack holes and the rail pins should match the template. ■ Use the same 1RU space and holes in the front and the rear of the rack. ■...
  • Page 29 Installation procedures Installing the appliance rack rails Insert a washer and a screw into the middle hole of the top RU in the rear of the rack. Repeat steps 3 through 5 for the other rail. Identify the three different rails in each rail assembly. Components in this illustration are as follows.
  • Page 30 Installation procedures Installing the appliance rack rails Pull the white tab forward to release the inner rail from the outer and the intermediate rail.
  • Page 31: Installing The Appliance Into A Rack

    Installation procedures Installing the appliance into a rack Separate the inner rail from the other rail components in the rack. Attach the inner rail to the left and the right sides of the appliance at the four attachment locations. The rails click into place when properly installed. Installing the appliance into a rack After the storage shelves and the appliance rails have been installed, you can install the appliance into the rack.
  • Page 32 Installation procedures Installing the appliance into a rack Slide the blue tab forward to unlock the intermediate rail. Pull the intermediate portion of rail the rail forward. Ensure that the ball bearing retainer on the intermediate rail is locked forward. Note: You do not need to extend the rails as far as they can possibly extend.
  • Page 33 Installation procedures Installing the appliance into a rack Align the appliance inner rail to the intermediate rail in the rack. Slide the appliance forward into the rack. The rail has a lock mechanism that prevents the appliance from being fully pushed into the rack.
  • Page 34: Understanding Appliance And Storage Shelf Connections

    Installation procedures Understanding appliance and storage shelf connections Slide the blue tab to unlock the rails and continue the sliding of the appliance into rack. Secure the captive screws on the appliance ears. Understanding appliance and storage shelf connections You cannot use SAS-2 cables with the storage shelf. You must use the SAS-3 cables that are provided with each storage shelf.
  • Page 35 Installation procedures Understanding appliance and storage shelf connections Note: The cables in the illustrations in the following sections are shown in different colors for demonstration purposes only. The actual cables are black. The External RAID PCIe ports on the rear panel of the appliance are in Slot 1 of Riser 2.
  • Page 36 Installation procedures Understanding appliance and storage shelf connections The SAS-3 ports on the bottom I/O module canister are labeled in reverse order; C, B, and A from left to right. The orientation of the blue clip that is attached to the SAS-3 cable connector is very important.
  • Page 37: Connecting A 4Tb Appliance To One Storage Shelf

    Installation procedures Connecting a 4TB appliance to one storage shelf The steps in the following sections assume that the appliance and one or more storage shelves are shipped together and installed at the same time. Refer to the following sections as needed. See “Connecting a 4TB appliance to one storage shelf”...
  • Page 38 Installation procedures Connecting a 4TB appliance to one storage shelf To connect a 4TB appliance to one storage shelf Connect one end of the SAS-3 cable to the left-hand port in the External RAID PCIe card on the appliance. Note: Cables in the following diagrams are shown in different colors for demonstration purposes only.
  • Page 39: Connecting A 4Tb Appliance To More Than One Storage Shelf

    Installation procedures Connecting a 4TB appliance to more than one storage shelf Connect one end of the other SAS cable to port A in the bottom canister of the storage shelf. Connect the other end of this cable to the right-hand port in the External RAID PCIe card on the appliance.
  • Page 40 Installation procedures Connecting a 4TB appliance to more than one storage shelf To connect the 4TB appliance to storage shelves Connect the appliance external RAID controller left port to port A on the top canister of the storage shelf.
  • Page 41 Installation procedures Connecting a 4TB appliance to more than one storage shelf Connect each storage shelf top canister port B to next storage shelf top canister port A. Follow the diagrams until all storage shelf top canisters are connected.
  • Page 42 Installation procedures Connecting a 4TB appliance to more than one storage shelf...
  • Page 43 Installation procedures Connecting a 4TB appliance to more than one storage shelf...
  • Page 44 Installation procedures Connecting a 4TB appliance to more than one storage shelf Connect the appliance external RAID card right port to the last storage shelf bottom canister port A.
  • Page 45 Installation procedures Connecting a 4TB appliance to more than one storage shelf Starting with the last storage shelf, connect the storage shelf bottom canister port B to the next storage shelf bottom canister port A. Connect another cable to the shelf that is second from the bottom. Use port B on the lower canister of that shelf.
  • Page 46 Installation procedures Connecting a 4TB appliance to more than one storage shelf Connect the other end of the cable to the shelf that is third from the bottom. Use port A on the lower canister of that shelf.
  • Page 47: Connecting The Network Cables

    The networking ports are accessed on the rear panel of the device. The remote management port is for use by Veritas Technical Support staff or by approved field service technicians. The following picture shows the layout of the network ports. It includes the four 1 Gb Ethernet ports on the right and the two 10 Gb Ethernet ports on the left.
  • Page 48: Connecting The Power Cords

    Installation procedures Connecting the power cords By default, NIC1 (eth0) is factory set to IP address 192.168.229.233. This private network address is reserved to provide a direct connection from a laptop to perform the initial configuration. NIC1 (eth0) is typically not connected to your network environment.
  • Page 49: Turning On The Hardware And Verifying Operation

    Installation procedures Turning on the hardware and verifying operation Connect one cable to one PDU strip. Connect the other cable to the other PDU strip. See “Turning on the hardware and verifying operation” on page 49. Turning on the hardware and verifying operation The appliance and the storage shelves must be turned on in a specified order.
  • Page 50 Installation procedures Turning on the hardware and verifying operation To turn on the storage shelves Start with the storage shelf that is farthest in distance from the appliance. Flip on the power switches on each power supply on the rear of the storage shelf.
  • Page 51 Installation procedures Turning on the hardware and verifying operation Verify that the power LED on each power module is green. The LED icons are explained in the following table. Description Green = power module ok Amber = AC power fault Amber = Fan fault Amber = DC fault...
  • Page 52 Installation procedures Turning on the hardware and verifying operation Locate the LEDs on each I/O module canister. The LED in the red area with the white X-mark indicates an I/O module canister fault when the LED is amber. The LED in the ID area is blue when each module is identified. The LED in the green area with a white checkmark is green when functions are normal.
  • Page 53 Installation procedures Turning on the hardware and verifying operation Locate the SAS port LEDs. Note: The illustration shows the LEDs for port B in the top I/O module. The LEDs for all six ports are the same. The Fault LED is the LED that is farthest from the SAS port. The Activity LED is the LED that is closest to the SAS port.
  • Page 54 Installation procedures Turning on the hardware and verifying operation Verify that the Power on/Standby LED is green. If the Power LED or the other two LEDs are amber, escalate the issue. The default ID readout is 00. You are not required to change this number.
  • Page 55 Installation procedures Turning on the hardware and verifying operation Check the LEDs on each disk drive carrier. The following table describes the disk drive carrier LEDs. Note that the combination of both LEDs provides the status. Status Activity (green) LED Fault (amber) LED No disk drive installed.
  • Page 56 Installation procedures Turning on the hardware and verifying operation To turn on the appliance Verify that all connected storage shelves function correctly. Use the LED information in the procedure that explains how to turn on the storage shelves. On the front, right, side of the appliance press the Power button. Verify that the bottom LED in all 12 disk drive slots are green.
  • Page 57: Configuring The Ipmi From The Netbackup Appliance Shell Menu

    Installation procedures Configuring the IPMI from the NetBackup Appliance Shell Menu On the bottom, left, rear of the appliance, verify that the LED on each power supply is green. Proceed to the next section to configure remote management. Configuring the IPMI from the NetBackup Appliance Shell Menu This section explains how to configure IPMI from the NetBackup Appliance Shell Menu.
  • Page 58 Installation procedures Configuring the IPMI from the NetBackup Appliance Shell Menu See “To configure IPMI port by using a keyboard and monitor” on page 58. See “To configure the IPMI by using the eth0 port” on page 60. To configure IPMI port by using a keyboard and monitor Connect the following components to the appropriate ports on the rear panel of the appliance: A standard video cable between the VGA (Video Graphics Array) port and...
  • Page 59 Note: The eth4 (NIC5) and eth5 (NIC6) ports on a 5240 appliance require Cat 6 cables. Make sure you can reach the Veritas Remote Management Console over the network by using the new address in a web browser. The appliance is ready for initial configuration. See the NetBackup Appliance Initial Configuration Guide for the appropriate platform for information about initial configuration requirements and procedures.
  • Page 60 Installation procedures Configuring the IPMI from the NetBackup Appliance Shell Menu To configure the IPMI by using the eth0 port Verify that the appliance is turned on. Connect a laptop to the NIC1 (eth0) port on the rear panel of the appliance by using an Ethernet cable.
  • Page 61 Installation procedures Configuring the IPMI from the NetBackup Appliance Shell Menu In the Internet Protocol (TCP/IP) Properties dialogue window, click the Alternate Configuration tab. From the Alternate Configuration tab, make sure the User Configured option is selected. In the IP address field, enter the following addresses: Type the eth0 port IP address (default 192.168.229.nnn), where nnn is ■...
  • Page 62: Accessing And Using The Veritas Remote Management Interface

    Accessing and using the Veritas Remote Management interface The IPMI web interface is known as Veritas Remote Manager. You can use Veritas Remote Manager to log on to the NetBackup Appliance Shell Menu. Note: Alert configuration is not supported using the Veritas Remote Manager. Alert configuration is supported from either the Settings >...
  • Page 63 Installation procedures Accessing and using the Veritas Remote Management interface Before you use the Remote Management interface, the following prerequisites must be met: The Remote Management interface must first be configured using the NetBackup ■ Appliance Shell Menu. At least one power cable must be connected to a functioning power source.
  • Page 64 Installation procedures Accessing and using the Veritas Remote Management interface The Remote Control section lets you remotely monitor and control the server. Click Launch Console under the Console Redirection tab to launch the appliance NetBackup Appliance Shell Menu. The following figure shows the interface for a 5220, 5230, or a 5330 appliance.
  • Page 65 Installation procedures Accessing and using the Veritas Remote Management interface A JViewer application opens that enables you to remotely monitor and control the appliance. This application requires Java Runtime Environment (JRE) version 6.0 or later. Install Java (as needed). Caution: Starting with Java 7 update 45, you may receive a security warning when you launch the KVM remote console from the appliance IPMI port.
  • Page 66 Installation procedures Accessing and using the Veritas Remote Management interface...
  • Page 67: Adding One Or More Storage Shelves To An Operating 4Tb Appliance That Does Not Have Any Storage Shelves

    Appendix Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves This appendix includes the following topics: Overview ■ Preparing the 4TB appliance ■ Removing the appliance cover ■ Installing the External Storage Kit components ■...
  • Page 68: Overview

    Several procedures are involved in the process of adding one or more storage shelves to a 4TB appliance that does not have any storage shelves at all. Caution: Veritas service personnel must perform all tasks that involve the inside of the appliance chassis.
  • Page 69: Preparing The 4Tb Appliance

    Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Preparing the 4TB appliance Preparing the 4TB appliance Best practices recommend removing the appliance from the rack to access the inside of the chassis. Alternatively you can either pull out the appliance on its rails. Be sure that the appliance and rack are stable.
  • Page 70: Removing The Appliance Cover

    Lift the appliance and place it on a secure surface. Removing the appliance cover The appliance cover must be removed to install the components of the External Storage Kit. Caution: Veritas service personnel must perform all tasks that involve the inside of the appliance chassis.
  • Page 71: Installing The External Storage Kit Components

    Storage Kit into the appliance. Note that there are three separate procedures, one for each type of component. Install the hardware in the order that the procedures are presented. Caution: Veritas service personnel must perform all tasks that involve the inside of the appliance chassis.
  • Page 72 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components To install the DIMMs Put on a grounded ESD-compliant wrist strap or take other ESD-preventive measures. Note: The static discharged by human bodies can damage static-sensitive components on the boards.
  • Page 73 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components Locate the air duct arms which have small clear tabs on the ends. The tabs fit under the blue lifting frames of the riser assemblies.
  • Page 74 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components Locate the Maintenance Free Battery Unit (MFBU) that is attached to a metal plate on the air duct. Disconnect the MFBU battery cable from the cable on the SAS HBA card in Riser Assembly #3.
  • Page 75 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components Label the cable on the main board so that you can accurately reconnect it later. Lift the rear of the duct up and towards the rear of the appliance. The MFBU remains attached to the air duct.
  • Page 76 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components Look for the identifier on the main board near the socket for each DIMM. The following diagram shows the configuration of the DIMM sockets as viewed from the front of the appliance.
  • Page 77 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components Locate the gap in the connector edge of the DIMM as shown. Locate the key in the DIMM socket and hold the DIMM over the socket. Align the gap in the bottom edge of the card and the key in the socket.
  • Page 78 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components Install the MFBU into the case. Be sure that the cable wires are not twisted or damaged.
  • Page 79 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components To install an External RAID PCIe card Locate PCIe Riser Assemblies #2 and #3. Disconnect the cable that is connected to the SAS HBA card in slot 7. Label the port where the cable is connected.
  • Page 80 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components Locate the two rivets that hold Risers 2 and 3 together. These risers are removed from the chassis as one unit. The circled rivets in the picture show the connection site of the two risers.
  • Page 81 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components Lifting frame Riser 3 Riser 2 SAS RAID card slot Gold pins SAS RAID card screw Remove the screw in slot 1 of riser 2.
  • Page 82 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components Firmly and evenly insert the card into the socket. Screw the PCIe card into the PCIe riser assembly frame.
  • Page 83 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components Locate the cable from the MFBU that you installed onto the air duct. Connect the cable to the small white connector on the underside of the External RAID PCIe card.
  • Page 84 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the External Storage Kit components The top of the risers should not be higher than the rear of the appliance ■ chassis.
  • Page 85: Reinstalling The Appliance Into The Rack

    Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Reinstalling the appliance into the rack Do the following: If the cover looks like this Insert the three screws on top and tighten.
  • Page 86: Storage Shelf Rack Requirements

    Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Storage shelf rack requirements Secure the two captive screws on the edges of the front panel of the appliance. Reconnect the data cables and the power cables according to the labels you placed on them earlier.
  • Page 87 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Determining rack locations level. One RU has three holes. The holes for one RU are typically marked with a line below the bottom hole and another line above the top hole. Next, use the rack templates that ship with the storage shelves to determine the mounting locations.
  • Page 88: Installing The Storage Shelf Rails

    To determine SAS cable requirements Note that each rack unit (RU) is 44.50 mm (1.752 inches) in height. The NetBackup 5240 Appliance and the NetBackup 5240 Storage Shelf are both 2RU high. SAS cables are 1 meter (3.28 feet) or 3 meter (9.84 feet) long. The 1-meter cable is long enough to connect an appliance to the fourth storage shelf, assuming that the recommended configuration is used.
  • Page 89 Veritas recommends that two people install the rails; one person at the back of the rack and one at the front. Veritas also recommends that two people lift and place the storage shelf into the mounted rails.
  • Page 90: Installing The Storage Shelf Or Shelves Into A Rack

    Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Installing the storage shelf or shelves into a rack Place the left rail inside the rack. The rack holes should match the rail pins. Extend the rail front and back to fit into the rack.
  • Page 91: Understanding Appliance And Storage Shelf Connections

    Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Understanding appliance and storage shelf connections Verify that the end cap is not attached to the left and the right sides of the front of the shelf.
  • Page 92 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Understanding appliance and storage shelf connections The connector in the top I/O module canister of each storage shelf must have ■ the blue clip pointing down. The connector in the bottom I/O module canister of each storage shelf must ■...
  • Page 93 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Understanding appliance and storage shelf connections...
  • Page 94 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Understanding appliance and storage shelf connections To locate the SAS-3 ports on the appliance and on the storage shelf Locate the two External RAID PCIe ports on the rear panel of the appliance. The RAID card is in Riser Assembly 2, Slot 1.
  • Page 95: Connecting One Storage Shelf To An Appliance

    Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting one storage shelf to an appliance Select one of the following sections that describe the complete connection of one, two, three, and four shelves. See “Connecting one storage shelf to an appliance”...
  • Page 96 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting one storage shelf to an appliance Connect the other end of the cable to port A in the top I/O module of the storage shelf.
  • Page 97 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting one storage shelf to an appliance Attach another SAS-3 cable between port A on the bottom I/O module and the right port on the appliance RAID card. Be sure that the blue clip on the connector in the bottom I/O module in storage shelf port A points up.
  • Page 98: Connecting Two Storage Shelves To An Appliance

    Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting two storage shelves to an appliance Connecting two storage shelves to an appliance Note: The cables in the following diagrams are shown in different colors for demonstration purposes only.
  • Page 99 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting two storage shelves to an appliance Connect another SAS-3 cable to port B in the top I/O module of the first storage shelf.
  • Page 100 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting two storage shelves to an appliance In the bottom I/O module in the second shelf, connect a SAS-3 cable to port Be sure that the blue clip on the connector in this port points up.
  • Page 101: Connecting Three Storage Shelves To An Appliance

    Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting three storage shelves to an appliance In the bottom I/O module of the second shelf, connect another SAS-3 cable to port A. Be sure that the blue clip on the connector in this port points up.
  • Page 102 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting three storage shelves to an appliance To connect three storage shelves to an appliance Connect a SAS-3 cable to the left RAID port in the appliance. Be sure that the blue clip on the connector in the appliance port points down.
  • Page 103 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting three storage shelves to an appliance Connect another SAS-3 cable to port B in the top I/O module of the first storage shelf.
  • Page 104 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting three storage shelves to an appliance Connect a SAS-3 cable to port B of the top I/O module in the second shelf. Connect the other end of the cable to port A in the top I/O module in the third shelf.
  • Page 105 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting three storage shelves to an appliance Connect a SAS-3 cable to port A of the bottom I/O module in the third shelf. Connect the other end of the cable to the right port in the appliance External RAID PCIe card.
  • Page 106 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting three storage shelves to an appliance Connect a SAS-3 cable from port B of the bottom I/O module in the third shelf to port A in the bottom I/O module in the second shelf.
  • Page 107: Connecting Four Storage Shelves To An Appliance

    Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting four storage shelves to an appliance Be sure that the blue clips on the connectors in both ports point up. Connect a SAS-3 cable to port B of the bottom I/O module in the second shelf. Connect the other end of the cable to port A on the bottom I/O module in the first shelf.
  • Page 108 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting four storage shelves to an appliance To connect four storage shelves to an appliance Connect a SAS-3 cable to the left port in the appliance External RAID PCIe card.
  • Page 109 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting four storage shelves to an appliance Connect SAS-3 cables between the remaining four storage shelves. Be sure that the blue clip in the connectors in these ports point down.
  • Page 110 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting four storage shelves to an appliance Connect a SAS-3 connector to port A in the bottom of the I/O module in the fourth shelf.
  • Page 111 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting four storage shelves to an appliance Connect a SAS-3 cable to port B in the bottom I/O module of the fourth shelf. Connect the other end of the cable to port A in the bottom I/O module of the third shelf.
  • Page 112 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting four storage shelves to an appliance Connect port B in the bottom I/O module of the third shelf to port A in the bottom I/O module in the second shelf.
  • Page 113: Connecting The Network Cables

    Verify that all units are functioning correctly. Connecting the network cables The networking ports are accessed on the rear panel of the device. The remote management port is for use by Veritas Technical Support staff or by approved field...
  • Page 114: Connecting The Power Cords

    Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Connecting the power cords service technicians. The following picture shows the layout of the network ports. It includes the four 1 Gb Ethernet ports on the right and the two 10 Gb Ethernet ports on the left.
  • Page 115: Turning On The Hardware And Verifying Operation

    Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Turning on the hardware and verifying operation Connect one cable to one PDU strip that is next to one power connector on the storage shelf.
  • Page 116 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Turning on the hardware and verifying operation To turn on the storage shelves Start with the storage shelf that is farthest in distance from the appliance. Flip on the power switches on each power supply on the rear of the storage shelf.
  • Page 117 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Turning on the hardware and verifying operation Verify that the power LED on each power module is green. The LED icons are explained in the following table. Description Green = power module ok Amber = AC power fault...
  • Page 118 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Turning on the hardware and verifying operation LED indications are as follows. The LED in the red area with the white X-mark indicates an I/O module ■...
  • Page 119 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Turning on the hardware and verifying operation Locate the SAS port LEDs. Note: The illustration shows the LEDs for port B in the top I/O module. The LEDs for all six ports are the same.
  • Page 120 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Turning on the hardware and verifying operation Verify that the Power on/Standby LED is green. If the Power LED or the other two LEDs are amber, escalate the issue. The default ID readout is 00.
  • Page 121 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Turning on the hardware and verifying operation Check the LEDs on each disk drive carrier. The following table describes the disk drive carrier LEDs. The combination of both LEDs provides the status.
  • Page 122 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Turning on the hardware and verifying operation To turn on the appliance Verify that all connected storage shelves function correctly. Use the LED information in the procedure that explains how to turn on the storage shelves.
  • Page 123 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Turning on the hardware and verifying operation On the bottom, left, rear of the appliance, verify that the LED on each power supply is green.
  • Page 124 Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves Turning on the hardware and verifying operation...
  • Page 125: Adding Storage Shelves To An Operating 4Tb Appliance That Has At Least One Storage Shelf Attached

    ■ Overview A NetBackup 5240 4TB Appliance operates with up to four external storage shelves. If your 4TB appliance has at least one storage shelf that is connected and running properly you can add more shelves for a total of four shelves.
  • Page 126: Additional Storage Shelf Scenarios For A 4Tb Appliance

    Additional storage shelf scenarios for a 4TB appliance You can have up to four storage shelves with the NetBackup 5240 4TB Appliance. You may already have one, two, three, or four storage shelves connected to your appliance. The following options are available.
  • Page 127 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling See “To connect a storage shelf to an appliance that already has three storage shelves” on page 136. Note: The cables in the following diagrams are shown in different colors for demonstration purposes only.
  • Page 128 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling To connect additional shelves to a 4TB appliance that already has one operating shelf Remove the connector from the port that is marked with a red X.
  • Page 129 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling Reconnect the cable to the port that is marked with a green circle.
  • Page 130 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling Connect the two new SAS-3 cables that ship with each storage shelf, as shown. If you want to see more cabling details refer to the following section. Connecting a 4TB appliance to more than one storage shelf Connect power cords between the new storage shelves and separate Power Distribution Units (PCUs) in the rack.
  • Page 131 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling Turn on the other storage shelves, in sequence. Do not turn on all of the shelves at once. Verify that the new shelves function correctly. Refer to the following section for details.
  • Page 132 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling To connect additional shelves to an appliance that already has two operating shelves Remove the connector from the port that is marked with a red X.
  • Page 133 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling Reconnect the cable to the port that is marked with a green circle.
  • Page 134 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling Connect the two new SAS-3 cables that ship with each storage shelf, as shown. If you want to see more cabling details refer to the following section. Connecting a 4TB appliance to more than one storage shelf Connect power cords between the new storage shelves and separate Power Distribution Units (PCUs) in the rack.
  • Page 135 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling Turn on the other storage shelves, in sequence. Do not turn on all of the shelves at once. Verify that the new shelves function correctly. Refer to the following section for details.
  • Page 136 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling To connect a storage shelf to an appliance that already has three storage shelves Remove the connector from the port that is marked with a red X.
  • Page 137 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling Reconnect the cable to the port that is marked with a green circle.
  • Page 138 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling Connect the two new SAS-3 cables that ship with each storage shelf, as shown. If you want to see more cabling details refer to the following section. Connecting a 4TB appliance to more than one storage shelf Connect power cords between the new storage shelf and separate Power Distribution Units (PCUs) in the rack.
  • Page 139 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling Adding the disk space of additional storage shelves from the NetBackup Appliance Web Console. Adding the disk space of additional storage shelves from the NetBackup Appliance Shell Menu.
  • Page 140 Adding storage shelves to an operating 4TB appliance that has at least one storage shelf attached Recabling...
  • Page 141: Adding The Disk Space Of Additional Storage Shelves

    Appendix Adding the disk space of additional storage shelves This appendix includes the following topics: Adding the disk space of additional storage shelves from the NetBackup ■ Appliance Web Console Adding the disk space of additional storage shelves from the NetBackup ■...
  • Page 142: Adding The Disk Space Of Additional Storage Shelves From The Netbackup Appliance Shell Menu

    Adding the disk space of additional storage shelves Adding the disk space of additional storage shelves from the NetBackup Appliance Shell Menu When the scan is complete, click OK to refresh the Disk tab. In the Disk column, a new ID should appear for the new storage shelf units. The new entries should have the following attributes: Type = Expansion.
  • Page 143 Adding the disk space of additional storage shelves Adding the disk space of additional storage shelves from the NetBackup Appliance Shell Menu Go to the Monitor view as follows: Type and press Monitor Enter Type Hardware ShowHealth and press Enter. Verify that the new storage devices appear.
  • Page 144 Adding the disk space of additional storage shelves Adding the disk space of additional storage shelves from the NetBackup Appliance Shell Menu...
  • Page 145: Index

    Index cabling (continued) verifying SAS-3 length 19 add disk space of additional storage shelf configure from NetBackup Appliance Shell Menu 142 IPMI 57 from NetBackup Appliance Web Console 141 airflow 19 appliance cabling documentation 14 more than one storage shelf 39 network ports 47 one storage shelf 37 heat dissipation 19...
  • Page 146 Index storage shelf (continued) LEDs disk drive carriers 55 I/O modules 52 power 54 power module 51 SAS ports 53 rails 24 rear panel 12 SAS-3 ports blue clip orientation 36 location 35 shipping container contents 16 turning on hardware appliance power button 56 sequence 49 storage shelf switches 50...

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