Internet Fax Reception Error - Toshiba e-studio16 Administrator's Manual

1. ERROR MESSAGE (Cont.)

Internet Fax Reception Error

The following table describes other error messages displayed during receiving the Internet Fax.
1
Error Message
E-mail error
2
Error mail receive
3
Memory overflow
4
5
6
7
8
9
10
11
12
4-8
TROUBLESHOOTING
Cause
An error occurs during receiving
the E-mail.
Fails to retrieving E-mails from the
mail server.
Received E-mail is too large to
save into the memory.
Solution
Print the Reception Journal and
check the error code. Refer to "Error
Code Printed on Report".
Check the E-mail properties settings
on the machine. Unless any
problems are found in settings, it may
be caused by a network traffic. Try
again when the network traffic is less.
Ask your sender to reduce the mail
size and resend again. If you set the
Error E-mail forward address, the E-
mail may be forwarded to the
computer. Check the E-mail on your
PC.