Check E-Mail Error - Toshiba e-studio16 Administrator's Manual

1. ERROR MESSAGE (Cont.)

Check E-mail Error

The following table describes error messages displayed when pressing the
1
Error Message
Network access error
2
Not POP3 receive mode
3
Not exist POP3 server
4
Not exist IP address
5
Not exist E-mail
Bad POP3 login name
6
Not connect POP3
7
server
8
9
10
11
12
4-4
TROUBLESHOOTING
Cause
The Network Interface Card or
Internet Fax unit has been
damaged.
The Receive Mode is set to SMTP.
The machine cannot find the POP
server in the network.
The IP address of this machine
has not been assigned.
No E-mail has been received.
Your user name is incorrect or
locked to log in the POP server, or
the password is incorrect.
The machine cannot connect to
the POP server.
key.
Solution
The Network Interface Card or
Internet Fax unit must be replaced.
Select POP for the Receive Mode. If
the Receive Mode is set to SMTP, the
[CHECK E-MAIL] key is not available.
Check the IP address of the POP
server is set correctly. If it is correctly
set, ask your network administrator
if the mail server is correctly active.
Assign the IP address of this
machine.
-
Check the POP login name and
password is set correctly. Of they are
correctly set, ask your network
administrator if your login name is not
locked.
Check the IP address of the POP
server is set correctly. If it is correctly
set, ask your network administrator
if your POP account is correctly set
on the mail server.