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Toshiba LAN connected MFPs with Network Viewer, ImageVision2000 or
SmartLink2000
The Toshiba Network Viewer, ImageVision2000 and SmartLink2000 products support the following
Toshiba MFPs when connected using a Network Interface Card [NIC]:
Toshiba DP120F
Toshiba DP125F
Toshiba e-STUDIO16
Toshiba e-STUDIO20
Toshiba e-STUDIO25
• TCP/IP is used to transport instructions and messages between the PC running the device
driver and the Toshiba MFP – so the LAN must support TCP/IP protocol and this protocol
must be installed at least on the PC running the Network Viewer or SmartLink2000 device
driver.
• SMTP is used to send messages between the PC running the device driver and the Toshiba
MFP to send or receive fax messages.
To achieve this the device driver installs itself as a simple SMTP server – this means that no
other SMTP server can run on the PC that is running the Network Viewer or a
SmartLink2000/ImageVision2000 device driver for a Toshiba MFP connected via NIC to the
LAN.
• To send faxes from ImageVision2000/SmartLink2000 via a Toshiba MFP connected directly
to the LAN, SMTP protocol is used.
This means that, on the Toshiba MFP, "E-Mail, Receive Mode" must be set to "SMTP" and
the "Offramp Gateway" function on the Toshiba MFP must be set "ON".
• The Network Viewer, ImageVision2000 and SmartLink2000 use FTP to exchange device and
phonebook setup data with the Toshiba MFP that allows users to configure the device settings,
One Touch, Abbreviated Dials and Groups for the Toshiba MFP from the PC. FTP access is
protected by a username and password – so the username and password set on the Toshiba
MFP must match those set for the device driver.
Configuring Toshiba MFP
Summary
To use a Toshiba MFP connected directly to the LAN with the Toshiba Network Viewer,
ImageVision2000 or SmartLink2000 you must define the following settings on the Toshiba MFP:
• Either:
Program|Menu
Or:
Program|Menu
Program|Menu
Program|Menu
INITIAL SETUP
INITIAL SETUP
INITIAL SETUP
INITIAL SETUP
NETWORK
TCP/IP
NETWORK
TCP/IP
NETWORK
TCP/IP
NETWORK
TCP/IP
1
BOOTP/DCHP
IP ADDRESS
SUBNET MASK
DEFAULT GATEWAY
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Related Manuals for Toshiba Network Viewer
Summary of Contents for Toshiba Network Viewer
- Page 1 PC running the Network Viewer or SmartLink2000 device driver. • SMTP is used to send messages between the PC running the device driver and the Toshiba MFP to send or receive fax messages.
- Page 2 • It is recommended that you then power off and back on the Toshiba MFP and wait at least 2 minutes for it to connect to the LAN, or until the Toshiba MFP has printed its NIC status report, before attempting to communicate with the Toshiba MFP via the LAN.
- Page 3 By default the device driver for Toshiba MFPs connected via a LAN will detect the IP being used by the Toshiba MFP each time the driver starts because the “Determine IP Address every time driver loads” option is selected: So, after detecting the Toshiba MFP during installation (or entering the IP assigned to it at that time manually) the device driver will work whether a static or dynamically allocated IP address is used.
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Page 4: Subnet Mask
The Network Administrator should be able to tell you what this should be, or you could try running IPCONFIG.EXE on a LAN PC to see what it is set to on the PC – it may be the same for the Toshiba MFP. - Page 5 If you only want to use the Toshiba MFP to send faxes from ImageVision2000/SmartLink2000 and do not have an SMTP server IP to use for sending emails from the Toshiba MFP then set the IP of the PC where ImageVision2000/SmartLink2000’s device driver for this Toshiba MFP is running.
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Page 6: Initial Setup Network
LAN FAX SERVER ADDRESS = IP of PC running the device driver for this MFP The Toshiba MFP only accepts messages for transmission to fax numbers from a PC with this IP. • If the IP of the PC where ImageVision2000/SmartLink2000’s device driver for this Toshiba MFP doesn’t match the IP defined for the LAN FAX SERVER ADDRESS on the Toshiba... - Page 7 • Check that no firewall on the PC is preventing the message going out from the PC or coming in from the Toshiba – maybe disable any personal firewall on the PC as a test to see if the results change.
- Page 8 Click “Start, Programs, Accessories, Command Prompt” • Type: TELNET 127.0.0.1 • Press ENTER You should now see a line that says: 220 Unimessage ESMTP server ready for transfer. This is good and indicates that the Network Viewer/ImageVision2000/SmartLink2000 SMTP server is listening correctly.
- Page 9 • Ensure that the Network Viewer/ImageVision2000/SmartLink2000’s device driver is running (check the “Devices” folder) • Examine the Windows System Tray for the Network Viewer/SmartLink2000 device driver’s icon – it looks like a printer on a LAN cable. Double click the icon to open the driver’s status window then click the “General” tab and make sure it says “Waiting for job…”...
- Page 10 If TELNET gets disconnected immediately it is likely that the LAN FAX SRV ADDRESS is set incorrectly on the Toshiba MFP. If it remains connected, type "QUIT" [ENTER] to exit from the server. Check can send fax messages successfully from ImageVision2000/SmartLink2000 via Toshiba MFP 1.
- Page 11 • Write a description of the sequence of events that lead to the job remaining “In progress” in definitely. Leave at least 5 minutes after the transmission completes for the Toshiba MFP to send the MDN outcome message back to ImageVision2000/SmartLink2000 before deciding that it is not going to do so.
- Page 12 5. Right click the appropriate device name and select “Device settings” – Network Viewer/ImageVision2000/SmartLink2000 should start to read setup data from the Toshiba MFP. 6. If all is well a Device Settings screen similar to the one shown below should appear:...
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Page 13: Network Ftp
7. If the above doesn’t appear or an error such as “Invalid credentials for setup” appears: • Check that the INITIAL SETUP setting on the Toshiba MFP matches exactly the “FTP User” setting defined for the device driver. • Check that the INITIAL SETUP PASSWORD setting on the Toshiba MFP matches exactly the “FTP Password”... - Page 14 5. Add the following two lines after the [Network] section heading: Log=C:\TECDRV#.LOG LogData=1 6. Save the edited file back to disk 7. Restart Network Viewer/ImageVision2000/SmartLink2000 – the device driver should start producing TECDRV*.LOG files in C:\ - these are the files you need to collect to send to support@wordcraft.com Viewer/ImageVision2000/SmartLink2000.