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382 IF YOU NEED CONSUMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SER VICE FOR
YOUR VEHICLE
Prepare For The Appointment
Ifyou'r e having warranty work done,be sur e to have the
right papers with you. Take your warranty folder .All
work to be performed may not be cover ed by the
warranty, discuss additional char ges with the service
manager . Keep a maintenance log of your vehicle's
service history. This can often pr ovide a clue to the
curr entpr oblem.
Prepare A List
Make a written list of your vehicle's pr oblems or the
specific work you wantdone.Ifyou've had an accident,
orwork done thatisnoton yourmaintenance log,letthe
service advisor know .
Be Reasonable W ith Requests
If you list a number of items,and you must have your
vehicle by the end ofthe day,discuss the situation wit
the service advisorand listthe items in or derofpriori
At many dealers you may obtain a r ental vehicle at a
minimaldaily char ge.Ifyou need a r ental,itisadvisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufactur erand itsdealersar e vitally inter ested
your satisfaction. W e want you to be happy with our
pr oducts and services.
W arranty service must be done by an authorized
Chrysler ,Dodge,orJeep dealer .W e str ongly r ecommend
that you take your vehicle to your selling dealer .They
know you and yourvehicle best,and ar e mostconcerned
that you get pr ompt and high quality service. The
manufactur er'sdealershave the facilities,factory-tr
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