The Callmaster V Telephone Console - Avaya Definity Callmaster V User Manual

The CALLMASTER V Telephone Console

The CALLMASTER
Automatic Call Distribution (ACD) system and the many features of the
®
DEFINITY Enterprise Communications Server (ECS) and the DEFINITY
Communications System Generic 1, Generic 2, and Generic 3. This
telephone is designed to be used with a headset in a 2-wire environment.
Note: Power for the CALLMASTER V telephone, including the headset,
comes from the DEFINITY switch through the 2-wire DCP line.
The CALLMASTER V also has a built-in Recorder Interface which allows you
to connect the telephone to a recording device so that you can record all voice
interactions. For more information about this interface, see "The
CALLMASTER V Recorder Interface" on page 3.
Note: The tape recorder used with the CALLMASTER V telephone must be
purchased by the user; it is not provided with the telephone.
Figure 1 below shows a front view of the CALLMASTER V telephone. The
features of the telephone are explained after the figure.
Note: For a rear view of the telephone, see Figure 4 on page 9.
1
2
3
4
5
6
7
CALLMASTER V
8
FIGURE 1 The CALLMASTER V Telephone Console, Front View
®
V telephone has been specially designed for use with the
Menu
Mute
Speaker
Redial
Transfer
Test
ABC
1
2
GHI JKL
4 5
TUV
PQRS
7 8
* O
Volume
Exit Prev Next
Tel #
Hold
Conf
Ring
DEF
3
MNO
6
WXYZ
9
#
1
®
9
10
11
12
13
14