Checking The Back-End Connections - Mercedes-Benz XENTRY Kit 2 User Manual

On completion of the configuration, you will see the message
"Configuration applied successfully" in the XENTRY Connect
display. Please remove the USB memory stick from the XENTRY
Connect. The configuration is now finished.
If you select "Via the network", the message "Please connect
the XENTRY Tab 2 to the XENTRY Connect using the Ethernet
connecting cable" appears after clicking on "Continue". Check
whether both devices are correctly connected via the Ethernet
connecting cable. The message "Configuration successful"
appears after a while. You are now finished configuring the
XENTRY Connect. Then restart both devices and wait until
both have completely booted. Check then if the "Ready"
symbol is shown on the display of the XENTRY Connect
and if the XENTRY Connect is shown in green after the
XENTRY Control software has been started:
Figure 26: XENTRY Control Selection Screen
If yes, you may now use the XENTRY Connect to work on the
vehicle together with the XENTRY Tab 2. To do this, click onto
the green XENTRY Connect icon to connect to it.
If no, there are two possible remedies.
a) The XENTRY Connect icon is shown in gray in XENTRY
Control and the gears are flashing on the display:
Figure 27: XENTRY Control tile "Not configured"
In this case, repeat configuration as described in
these instructions. Please contact Diagnosis Support
if a subsequent attempt also fails.
b) XENTRY Connect does not appear any more
in the overview:
In this case, check whether both devices are set to the
18
same network profile: workshop or Service24h mode.
If this does not remedy the problem, the XENTRY Connect
and the XENTRY Tab 2 must be connected directly using
the Ethernet connecting cable prior to reattempting
configuration, and Service24h mode must be set on each
device. This is carried out in XENTRY Control using the
menu "Network profile"

gear button on the XENTRY Connect
press until the message "Switch to 24h mode?" appears
on the display. Confirm this message with the green tick.
Only then is it possible to perform configuration again.
Please contact Diagnosis Support if a subsequent attempt
also fails.
5.3 Checking the Back-end Connections
Whether the back-end connections (i.e. WIS, EPC, TIPS, VeDoc,
XSF, LogCollect/AQUA, XENTRY Flash Server) or Internet
connections are functioning correctly can be seen
at the bottom of the deskband when you are connected to your
XENTRY Connect.
Figure 28: Deskband
A globe with a green check-mark, indicating that all
back-end connections are accessible, appears in the
deskband.
If the globe is displayed with a yellow exclamation
mark, this means that only certain back-end
connections are available.
If no back-end connection is available, the following
icon will appear in the deskband:
In this case, please check whether the device is correctly
configured for your workshop and whether you are able to
establish an Internet connection at all. To test this, you can
open the XENTRY browser and e.g. call the After-Sales Portal
under favorites. If the homepage appears, you may assume
that the Internet connection is functioning correctly.
Note: As soon as XENTRY Tab 2 accesses the Internet for
the first time, the Windows 7 updates are downloaded. This
can take a while. The XENTRY Connect is provided with the
Windows 7 updates via the "XENTRY Kit 2 Software Blu-ray
Disc".
If no Internet connection is available, please check whether
the devices have been correctly configured for your
workshop. The data which you have input can be checked
Service24h, and by using the

, which you