Paper Is Not Feeding Correctly; Status Monitor Does Not Start - QuickLabel Kiaro! 200 User Manual

Troubleshooting
102
Check Point
The print destination port setting is
wrong.
The problem is occurring on the com-
puter.

Paper is Not Feeding Correctly

Check Point
Media loaded with the right side up.
The edge of the paper is folded or
curled.
The transport unit is dirty.

Status Monitor Does Not Start

Check Point
The Status Monitor setting is incorrect.
Solution
Open the printer driver Properties and
make sure that the port setting is cor-
rect. If the port setting is not correct,
shut down Windows, switch off the com-
puter, then reconnect to the selected
port. Follow the procedure below to
check the port setting.
Open the printer driver Properties win-
dow and then click the Ports tab. If you
are using a USB connection, make sure
that USBnnn (nnn represents numbers)
is selected for the port setting.
Shut down the computer and switch it
on again. Then try to print. Be sure to
cancel the print job if it remains after the
computer is restarted.
Solution
Load media so that the black mark is
located at the right leading edge on the
back side of the printing media.
If the leading edge of the paper is folded
or curled, it will not feed correctly. This
could also cause a media jam.
If the unit is covered with paper dust or
ink residue, paper jams and other prob-
lems may occur. Clean the printer peri-
odically.
Solution
With some Status Monitor settings,
printer errors will not be displayed and
the Status Monitor will not start. Open
the printer driver Status tab and then
click Status Monitor. Set the details after
the Status Monitor starts.
Kiaro! 200 User Guide