H507A Frequently Asked Questions - Hubsan H507A X4 STAR PRO User Manual

H507A Frequently Asked Questions

1. Weak or nonexistent GPS signal/few or no GPS satellites
Make sure that the aircraft is not indoors or between buildings. Please take the aircraft outdoors to receive
GPS satellites/signal.
2. Altitude Hold mode and GPS mode do not function
Check that the aircraft has 6 or more GPS satellites.
3. Waypoint Mode does not work
① Check that the aircraft has 6 or more satellites
② Check that the GPS switch is pointing upwards (on) and the Return to Home switch is pointing down (off).
③ Check that all joystick channels onscreen are properly centered.
4. Cannot take videos or pictures
① Check to see that the SD card is installed in the aircraft prior to power on.
② That the SD card is Class 10 or higher, less than 64GB of storage and formatted to FAT32.
5. The aircraft keeps on losing GPS satellites or GPS satellites drop to 0 erratically
Check to see whether there are sources of high-frequency signal interference around the aircraft (such as
high-voltage lines, signal transmission towers, etc).
6. Aircraft/video feed is shaky
① Check if the aircraft propellers are deformed or broken. Please replace them.
② Check that all aircraft body screws are firmly in place.
③ Check whether any motor shafts are broken. Motors must be replaced if the shafts are broken.
7. Follow Me mode does not work
① Check that the aircraft is in GPS Hold mode (Follow Me will not work without it)
② Check that the aircraft has 6 or more satellites (Follow Me will not work otherwise)
③ Make sure that the all joystick channels are properly centered and that the joysticks are not moved
while Follow Me mode is engaged or being engaged. (the aircraft will automatically exit Follow Me mode if
a non-throttle joystick is moved or not centered)
8. Cannot connect to the aircraft's Wi-Fi
① Restart the aircraft.
② If you want to use the relay and the phone, aircraft are already bound, power the aircraft off and exit
the X-Hubsan app. Start from page 4 of this manual to re-connect to the aircraft with the relay.
9. How to retrieve the aircraft when unit has been lost:
Record or take a picture of the aircraft's GPS coordinates on the LCD screen. Then locate the aircraft
using the coordinates.
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