Inspection And Service; Contacting Technical Service - ZOLL SurePower Single Bay Charger Operator's Manual

Inspection and Service

When unpacking the SurePower Single Bay Charger, carefully inspect each container for
damage. If the shipping container or cushion material is damaged, keep it until you have
checked the contents for completeness and the unit has been checked for mechanical and
electrical integrity.
If the contents are incomplete, if there is physical damage, or if the unit does not pass its
electrical self-test, North American customers should call ZOLL's Technical Service
Department. Customers outside the United States and Canada should contact their ZOLL
authorized representative. If the shipping container is damaged, also notify the carrier.

Contacting Technical Service

The SurePower Single Bay Charger does not require periodic recalibration or adjustment. You
should, however, periodically perform the maintenance that this manual describes to verify
proper operation of the unit
If the SurePower Single Bay Charger requires service, North American customers should
contact the ZOLL Technical Service Department:
Telephone: 1-800-348-9011
FAX:
Customers outside the United States and Canada should contact their ZOLL authorized
representative.
When requesting service for the SurePower Single Bay Charger, please provide the following
information to the Technical Service representative:
Unit serial number
•
Description of the problem
•
Department using the equipment
•
Purchase order to allow tracking of loan equipment
•
Purchase order for a unit with an expired warranty
•
9650-000272-05 Rev. B
1-978-421-9655
1-978-421-0010
SurePower Single Bay Charger Operator's Guide
Using this Manual
vii