Edgestar Limited Warranty - Koldfront WTC10002WCO115V Owner's Manual

EdgeStar Limited Warranty

This product is warrantied by EdgeStar and is subject to any conditions set forth as follows:
WHAT IS COVERED:
For a period of TWO (2) YEARS from the date of
original retail purchase, EdgeStar will repair or
replace any part free of charge, including labor,
that fails due to a defect in materials or
workmanship. Labor will be performed free of
charge at an authorized EdgeStar repair facility
and EdgeStar will supply new, rebuilt or
refurbished parts free of charge. EdgeStar may
request a defective part be returned in exchange
for the replacement part. All replacement parts or
products will be new, remanufactured, or
refurbished. All products and parts replaced by
EdgeStar under warranty service become the
property of EdgeStar. After the 24 month period,
EdgeStar will no longer be responsible for labor
charges incurred or replacement parts. All
defective products and parts covered by this
warranty will be repaired or replaced on a mail-in
basis to an EdgeStar authorized repair facility.
This warranty applies to the original purchaser
only, and only covers defects in workmanship
experienced during operation of the product under
normal service, maintenance, and usage
conditions. This warranty applies to the purchase
and use of this product within the contiguous 48
United States of America.
states of the
Exceptions: Commercial or Rental
Use Warranty
90 days labor and parts from date of original
purchase. No other warranty applies.
OBTAINING WARRANTY SERVICE:
troubleshooting assistance and warranty service at
Support you are required to have your model number, serial number, and proof of purchase available upon request. You can
also find an interactive self-diagnostic tool at https://support.edgestar.com. Once an EdgeStar authorized representative has
confirmed that your product is defective and eligible for warranty service, the product must be returned to an EdgeStar
authorized repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling or improper packaging.
Do not return a defective product to the place of purchase. Products received without a return authorization number will be
refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS
LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL
BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING
WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT
VARY FROM STATE TO STATE.
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Limited Warranty: Full Two Year Parts and Labor
WHAT IS NOT COVERED
coverage of this warranty. This warranty does not cover:
-Labor charges for installation, setup, or training to use the product.
-Shipping damage, and any damage caused by improper packaging for
shipment to an authorized service center, and any damaged caused by
improper voltage or any other misuse, including abnormal service, handling or
usage.
-Cosmetic damage such as scratches and dents.
-Normal wear and tear on parts or replacement of parts designed to be
replaced, e.g. filters, cartridges, batteries.
-Service trips to deliver, pick-up, or repair; install the product; or to instruct in
proper usage of the product.
-Damages or operating problems resulting from misuse, abuse, operation
outside environmental specifications, uses contrary to instructions provided in
the owner's manual, accidents, acts of God, vermin, fire, flood, improper
installation, unauthorized service, maintenance negligence, unauthorized
installation or modification or commercial use.
-Labor, service, transportation, and shipping charges for the removal and
replacement of defective parts, beyond the initial 24 month period.
-Products that have been modified to perform outside of specifications without
the prior written permission of EdgeStar.
-Products lost in shipment, or theft.
-Products sold AS IS or from an unauthorized reseller.
-Products with serial numbers that have been removed, defaced, or invalidated.
-Damage from other than normal use.
-Replacement or repair of household fuses, circuit breakers, wiring or plumbing.
-Damage to personal property from use of product.
-Damage from service other than from an authorized EdgeStar repair facility.
-Hoses, knobs, lint trays and all attachments, accessories and disposable parts.
-Any service charges not specifically identified as normal such as normal
service area or hours.
-Any special or consequential damages arising out of the use of the product.
If you believe your product is defective, contact EdgeStar Customer Support for
www.edgestar.com
- The following limitations apply to the
or call 1-866-319-5473. Before contacting Customer