Getting Help; Control Panel Messages; Accessing Available Information Pages; Online Support Assistant - Xerox Phaser 3330 User Manual

Troubleshooting

Getting Help

Xerox provides several automatic diagnostic utilities to help you maintain productivity
and print quality.

Control Panel Messages

The printer control panel provides information and troubleshooting help. When a fault
or warning condition occurs, the control panel displays a message informing you of the
problem.
Available Information Pages
Information pages provide important details to help you troubleshoot issues or analyze
printer use. You can print information pages from the printer control panel.
Information Page
Configuration Report
Supplies Usage Page
Usage Profile
PostScript Font List
PCL Font List
Print All Above Reports
For information on how to print information pages, refer to

Accessing Available Information Pages

To access the Information Pages:
1. At the printer, press the Menu button.
2. Press the Down arrow button, and select Information.
3. Press the Right arrow button.
4. Press the Down arrow button, and select Information Pages.
5. Press the Right arrow button.

Online Support Assistant

The Online Support Assistant is a knowledge base that provides instructions and
troubleshooting help to solve your printer problems. You can find solutions for
print-quality problems, paper jams, software installation issues, and more.
To access the Online Support Assistant, go to www.xerox.com/office/3330support.
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Description
The Configuration Report provides product information including,
installed options, network settings, port setup, tray information, and
more.
Shows information/life remaining status on Routing Maintenance
Items.
Lists Device information, Billing Meter information, and more.
List of installed internal fonts on printer.
One touch to print all of the available Information pages.
Information Pages.
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Xerox Phaser 3330 Printer
User Guide