SMA SUNNY ISLAND 4.4M Operating Manual page 158

15 Troubleshooting
Event number Message, cause and corrective measures
7333
Update transport failed
Update file could not be copied to the inverter's internal memory. In the event of connection
with the inverter via WLAN, a poor connection quality can be the cause.
Corrective measures
7341
Update Bootloader
The inverter is performing a bootloader update.
7342
Update Bootloader failed
The bootloader update failed.
Corrective measures:
7345 Master starts firmware update of cluster
The firmware update for slave 1 and slave 2 has been started.
7347
Incompatible file
The configuration file is not suitable for this inverter.
Corrective measures:
7348
Incorrect file format
The configuration file is not of the required format or is damaged.
Corrective measures:
7349 Incorrect login rights for configuration file
The user group logged in does not have the user rights necessary to be able to import a con-
figuration.
Corrective measures:
158 SI44M-80H-12-BE-en-10
• Establish connection with the inverter via Ethernet.
• Retry update.
• If this message is displayed again, contact the Service (see Section 19, page 189).
• Retry update.
• If this message is displayed again, contact the Service (see Section 19, page 189).
• Ensure that the selected configuration file is suitable for this inverter.
• Retry import.
• Ensure that the selected configuration file is of the required format and is not damaged.
• Retry import.
• Log in as Installer.
• Import configuration file again.
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Operating Manual