North America Sales & Service www.RcomCo.com
6. Product Information
Troubleshooting
CIRCUMSTANCE
No signs of power
to the incubator.
Temperature will
not go high enough.
Alarm sounds with
HI indication
(abnormal high temp.)
Alarm sounds with
LO indication
(abnormal low temp.)
Humidity will not
go high enough.
The machine makes
some noise.
- It is normal that the machine
emits some sounds because
it uses air circulation fan
for working.
Egg-Turning fails
to work.
Dew foams in
the incubator.
Water leaks from
the machine.
Be sure that the incubator works without any problem before placing eggs in the incubator.
Rcom Egg Incubator Max 20 User Manual
(2) Troubleshooting
If you need detail self diagnosis,
please click "self diagnosis" on our website.
ITEMS TO BE CONFIRMED
Check electric cord is properly connected.
Check if there is a power outage.
Check whether the plug is damaged.
Check your setting temperature.
Check the air circulation FAN is working.
Initialize the incubator.
[Refer to the page 11]
Check if room temperature is too high
Check if incubator is exposed to the direct
rays of sun
Check if room temperature is too low
Check if incubator heater(temperature controlling-
system) is normally working
Check your setting humidity.
Close the view window again after checking.
Initialize the incubator. [Refer to the page 11]
Check if there is any hatching debris such as
feather or eggs-shell in the incubator FAN.
Check that the Egg-turning stoppage is not
activated. (Egg-turning lamp lighting)
Check that there are no foreign items on the
egg turning tray.
Check if egg turning plate is assembled correctly.
[Refer to the page 9]
Check the incubator is not placed
too cold circumstances.
When you turn OFF incubator and then
turn on.
Check that you have not overfilled the incubator.
Check that the incubator placed on inclined
surface.
Check if it is Dew condensation
SOLUTIONS
Connect the cord again.
Check the main socket with any other
electric appliances.
Try to insert to another outlet.
Set the temperature as required.
Take the power plug out of the outlet, and
disassemble the main body for cleaning
around the air circulation fan with brush.
Adjust room temperature 28℃ (82.4℉)
Install incubator without the direct rays of sun
Return incubator to factory setting [Refer to page 11]
Adjust room temperature 28℃ (82.4℉)
Place thermometer inside of incubator and check
if setting temperature is correct
Return incubator to factory setting [Refer to page 11]
Supply water.
Set the humidity again as required.
Take out the plug out of the outlet and
disassemble the main body and clean
around the air circulation fan with brush.
If you need to turn the eggs, you can
manually re-start egg-turning.
Unplug the power supply and
disassemble the main body for cleaning
the egg turning tray and gear.
Assemble egg turning plate as the picture on page 9.
Move the incubator to where the ambient air
temperature is over 28℃ (82.4℉)
Dew condensation is normal.
Dry the incubator completely under well ventilated place.
Do not fill water over LIMIT indication.
Place incubator under a level surface.
Need help?
Do you have a question about the MAX 20 and is the answer not in the manual?
Questions and answers
Mi si è accesa la spina dell'acqua e suona e lampeggia ma le vasche sono piene d'acqua cosa vuole dire e cosa devo fare
If the water indicator light is on and flashing on the Rcom MAX 20, even though the tanks are full, it may indicate a power failure or a water shortage alarm. The first alarm occurs when water is low, and a second alarm sounds after three hours if the issue persists.
To resolve this, press the "SET" button to remove the alarm and ensure the water supply system is functioning properly.
This answer is automatically generated