XIEGU X5105 Instruction Manual page 23

Hf+50mhz portable hf transceiver

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After-sales service policy

1. Warranty:

This product has two years warranty effective from the date of purchase. This warranty

covers only manufacturing- and parts defects. It does not cover damage caused by

lightning, excess voltage on the power supply, accidental damage or purposeful damage

or misuse.

If the product needs warranty repair within two weeks of receiving the product, XieGu

will pay for the shipping both ways. After two weeks XieGu will pay only for return

shipping.

If the product is not covered under warranty, the customer pays for shipping both ways

plus the cost of the repair.

2. Warranty limitations:

Any of the following will void the warranty applicable to the product and its accessories:

A. Modification-, removal-, or maintenance of the internal circuitry, without permission

and authorization;

B. Unauthorized change of product's embedded software;

C. Immersion in liquid or signs of external damage;

D. Warranty period expired;

E. Product's serial number is missing, torn or blurred so we cannot determine if

the radio is under warranty;

F. Product was not bought from XieGu or authorized distributor of XieGu.

*None of the following conditions, are covered by the warranty:

A. Damage caused by improper use by the user；

B. Damage caused by an accident；

C. Damage due to incorrect testing, maintenance, debugging, or other changes；

D. Damage is not caused by the material or the quality of production；

E. Damage to the shell or other external components due to improper use.

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