Teamviewer Quicksupport - Divus TOUCHZONE TZ07 User Manual

DIVUS TOUCHZONE .
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3.12

TEAMVIEWER QUICKSUPPORT

simplify support cases, permitting the DIVUS personnel to connect remotely to the device (after authorization by
the customer) and executing controls directly on the device. Naturally this requires that DIVUS TZ is correctly
connected to internet.
If required, the app can be connected to a free launcher field and, once started, will show the following screen:
ATTENTION! When starting QuickSupport a disclaimer is shown, this disclaimer has to be accepted in order to
start the app. Read it carefully!
If the reported ID is passed to the DIVUS personnel, a remote connection can be initiated and an efficient support
can be given.
app can be found on
www.teamviewer.com.
NOTE: Though the QuickSupport app can be selected in the AppGuard and AppStarter of DIVUS LAUNCHER, when
selected it will be ignored for these functions.