Shure QLX-D User Manual page 39

Shure Publications | User Guides | QLX-D
http://pubs.shure.com/guide/QLXD/en-US
Error codes are generated when the receiver detects a condition that can potentially affect system
performance.
If an error is displayed on the receiver, use the following table to identify the problem and find the
corresponding solution.
Error Code Description
Err.001 Audio Compatibility
Err.002 Encryption Mismatch between
Shure product lines
Err.003 Encryption Mode Mismatch
Err.004 Band Mismatch
Err.005 Frequency Mismatch
Err.006 No Frequencies Found
Err.007 Firmware Mismatch
Err.008 Shure SB900 battery runtime
does not appear on display
Err.009 Transmitter Type Mismatch
Hardware and Connectors
Single and Dual Rackmount Assembly
Securing the AC Power Cord
Solutions
Update transmitter and receiver firmware to the latest
version.
Set encryption to off for components from different Shure
products lines, such as QLX-D and ULX-D.
Perform an IR sync between the transmitter and receiver
to clear the error.
Receiver and transmitter are operating in overlapping
frequencies from different bands.
Receiver and transmitter are from bands that do not
share compatible frequencies.
Rescan, select a different group, or use WWB to find a
frequency.
Update firmware on the transmitter and receiver.
Check that battery is firmly installed into the battery
compartment. If condition persists, replace the battery.
To complete the firmware update, match the type of
transmitter to the type of firmware the receiver currently
has.
HH BP = handheld or bodypack firmware
BN GN = gooseneck or boundary firmware
9/15/17, 2)49 PM
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