11 Annex
11.1 After-sales service
Contact SAMSON's After-sales Service de-
partment for support concerning service or
repair work or when malfunctions or defects
arise.
E-mail
You can reach the After-sales Service De-
partment at aftersalesservice@samson.
Addresses of SAMSON AG and its subsid-
iaries
The addresses of SAMSON AG, its subsid-
iaries, representatives, and service facilities
worldwide can be found on the SAMSON
website, in all SAMSON product catalogs or
on the back of these Mounting and Operat-
ing Instructions.
Required specifications
Please submit the following details:
− Order number and position number in
the order
− Type, serial number, firmware version,
device version
EB 8394 EN
Annex
67