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10 Annex
10.1 After-sales service and
spare parts
After-sales service
Contact SAMSON's After-sales Service for
support concerning service or repair work or
when malfunctions or defects arise.
E-mail address
You can reach our after-sales service at
aftersalesservice@samsongroup.com.
Addresses of SAMSON AG and its subsid-
iaries
The addresses of SAMSON, its subsidiaries,
representatives and service facilities
worldwide can be found on our website
(u www.samsongroup.com) or in all
SAMSON product catalogs.
Required specifications
Please submit the following details:
− Order number and position number in
the order
− Configuration ID (Type 2430 Control
Thermostat)
− Configuration ID (Type 2438 Hydraulic
Controller)
− Configuration ID (Type 2432 Valve)
− Upstream and downstream pressure
− Min. and max. flow rate
− Set point range
− Temperature
− Is a strainer installed?
EB 2178 EN
− Installation drawing showing the exact
location of the regulator and all the ad-
ditionally installed components (control
thermostat, valve, shut-off valves, pres-
sure gauge etc.)
− Cold water connection with corrugated
pipe or capillary tube
− With or without circulation pipe
Spare parts
No spare parts are available for the
Type 43-8 and Type 43-8 N Temperature
Regulators.
11 Certificates
The EU declarations of conformity are in-
cluded on the next pages.
Annex
27
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