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4.
If the installation or usage instructions have not been complied with during the
installation or use of the fire.
5.
If the fire is not connected using a Kalfire concentric flue.
6.
If the number of ceramic logs on the fire bed is lower or higher than the
recommended number, or if the logs are different from those recommended.
7.
If the damage claimed has been caused by external factors (e.g. impact, lightning,
flooding or dropping or overheating of the fire) occurring during transport, storage or
mounting.
8.
If the fire has been handled or used incorrectly or carelessly.
9.
If the replacement parts have been repaired or supplied by another manufacturer or
by an uncertified supplier.
10. If the warranty certificate and the original, dated proof of purchase cannot be
presented, or if the information on the proof of purchase has been altered (e.g. the
date has been crossed out, modified, is illegible, etc.).
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