Cisco Nexus 1000V Troubleshooting Manual page 55

Chapter 5 Upgrade
S e n d d o c u m e n t c o m m e n t s t o n e x u s 1 k - d o c f e e d b a c k @ c i s c o . c o m .
Table 5-1 Problems with the ISSU (continued)
Symptom
The install command fails
with the following error:
Return code 0x4045001F
(image MD5 checksum
error)
Pre-Upgrade check failed.
Return code 0x40930011
(Image verification
failed)
Error message:
Install has failed. Return
code 0x40970001
(Incompatible image)
After upgrading, the VSMs
are not running the new
software version.
OL-28795-01
Possible Causes
The software image file(s)
required for the upgrade do
not pass the MD5 checksum
verification, indicating that
the correct file(s) are not
present in bootflash: for the
upgrade to proceed.
A file can be truncated when
copied.
You may have used an
incorrect filename when
entering the install all
command.
The boot variables were not
set properly.
Problems with the In Service Software Upgrade
Solution
1. Using the README file from the upgrade zip folder at
www.cisco.com, verify the MD5 checksum for each of
the image files.
show file bootflash: filename md5sum
Replace the file(s) that do not match.
2.
Verify that the correct images are in the bootflash:
3.
repository and that checksums match.
show file bootflash: filename md5sum
When the correct software images are in the bootflash:
4.
repository, restart the software upgrade using the
detailed instructions in the Cisco Nexus 1000V
Installation and Upgrade Guide, Release
4.2(1)SV2(1.1).
Restart the software upgrade using the correct filenames for
the new software images.
install all kickstart
Verify that the running images and boot variables match
1.
the upgrade version.
show version
show boot
2. If needed, download the required images from
www.cisco.com to your local bootflash: repository.
Verify that the correct images are in the bootflash:
3.
repository.
show boot
Restart the software upgrade using the detailed
4.
instructions in the Cisco Nexus 1000V Installation and
Upgrade Guide, Release 4.2(1)SV2(1.1).
If the problem persists, collect details of the upgrade and
5.
open a support case.
show system internal log install details
Cisco Nexus 1000V Troubleshooting Guide, Release 4.2(1)SV2(2.1)
filename1 filename2
system
5-3