Cisco Nexus 1000V Troubleshooting Manual page 54

Problems with the In Service Software Upgrade
S e n d d o c u m e n t c o m m e n t s t o n e x u s 1 k - d o c f e e d b a c k @ c i s c o . c o m .
Table 5-1 Problems with the ISSU (continued)
Symptom
Error message:
Pre-Upgrade check failed.
Return code 0x4093000A
(SRG collection failed)
Error message:
Pre-Upgrade check failed.
Return code 0x40930076
(Standby sup is offline.
ISSU will not proceed)
Error message:
Pre-Upgrade check failed.
Return code 0x807B0002
(No such file or
directory)
Error message:
Pre-Upgrade check failed.
Return code 0x4093000F
(Failed to copy image)
Cisco Nexus 1000V Troubleshooting Guide, Release 4.2(1)SV2(2.1)
5-2
Possible Causes
A module is removed during
the upgrade.
The standby VSM is not
present or is not synchronized
with the active VSM, and the
VSMs do not form a stable
HA pair.
The software image files
required for the upgrade are
not present or were not
copied to the bootflash:
repository.
There may not be enough
room in bootflash: for the
files to be copied.
Solution
1. Make sure the module removal is complete.
2. Restart the software upgrade using the detailed
instructions in the Cisco Nexus 1000V Installation and
Upgrade Guide, Release 4.2(1)SV2(1.1).
Verify the HA synchronization state.
1.
show system redundancy status
The output of the show command must indicate the
following:
Active VSM: Active with HA standby
Standby VSM: HA standby
2. If the output of the show command indicates that the
VSMs are not synchronized, then see the
with High Availability" section on page
When the VSMs are synchronized, restart the software
3.
upgrade using the detailed instructions in the Cisco
Nexus 1000V Installation and Upgrade Guide, Release
4.2(1)SV2(1.1).
Verify there is enough space in bootflash for the image
1.
files.
dir
Do one of the following:
2.
If additional space is needed, delete other files from
–
the bootflash repository to make room for the
software image files.
delete
Caution Do not delete kickstart or system image files from
bootflash. If there are no image files in bootflash,
the system cannot reboot if required.
If not, continue with the next step.
–
Download the required images from www.cisco.com to
3.
the bootflash: repository.
Verify that the correct images are in the bootflash:
4.
repository.
show boot
When the correct software images are in the bootflash:
5.
repository, restart the software upgrade using the
detailed instructions in the Cisco Nexus 1000V
Installation and Upgrade Guide, Release
4.2(1)SV2(1.1).
Chapter 5 Upgrade
"Problems
6-2.
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