Ticket Module Flash Codes; Checking Power Connections To The Unit - Innovative Technology NV200 User Manual

NV200 Family User Manual
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8.2.3 Ticket Module Flash Codes

The Button on the Rear of the SMART Ticket can flash Error codes to aid trouble
shooting.
Flashes
Red Yellow
Flashing
Solid Flashing
1
1
2
3
4
1
2
2
3
1
2
3
3
4
5
1
4
3

8.3 Checking power connections to the unit

Check to ensure the power cables are correctly connected to the unit as shown
below:
Copyright © Innovative Technology Ltd 2016
Indicated Error
No Issue Providing information, not an error.
Paper Low Refill the Tickets.
No Connection 1. Make sure a NV200 is connected.
detected 2. Check the NV200 is powered.
3. Check the Firmware on the NV200 supports the
SMART Ticket.
Initialisation Contact repairs@innovative-technology.com.
Fail
No Print Head Reattach printer platen see
Ticket Path Shut the SMART Ticket.
Open
No Paper Insert paper into the printer
Tab not found Ensure the Fan Fold paper is inserted the correct way
around.
Load fail 1. Ensure there is nothing blocking the paper entering
the printer and reinsert the paper.
2. Remove the printer platen see
the paper feed roll, reinsert the platen and reinsert
the paper.
Diverter not Ensure the NV200 diverter plunger isn't covered and
opened there is nothing stopping the SMART Ticket Actuator
from opening.
Diverter not Ensure there is nothing holding the diverter plunger
closed down and there is nothing stopping the SMART Ticket
Actuator from closing.
Burst fail Open the Ticket Path and remove the ticket that
failed to print.
Ensure the unit is clean and PA01132 is fitted
correctly.
Cut fail Open the ticket path and remove the ticket that failed
to print.
Ensure the printer is clear of any debris or blockages.
Unknown jam See Section 9.4
Unknown error Reset the unit.
Card Format The inserted card must be in a Fat 32 format remove
and format the card.
Recommended Action
Section 7.2.4.
Section
for information on how to clear jams.
Doc: NV200 Family Manual
7.2.4, move
Version: 1.0
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