Troubleshooting; Chapter 15 Troubleshooting; Overview; Power, Hardware Connections, And Leds - ZyXEL Communications NBG6604 User Manual

15.1 Overview

This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
•

Power, Hardware Connections, and LEDs

• NBG6604 Access and Login
• Internet Access
• Resetting the NBG6604 to Its Factory Defaults
• Wireless Connections
15.2 Power, Hardware Connections, and LEDs
The NBG6604 does not turn on. None of the LEDs turn on.
Make sure you are using the power adaptor or cord included with the NBG6604.
1
Make sure the power adaptor or cord is connected to the NBG6604 and plugged in to an appropriate
2
power source. Make sure the power source is turned on.
Disconnect and re-connect the power adaptor or cord to the NBG6604.
3
If the problem continues, contact the vendor.
4
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections. See the Quick Start Guide.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
Disconnect and re-connect the power adaptor to the NBG6604.
4
If the problem continues, contact the vendor.
5
C

Troubleshooting

NBG6604 User's Guide
101
H A P T E R
Section 1.7 on page 11.
15