NTT docomo P-06C STYLE Series Instruction Manual page 98

Warranty and After-sales Service
Warranty
⿠Make sure that you have received a warranty card provided at
purchase. After checking the contents of the warranty card as well as
"Shop name and date of purchase", keep the warranty card in a safe
place. If you notice that necessary items of the warranty card are
not filled in, immediately contact the shop where you purchased the
FOMA terminal from. The term of the warranty is one year from the
date of purchase.
⿠All or part of this product including the accessories may be modified
for improvement without notice.
After-sales Services
◎When there is a problem with the FOMA terminal
Before asking repairs, check "Troubleshooting" in this manual or in
"使いかたガイド (Guide)" mounted on the FOMA terminal. ("使いか
たガイド (Guide)" is available in Japanese mode only.) If the problem
remains unsolved, contact the "Repairs" counter listed on the back
page of this manual for malfunction and consult them.
The "Repairs" counter is available in Japanese only.
◎When repairs are necessitated as a result of consultation
Bring your FOMA terminal to a repair counter specified by DOCOMO.
Note that your FOMA terminal is accepted for repair during the repair
counter's business hours. Further, note that you may need to wait for
fixing depending on the malfunction state.
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■In warranty period
・ Your FOMA terminal is repaired charge free in accordance with the
terms of warranty.
・ Make sure that you bring the warranty card to the counter for
repair. If you do not show the warranty card, or when troubles
or malfunctions are regarded to be caused by your mishandling
(the damages of liquid crystal, connector, etc.), the repair cost is
charged even within the warranty period.
・ The cost for troubles caused by the use of devices and
consumables other than those specified by DOCOMO is charged
even within the warranty period.
■Repairs may not be carried out in the following cases:
・ When exposure to water is found at our repair counter (Example:
When the moisture detection sticker has reacted)
・ When, as a result of inspection at our repair center, corrosion is
found due to exposure to water, dew condensation, or sweat, or
when damage or deformation is found in the circuit board [Repairs
might not be carried out when damage to the connector terminal
(earphone/microphone terminal) or liquid crystal, or cracks in the
body are found.]
※Even if repair is feasible, the repair cost is charged when the trouble
you suffer matches one of the symptoms listed above, which is not
supported by the warranty.
■After the warranty period
We will repair your FOMA terminal on request (charges will apply).
■Spare parts availability period
The minimum storage period of the performance spare parts (parts
required for maintaining performance) for the FOMA terminal is
basically six years after the closure of its production. Note, however,
that your FOMA terminal might not be repaired depending on the
troubled portions because of the shortage of spare parts.